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Top 10 Benefits of Social Media Marketing in 2024

Updated on 04 January, 2024

2.66K+ views
9 min read

It is rare to find people who have not heard about social media in 2024. Social media marketing is one of the most important tasks any business has to undertake to thrive in today’s competitive world. Social media plays a vital role in grabbing the attention of potential customers. Both old and new businesses need an effective social media strategy today.

If you are a business owner or want to become one, learning the advantages and disadvantages of social media marketing is essential. This blog will help you get a clear picture of the various advantages of social media advertising.

What Is Social Media Marketing?

Social media marketing, or SMM, uses social media to market products. Customers can connect with your company directly with the help of these apps. There are some nuances to social media marketing. You must create a content ideal for each social media platform to entice users to engage more. You can now understand why you need to know the benefits of SMM.

The most common social media apps include Instagram, Facebook, Twitter, Reddit, YouTube, Pinterest, and LinkedIn. Social media marketing involves using these apps and others to listen to and engage with your followers. You can use a combination of several social media marketing tools to promote your products and create eye-catching content. Using multiple social media apps is one of the best ways to drive more customers to your website. They can see personalised messages on their preferred app and engage with the business directly.

Why Should You Use Social Media for Your Business?

Learning why social media is integral in driving success today is essential to leverage its power completely. First, you must have a social media presence if you have a business in 2024. Whether you own a small café or run a humongous company, social media is necessary and should not be trivialised as a trend others follow. An excellent social media marketing strategy can be the perfect method to gain hundreds of customers if not millions.

Social media marketing can help your business reach prospects faster than traditional marketing. With a massive surge in the mobile-user population, SMM is the go-to solution for businesses. Everyone is on their phone, whether communicating with their friends via Facebook or scrolling through endless memes on Reddit. 

You may have noticed advertisements about something — say, a pair of jeans — on every social media app you use. You might ignore them initially, but gradually, you will become intrigued to know more and click on the product link. This is what social media marketing is all about.

Social media marketing gives your customers a platform to give feedback so that you learn which areas to focus on to improve your business. There are both free and paid methods of social media marketing. A combination of the two is ideal for a business to thrive.

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What Are Some Top Benefits of Social Media Marketing?

Discussed below are more than 5 benefits of social media marketing for businesses.

1. Building brand recognition and awareness

Using social media to increase your business is one of the most essential benefits of SMM. As you grow your brand name, you will reach a large pool of customers. All companies want to become popular, and what can be a better way than using social media, which millions of people use daily? 

You can use social media to share product details, new launches and news about your best products. It is a great platform to showcase the products of your business. The more you use social media, the more people you will reach. Remember that social media apps are the best ways to build brand awareness apart from your company website.

2. Higher revenue generation

The primary aim of any business is to earn as much money as possible. You are missing out on additional revenue generation if you are a business owner and not part of social media. Social media brings in more revenue if you implement effective marketing strategies.

Various social media sites have the provision of directly earning money. For example, you can directly sell your products on Facebook, reaching millions of users. You may collect new customers through social media who might promote your brand. Paid ad campaigns are one of the best revenue-generation methods on social media. Even organic posts can help you earn money.

3. Better Search Engine Optimisation

Many business owners are ignorant of how social media can dramatically improve their search engine rankings. Although SEO (Social Engine Optimisation) includes various other components than social media, a good online presence on social networking sites can attract many new followers.

Your SMM strategies will not directly affect your SEO, but you can do a few things. Social media users always look for interesting content. It is your job to put out your best content and compel users to share them with others. Since Search Engine Optimisation depends on quality backlinks, try posting popular content with your website backlinks.

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4. Understanding the interests of your target customers

Customers are critical for any business; social media is no exception. Collecting customer feedback is one of the best ways to find out what your customers say about your brand, whether they like the products or not and how popular your brand is. An ideal method to learn your customers’ preferences is to find out which posts are getting more reach.

Keeping track of what is happening on social media is a great way to know the interests of your potential customers. You can create content based on what’s trending and gain brownie points from your followers. If a customer has experienced some difficulty using your product, you can make changes that fit in with them.

5. Opportunities for retargeting

You already know about paid ad campaigns on social media. Now let us talk about increasing your audience base by retargeting ads. You can reach out to people on social media who may convert to paying customers. Target the people you know who have already visited your website and clicked on product pages — display ads specifically for those who may search for similar products they have bought before.

Suppose a customer has added a product to their shopping cart, but they change their mind and don’t buy. You can retarget them by engaging them to complete their shopping. In this way, they will also remember your brand.

6. Generating buzz around your company

Having a business is not enough to attract customers. You need to generate interest among people regarding your company. Social media can help you a lot with this. Opening a social media account is just the first step. You need to engage with people regularly so that they talk about your brand and promote it.

Generating buzz on social media enhances the chances of your business getting noticed. You can host live events and post content in vogue with current online users. A great way to generate buzz is by teaming up with social media influencers. These people have substantial follower bases and often collaborate with various brands. You can win people’s trust by using influencers to promote your products.

7. Gaining customer loyalty

A loyal customer base is beneficial for every business. Customers are going to buy your products again and again if they gain satisfaction. Social media is a boon in this regard. You can regularly host live chats with your customers and develop bonds with them.

Brand loyalty goes a long way in the success of a business. The top brands in the world – having loyal customers – interact with their followers regularly to discover their thoughts regarding their latest products. You can also follow in their footsteps and directly communicate with your customers via social media. You can also create polls to gauge your product or service’s popularity.

8. Driving traffic to your company website

Imagine you own a business and have a website for selling products. How do you drive people towards your website? Social media marketing can vastly improve your website traffic. It leads the audience to your website.

Suppose you have high-quality blogs on your website which you want people to read. You can grab customers’ eyeballs by posting links to these blogs on your social media handles. Your social media handles must mention your company website in the profile. It will help people learn more about your company and get your brand name out in the digital world.

9. Keeping up with industry trends

It is imperative to keep track of current events in your industry. An excellent way to do so is by engaging with other brands. You can follow influencers to know their trends and generate similar content on your social media profiles.

It has become easier to see real-time chats between brands and customers. Checking what your target audience posts on social media can enrich your knowledge of industry trends. Keep a close eye on which hashtags and phrases they use and the trending keywords.

10. Becoming aware of competitors

Studying your competition can help you discover what not to do and which areas in your business you need to improve. You can glance through the social media posts of your competitor brands and see what trends they are following. Borrowing a few strategies from them and tweaking them here and there can enrich your brand.

Everyone on social media can see the metrics of a post – the number of likes, shares and comments. You will get an idea of your competitor’s posts and market similar posts, albeit with some twist. You can understand how to position an item by following your fellow competitors on social media. 

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Conclusion

Owning a business and creating an online presence is just the beginning of an endless road. You must explore the advantages of social marketing tactics for your business to thrive.

upGrad offers an Advanced Certificate in Brand Communication Management from MICA – a course which can help you become an expert in social media and content marketing. Join the world of digital marketing now!

Frequently Asked Questions (FAQs)

1. What are the advantages of using social media platforms for marketing?

Gaining a loyal customer base, building brand awareness, and driving more people to your website are advantages of using social media platforms for marketing.

2. How does social media marketing contribute to customer engagement and relationship-building?

One of the advantages of social media advertising is that you can directly interact with customers, get their product feedback, and gain their trust.

3. Can you provide examples of businesses that have successfully leveraged the benefits of social media marketing?

Spotify and American Express are two brands with quirky social media marketing tactics. These have proved to be profitable as people tend to seek unconventional content.