Question 1

Why choose upGrad in your journey to becoming a CSM certified professional?

Accepted Answer

Here is why you should choose upGrad to help you get CSM certified:

Experiential learning with real-world simulations, in-class activities, and industry case studies
Live Instructor-led training sessions from trainers certified by the Scrum Alliance
Flexible schedules (half-day and full-day workshops) to help busy professionals balance work and learning
Exclusive focus on each learner with limited seats
Batches are guaranteed to run, ensuring higher availability and choice
20 additional PDUs/SEUs through webinars, blogs
Weekly doubt-clearing sessions for better concept clarity
4 Mock tests that help you gain the confidence to ace the exam in first go

Question 2

How good are the trainers at upGrad?

Accepted Answer

KnowledgeHut takes pride in its exceptional team of trainers who are among the best in the industry. These trainers are not only experts in their specific domains but also possess the prestigious Certified Scrum Trainer certification from Scrum Alliance. Demonstrating dedication, they are committed to comprehending the distinct challenges that various enterprises encounter. With extensive experience in course delivery, these highly skilled professionals are enthusiastic about sharing their real-world insights through dynamic workshops filled with engaging activities.

Question 3

Do you provide any training material for CSM certification?

Accepted Answer

Yes, our classroom participants receive hard copies of the courseware as part of our provided materials.

Question 4

Is this a live CSM training, or will I watch pre-recorded videos?

Accepted Answer

Our CSM training is conducted live and is accessible in both Live Instructor-Led Virtual and Classroom Training formats. Rest assured, the batches at upGrad are guaranteed to run, allowing you to enroll in the earliest available batch with ease.

Question 5

What payment options are available?

Accepted Answer

Enrolling for CSM classroom training is a straightforward process. Payments can be conveniently made through various options, including debit/credit cards such as MasterCard, Visa Card, American Express, or via PayPal. Upon completion of payment, candidates will receive an automatic acknowledgment via email.

Question 6

Who is eligible for a CSM certification?

Accepted Answer

The Certified ScrumMaster (CSM) certification can be obtained by successfully completing the CSM course and passing the associated exam. There are no specific prerequisites for taking the course, making it open to anyone. Although individuals from various professional backgrounds pursue this certification, those most commonly seeking it include:

Software Engineers
Product Managers
Project Managers
Team Leaders
Business Analysts
Developers
Testers

Question 7

Can beginners learn and become Scrum Masters?

Accepted Answer

Certainly, beginners can embark on the journey to become a Scrum Master by following these five steps:

Practice Scrum Principles: Start by applying Scrum principles in various contexts, whether it's planning events, organizing home renovations, or other activities. This hands-on experience will help you grasp the fundamentals.
Build a Professional Network: Join agile groups, participate in online forums, and attend agile conferences. Networking with experienced professionals and seeking advice can provide valuable insights into the role of a Scrum Master and open up job opportunities.
Develop Relevant Skills: Focus on enhancing skills essential for a Scrum Master, including strong interpersonal abilities and technical expertise. Engage in continuous learning through educational resources and consider enrolling in Certified Scrum Master online programs.
Get CSM Certification: Obtain the Certified ScrumMaster (CSM) certification from an authorized institute. This involves completing the required training and successfully passing the CSM exam. This certification is a recognized credential that validates your understanding of Scrum principles.
Apply Learnings in Real-world Scenarios: Once certified, apply your knowledge in real-world situations. Seek opportunities to work in Agile environments, contribute to Scrum teams, and continue refining your skills through practical experience.

By following these steps, beginners can lay a solid foundation for a successful journey toward becoming a proficient Scrum Master.

Question 8

How hard is it to get a Scrum Master certification?

Accepted Answer

Certifications for Scrum Master, like the Certified ScrumMaster (CSM), are often perceived as attainable. The CSM exam, for example, is exclusively composed of multiple-choice questions. The exam comprises 50 questions aligned with the CSM course, and candidates are allotted 1 hour to complete it.

To pass the exam, achieving a score of 74% or higher is necessary. Attentiveness during the CSM course is crucial for thorough preparation, and the multiple-choice format simplifies navigation. Effectively managing your time within the 1-hour duration is essential for success in the exam.

Question 9

What is the learning/career path with Scrum Alliance?

Accepted Answer

Embarking on a career path through Scrum Alliance offers a dynamic and enriching journey for individuals aspiring to excel in agile project management. Scrum Alliance offers a host of certifications for the three specialized roles in Scrum - Scrum Master, Product Owner, and Team. There are also specific certifications for Leadership.

Below is an illustration of the various career paths available to professionals seeking Scrum Alliance certifications:

Scrum Alliance Learning Path

Question 10

Is Scrum Master a good career option?

Accepted Answer

Becoming a Scrum Master can be a rewarding career choice, particularly for those aspiring to leadership roles. Success in this position, which demands Scrum qualifications, hinges on possessing robust people skills and a profound understanding of Agile principles. Adaptability to ambiguity and shifting priorities is crucial. While the role may present challenges, the benefits are substantial, including higher earnings, becoming a valuable asset to the organization, and the opportunity to steer successful projects. Acquiring certifications for Scrum Master serves as a badge of honor, highlighting your expertise and leadership qualities.

Question 11

What is the CSM exam pattern?

Accepted Answer

The CSM certification exam consists of 50 questions. You will have one hour to finish it, aiming for a passing score of 74% (37 correct answers). The test is an open book, allowing you to refer to the Scrum Guide, course handout, and your notes from the course.

Make sure to complete the exam within 90 days after taking the Scrum Master certificate course. If you accidentally close the exam window, you can reopen it immediately. In case of internet connection issues or extended access problems, you may need to contact support@scrumalliance.org to set up a new test.

Question 12

Who is a Certified Scrum Master?

Accepted Answer

A Certified ScrumMaster is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.

Question 13

What are the roles and responsibilities of a Scrum Master?

Accepted Answer

When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:

Act as a facilitator and servant leader who encourages self-organization
Remove obstacles so that the team can focus more on work and follow practices of Scrum
Protect the team from internal and external distractions
Ensure a good relationship between the product owner and the team along with the members outside the team
Set up an environment where the team can perform more effectively
Manage the scrum process in coordination with the scrum team
Conduct retrospective meetings
Address team progress

Question 14

How does ScrumMaster certification come into play?

Accepted Answer

The rapid expansion of Scrum, coupled with its increasing adoption in 65% of IT enterprises worldwide, underscores the demand for Certified ScrumMasters capable of facilitating intricate project execution. Attaining a CSM certification from a Global REP (Registered Education Provider) not only strengthens your industry identity but also signifies your role as an Agilist capable of steering projects towards successful execution.

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