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6 Principles of Influence that will Level Up your Online Marketing

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30th Oct, 2018
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6 Principles of Influence that will Level Up your Online Marketing

Robert Cialdini, a famous psychologist, has written about the principles of influence in his books. These powerful principles can be used in online marketing in various ways.

Here are 6 principles of influence to increase your online marketing:

1. Scarcity

Scarcity is simply the idea that people want things that are rare. So if there are a limited number of items, the desire for the items are increased significantly.

This can be used in various ways. The easiest way is to offer a product or service at a discounted price for a limited time. Another great way to use scarcity is to limit the number of items sold and put a countdown timer on how many items are left. Here are other essential tactics for using scarcity.

2. Commitment

Commitment is when people are more likely to follow up with another action that is consistent with their previous action.
How can you use this to increase online sales? You can have somebody commit with a free trial offer before presenting them with a bigger offer. You can have people fill out surveys asking for what they need help with and follow up with targeted offers based on the survey results.

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3. Consensus

When people see others agree with a statement, they are also more likely to agree with that statement. This is often called social proof and it helps establish credibility, trust, and authority.

Many sales pages use customer testimonials to show that customers approve of their product or service. You can enhance this by using other elements like video testimonials, third-party reviews, and customer ratings from review sites. Here are some ways to ask customers to happily give you testimonials.

4. Reciprocity

When you add value to others, they are more inclined to reciprocate. This is a powerful influence principle that can be used to establish relationships.
A great way to use reciprocation in online marketing is to offer a free trial where the customer gets a lot of value from your product or service. You can also offer a free consultation for potential clients before they sign on to your service. In both scenarios, the customer will be more likely to do business with you or even recommend you as a thank you.

5. Liking

People are more likely to do business with somebody they like.
In order to increase your company or brand’s likeability, you have to do whatever you can to be more personal. This can be done by using more personal language in your communications (website, brochures, sales calls), speaking the customer’s language, and adding value to your target audience’s lives.

6. Authority

People are also more likely to do business with you if it’s been established that you’re an expert.
Here’s an infographic laying out 6 foundational principles that have been shown by extensive research to influence people without them even knowing they are being influenced.

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How do you go about establishing authority? You want to be mentioned on news outlets, talked about by celebrities, showcase industry awards, or even show proof of your credentials. Authority also has a strong relationship with social proof. If enough customers talk about you and recommend you, you’ll start being seen as an expert.

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Ted Chong

Blog Author
Ted is the founder of Ice Cube Marketing, a digital marketing agency in Singapore that helps local small businesses acquire leads from channels such as Facebook and Google.
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Frequently Asked Questions (FAQs)

1How to give your career a competitive edge with digital skills?

Be it in any field, completing a specialisation definitely plays a huge role in taking your career to the next level. Digital marketing is no different. It is best to give a lot of thought to the kind of specialisation that you’d like to pursue in digital marketing. The speciality should be carefully planned as the end objective is to create that unique differentiation between you and your competitors.

Since the domain is quite vast and evolving, you can base your decision by taking into consideration the skills and natural aptitude you already have and your interest areas in the space. Ensure that these are in alignment with the career goals that you wish to accomplish in the future.

2Will it help to get an online marketing certification?

Acquiring the right certification from a credible online marketing institution gives your resume the weightage that it needs. The right skills and training from an authorised body make you an attractive employee of the future.

You can pursue your certification from a physical training centre, or you may even consider an online program as an alternative. There is of course a definite advantage to getting trained online as you have the benefit of accessing your course through any device that has internet connectivity. Plus, learning at your own pace gives you adequate time to absorb the concepts properly.

3What is Affiliate Marketing?

To capture the concept of affiliate marketing in a nutshell, it is when merchants earn money by advertising or promoting products. The merchants can only get paid if the sale closes on the link that has come through these promotional channels.

Affiliate marketing works because it is low-risk, requires nominal investment and is performance-based. It is this method of payment that keeps the marketers motivated and pushes them to put in 100% effort to maximise their earnings.

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