Question 1

How long does it take to complete each course?

Accepted Answer

The total estimated completion time for each certificate programme is approximately 25 to 30 hours, including 12 to 16 hours of streaming video presentation plus independent exercises and mastery exams. Students can work at their own pace but should plan to spend approximately 8- 10 hours per week on their online lectures, assignments and exams, which will enable them to complete each course within eight weeks.

Question 2

Is there a time limit that I must complete a course within?

Accepted Answer

Yes. You have eight weeks to complete each certificate course.

Question 3

What kind of materials will I have access to?

Accepted Answer

For your convenience, courses offer downloadable study guides and lectures as part of the program.

Question 4

What type of interaction can I expect from this program?

Accepted Answer

The online faculty support format is an excellent way to meet, collaborate and network with professionals from across the nation and around the world. Online faculty support offers extended interaction with programme faculty and classmates through virtual office hours, faculty-monitored chat rooms, discussion boards and email, ensuring an engaging and rewarding educational experience. In fact, many students will find that they are actually learning, participating and enjoying themselves more in this online programme than they ever did in a traditional classroom.

Question 5

Will I have assignments or exams?

Accepted Answer

In order to receive your certificate, there will be an “open book” set of questions you must answer online. Students may also be required to participate in simulation or practical exercises that are designed to help them achieve a better understanding of the core competencies.

Question 6

Why should I consider earning a Global Master Certificate?

Accepted Answer

Earning a Global Master Certificate sets those with the credentials apart from – or above – those without it. For many, gaining new skills becomes a personal professional goal. A certificate from a highly respected, the accredited university also adds prestige to your resume. Furthermore, a Global Master Certificate can be an aid to career advancement and help you earn a higher salary.

Question 7

How can I let others know I’ve earned a Master Certificate from Michigan State?

Accepted Answer

Upon enrolling in the program, we encourage you to add the certificate with the estimated date of completion onto your resume and LinkedIn profile if you have one. Adding this credential shows your network connections, your current employer as well as potential employers that you are committed to your career and serious about advancement opportunities.

Question 8

When does your next session begin?

Accepted Answer

Students can usually begin classes within 2 months following the month they register.

Question 9

How does earning a course certificate work?

Accepted Answer

Once you have completed and paid for a course – including all lectures, assignments and tests – you will be awarded a course certificate and continuing education units from Michigan State University.

Question 10

Are Michigan State University and the Broad College of Business accredited?

Accepted Answer

Michigan State University is accredited by the Higher Learning Commission. The Broad College of Business is accredited by the Association to Advance Collegiate Schools of Business (AACSB), representing the highest standard of achievement for business schools worldwide. Michigan State University's Broad College of Business, is consistently ranked among the top business schools in the country, with more than 6,000 students currently enrolled in undergraduate, MBA, master's, doctoral and executive development programs.

Question 11

Who is Bisk? How does the relationship work with Michigan State University?

Accepted Answer

Michigan State University is collaborating with Bisk to provide renowned education from outstanding Broad College faculty through state-of-the-art online technology. Bisk, a worldwide leader in interactive professional education, provides the e-learning system powering the online classroom rich with dynamic features such as streaming video lectures, discussion boards, online chat rooms and much more. In addition to providing the interactive online technology, Bisk works with the University to provide registration support, assisting you in the enrollment process, providing class materials upon request, as well as providing superior technical and customer service support for our online programs. The curriculum and content is provided by the same faculty who teach in our ground-based programs at Michigan State University.

Question 12

What are the minimum system requirements?

Accepted Answer

Click here for more information.

Question 13

I have a disability; how do I request special accommodations?

Accepted Answer

If you have a disability that requires a special accommodation in order to participate in an online course, you must identify yourself as a person with a disability and request an accommodation from the University. Please contact an enrollment representative to initiate the identification process. Your enrollment representative will provide further details about the process for receiving special accommodations from the University.

Question 14

Is this program recognized by UGC?

Accepted Answer

This program is accredited in the Foreign University's country. It is not UGC-recognized.

Question 15

Can I apply for a refund or a deferral?

Accepted Answer

You may choose to apply for a refund or a deferral as per the refund/deferral policy.

Refund Policy:

Learners must pay an applicable block fee i.e. Rs 15000/-- to block a seat for the enrolment to the Program. This block fee will be adjusted against the total program fee payable by the learner.
Except for the case in Point 4 of the Refund Policy, block fee is non-refundable under any circumstances. This is the processing fee for any learner who enrols with our Program.
If a learner has made a partial or full payment of the remaining amount (“Balance Fee”), the learner can claim a refund for such Balance Fee at any time before the cohort starts by raising a refund request on “My Applications” page on our website (www.upgrad.com), stating the specific reason for the refund.
The total Program fee should be paid within seven (7) days of payment of block fee or last date before the Program start date, whichever is earlier. Otherwise the offer letter shall be rescinded, and processing fee of Rs.15000/- will be levied.
Except for the case as per Point No. 4 of the Refund Policy, the Program fee is non-refundable once the cohort starts. Also, if you have availed of a credit facility/loan, you will be unable to cancel your loan and you will have to continue paying your EMI’s.

Deferral Policy: (Pre- Programme Commencement)

If a learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the current cohort starts, we provide the opportunity for the student to defer the enrolment to another cohort.
To do so, learner must raise a through ‘My Applications’ page on our website (www.upgrad.com) stating the specific reason for deferral OR reach out to the Admission Counsellor.
The learner can make the request until the current cohort starts, post which the deferral request will not be accepted. If the learner asks for a refund after the deferral window expires i.e. before the cohort starts, the applicable refund policy will apply.
A learner can request for deferral only once. The request can only defer the enrolment to any of two (2) scheduled cohorts, subject to availability.
Fifty percent (50%) Program fee must be paid by the learner to avail deferral before cohort starts. This fee will be adjusted against total fee payable. The learner must pay the balance amount against Program fee between the period of current enrolled cohort and the deferred cohort.
The deferral request will be considered and approved only when the payment is made against Program fee as per Point No. 5 of this Deferral Policy (Pre-Program commencement).

Deferral Policy: (Post Programme Commencement)

There is no post program deferral policy, if a student wishes to defer, they will withdraw from the course and receive a fail grade. When a deferral (or withdrawal) occurs, a student is required to join a new cohort at the start of the course and undertake the course as new.
The amount paid by the student in the form of fees would be forfeited.

Question 16

No Cost Credit Card EMI FAQ's

Accepted Answer

0% EMI with Finance partners /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC).

2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

Question 17

What are the key components covered in supply chain management courses?

Accepted Answer

Core Logistics and Supply Chain Management courses like ours from Michigan State University cover interconnected areas impacting efficiency — inventory analysis, procurement, logistics, workflow integration, etc. This develops crucial expertise needed to lead complex distribution setups.

Question 18

What are some reputed online supply chain management courses offering flexibility?

Accepted Answer

The online Supply Chain Management course from MSU and upGrad stands out for their flexible classes supplemented by live lectures across time zones, peer discussions, and world-class faculty. Also, you can easily track your pace on the MSU Canvas dashboard.

Question 19

What is the significance of online supply chain certifications for career enhancement?

Accepted Answer

MSU's online Supply Chain Certification formally validates expertise in integrated distribution covering supplier partnerships, delivery mechanisms, and more. This leads to senior SCM roles like Head of Logistics across sectors.

Question 20

How do logistics and supply chain management courses address key intricacies?

Accepted Answer

Our Logistics and Supply Chain Management courses cover nuances like trade-offs in cost vs responsiveness, navigating global networks and risks, optimal inventory placement strategies, and more through a research-backed curriculum.

Question 21

What features distinguish a quality online supply chain management course?

Accepted Answer

Led by Michigan State University's top-ranked faculty, our online Supply Chain Management course blends simulations, projects, and peer discussions to drive excellence. Additional support like dedicated mentors and interview prep further boosts employability.

Global Master Certificate in Integrated Supply Chain Management

Introduction to SCM Course from MSU

Key Highlights of Michigan Logistics and SCM

Key Highlights

Top Skills You Will Learn

Who Is This Program For?

Minimum Eligibility

upGrad Learner Support

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