Professional Certificate Programme in HR Management and Analytics

This Program is an engaging yet rigorous 5-month online program designed specifically for mid-level to senior managers, masters graduates, and working professionals to develop practical knowledge and skills, establish a professional network, and accelerate their careers. The certification is awarded by IIM Kozhikode.

Expect to develop the capability of understanding Human Resource data and drawing insights with latest trends and key outcomes that a HR Manager needs to focus on. Get in-depth knowledge of key fundamental HR concepts and develop the capability on decision making and building HR strategies by using analytical tools. Learn how to implement analytics across the lifecycle of an employee from Talent Acquisition, Engagement, Collaboration, Retention etc. Equip learners with the most relevant knowledge using quantitative and qualitative tools required for an HR Manager.

The program is NOT going to be easy. It will be requiring at least 6-8 hours of time commitment per week, applying new concepts and executing industry relevant projects.

HR Management, HR Dashboarding, Workforce Planning and Talent Sourcing, Talent Acquisition & Development Analytics, Compensation Management, Employee Retention and Performance Management, Team Collaboration, HR Practices and Benchmarking.

The content will be a mix of interactive lectures from world-renowned faculty. Additionally, the program comprises live lectures or hangout sessions dedicated to solving your academic queries and reinforcing learning.

Post successful completion of the program, a Certification of completion for Professional Certificate Programme in HR Management and Analytics would be granted from IIM Kozhikode.

At least 6-8 hours per week of time commitment is expected to be able to graduate from the program.

Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer your queries within a day.

The program is priced at ₹1,25,000 inclusive of taxes.

Refund Policy: (Programs with prep-session component) 

1. Student must pay an applicable block amount (Rs. 15,000) for the enrolment to the Program. This block amount will be adjustable against the total Program fee payable by the student. 

2. You can claim a refund for the amount paid towards the Program at any time, before the Program Start Date, by visiting www.upgrad.com and submitting your refund form via the "My Application" section under your profile. You can request your Admissions Counselor to help you in applying and withdrawing for a refund by sending them an email with reasons listed.

 3. Learner can request for a refund for the Program fee, as per the timelines given below in ‘TableA’. 

4. The eligibility of the refund amount will be based on the slabs as specified below in ‘Table-A’ and the date on which the fully completed application was received. The percentage of refund as mentioned below in ‘Table-A’ shall be calculated on the total amount paid by the learner towards the Program fee as on the date of refund request.

TABLE-A 

S No. Point of time when notice of withdrawal of admission is served to the University or to upGrad || Percentage of Refund 

I. At least 15 day before the commencement of the Program || 100% [subject to deduction of Rs. 5,000/-] 

II. Less than 15 days but before the commencement of the Program || 70% 

III. After commencement of Program || No refund 

5. In case a learner has raised a request for refund and is eligible for the refund as per Sr. No. 1 of the TableA mentioned above, such learner will be refunded the amount as specified in the slab subject to a deduction of Rs. 5,000/- towards processing fee.

6. In the event where a learner has opted for a loan option from a credit facility partner, to pay the Program fee, in such cases, the learner will have to pay upfront, the applicable loan cancellation charges levied by credit facility partner, post which the loan will be cancelled and the EMIs deducted shall be refunded as per the eligibility mentioned in ‘Table-A’.

7. If a learner’s loan application is rejected in any case, learner will be eligible to get the refund subject to the refund eligibility mentioned in ‘Table-A’ after deduction of processing fee of Rs. 5,000/-.

8. In case of a refund, student will be solely responsible for any cancellation of loan, including but not limited to applicable loan cancellation charges levied on the total cancelled loan amount.

9. Request for refund must be sent via e-mail in the prescribed Refund Request Form. The refund will be processed within 30 working days after being duly approved by the Academic Committee.

Deferral Policy: (Pre- Program Commencement) 

• If a student, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the cohort starts, we provide the opportunity for the student to defer to another batch. 

• However, the student will be required to pay 50% of the total course fee amount (inclusive of taxes) before the deferral can be approved. Till this is completed, the student will be assumed to be continuing in the same cohort. 

• A student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of initial batch the student enrolled for. 

• The student has time till the current cohort launch date to make the payment of the 50% program fee, post which the deferral request will expire. Once the deferral window expires and the student now asks for a refund, the above-mentioned applicable refund policy will apply. 

• The fee applicable to the deferred student will be as per prevailing fee for the batch student as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement) 

• If a student is facing severe issues in dedicating time to the course, we provide the opportunity for the student to defer to another batch. 

• A student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of initial batch the student enrolled for. 

• The student will be required to pay a deferral fees of 10% of the total course amount fee + Taxes if any along with the differential program fees between the two cohorts 

• The deferral request will be approved once the deferral fee is paid. 

• Till this is completed, the student will be assumed to be continuing in the same cohort. 

• The student has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee post which the deferral request will expire, and the student will continue as part of the current cohort. 

• If the student completes the deferral payment, the student’s login will be disabled, the student will leave the deferred cohort and the student will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort. For clarification, the grades of the graded assignments will be carried forward, whether the student had submitted these grading during the initial stage.

• The deferral can only be requested during the batch for which the student has enrolled is ongoing. Once the batch has completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad. 

0% EMI with Finance partners /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, Indus Ind Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank and State Bank of India)

2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

If you like finding meaningful insights from data and if you get excited by the prospect of informing business decisions through analysis and have an analytical bend of mind, then this program is meant for you. As long as you are able to clear the selection test (or are exempt) this program is meant for you.

The process is as follows:

STEP-1: Complete your Application

Fill out your application and submit the required details. The Admissions Committee will then review your application including your work experience and educational background.

STEP-2: Get Shortlisted & Receive Offer Letter

Upon qualifying, an offer letter will be sent to you confirming your admission to the Professional Certificate Programme in HR Management and Analytics.

STEP-3: Block your Seat & Begin Learning

Make a quick block payment with assistance from our loan partners where required, receive immediate access to the prep content and begin your upGrad journey.

upGrad, IIM Kozhikode, world-renowned faculty, and many industry leaders have committed a lot of time in conceptualising and creating this program to make sure that the learners can receive the best possible learning experience in HR Management and Analytics. Hence, we want to make sure that the participants of this program also show a very high level of commitment and passion.

A learner applying for the program should have at least Bachelor's degree with minimum 2 years of experience or have done Masters degree.