Question 1

Who is this program for?

Accepted Answer

Experienced Managers, Senior Management Executives, and Business Owners/Entrepreneurs who are in mid to senior career stages with at least 3 years of full time relevant work experience in business roles.

Question 2

Is there a minimum qualification for this program?

Accepted Answer

Bachelor’s degree issued by any university under UGC with a minimum of 50% marks and at least 3 years of full-time relevant work experience by the start of the Deakin phase of the program.

Question 3

What is the admission process?

Accepted Answer

The admissions process is completely online. Following are the key steps in the application process:

Step 1 - Application Form

Fill out an online application

Step 2 - Get Shortlisted & receive an offer letter

Candidates will be evaluated based on their profile,i.e.professional experience and academic scores.

Step-3 - Blocking the Seat

Upon receiving the offer letter, block your seat by paying a caution amount.

Step-4 - Document Submission

Submit self-attested documents as per the list of documents in the offer letter.

Step-5 - Blocking the Seat

Pay the balance fee. 0% interest EMI options available.

Question 4

What kind of certification will I get after completion of this course?

Accepted Answer

Post successful completion of this programme, you will get a Masters of Business Administration (MBA) Degree from Deakin Business School, Australia and Advanced General Management from IMT-Ghaziabad.

Question 5

How much time do I need to spend to achieve success in the program?

Accepted Answer

You will need to spend 15-18 hours per week to get optimum results and learning.

Overall, this program will have video content broken down into small easy-to-complete segments that you can watch on the go-across devices. The remaining hours of engagement will be a mix of industry projects, live instructor sessions, mentoring sessions and online and offline meetups.

Question 6

Can I do the Global MBA Program from my city?

Accepted Answer

You can learn this program from any city in India and abroad.

Question 7

Is this course WES recognised?

Accepted Answer

Yes it is WES recognised.

Question 8

Does this course provide any credit?

Accepted Answer

Yes it does. 12 Business Units are provided.

Question 9

How do I know that this program’s curriculum is the best?

Accepted Answer

The curriculum is made by the best of International Faculty Members from Deakin Business School, IMT Ghaziabad Faculty Members, along with inputs by industry experts, which makes it extremely relevant to working professionals. Along with this, our Support Services, Career Assistance, and Live Sessions make it a classroom experience, which no one else in the market can offer.

Question 10

How would these real-industry projects help me?

Accepted Answer

Our programs have a strong experiential component that will prepare you to apply your learning in the job. Learn - Experience - Apply. Case Studies and industry projects will help you to experience real-life challenges in Management. These will enable you to step into the shoes of leading managers at companies and put to use the theoretical learning in an experiential manner. Post this program, these will serve as a portfolio of projects you can illustrate to advance your career.

Question 11

How is this program better than other MBA programs?

Accepted Answer

Deakin Business School (DBS) is accredited by the Association to Advance Collegiate Schools of Business (AACSB). Only 5% of business programs worldwide are AACSB accredited and DBS is one of only three business schools in Victoria, Australia to achieve this recognition.

Deakin Business School has also been awarded EQUIS accreditation through the European Foundation for Management Development (EFMD). This global best-practice recognition places Deakin Business School in the top 1 per cent of business schools worldwide.

The program has been made in collaboration with faculty from Australia's top-ranked B-School and industry leaders from leading corporates. This ensures that the curriculum is not only updated with the latest academic developments but is also absolutely job relevant.

Question 12

What kind of support does upGrad offer?

Accepted Answer

Additionally, an upGrad buddy will enhance the learners’ experience by engaging with them to ensure they are on track with upcoming deadlines, submissions, offer guidance, and resolve their non-academic queries.
Extensive academic support through the Discussion Forum, weekly TA-Sessions. Just like in a university, your batchmates will help you with any academic queries. This will happen via the Discussion Forum.
Other than your peers, you also have TAs (Teaching Associates) for any academic query. Your academic queries will be solved by the Faculty and TAs in 36-48 hours.

Question 13

How much do I pay to block my seat?

Accepted Answer

You need to pay ₹25,000 to block your seat.

Question 14

Is there any deferral or refund policy for this Program?

Accepted Answer

Refund Policy: (Programs without prep-session component)

Learners must pay applicable caution money for the enrollment of the course. This will be adjustable against the total course fee payable by the learner.
You can claim a refund for the amount paid towards the Program at any time, before the Program Start Date, by visiting www.upgrad.com and submitting your refund form via the "My Application" section under your profile. You can request your Admissions Counselor to help you in applying and withdrawing for a refund by sending them an email with reasons listed. There shall be no refund applicable once the program has started. This is applicable even for those learners who could not complete their payment, and could not be enrolled in the batch opted for. However, the learner can avail pre-deferral as per the policy defined below for the same.
Once the learner pays block amount, "any" refund shall be subject to deduction of ₹10,000 processing charges.
Learners have to pay the full fee within 7 days of payment of caution money or cohort start date, whichever is earlier, otherwise, the admission letter will be rescinded and processing fee of ₹10,000 will be levied.
Refund shall be processed to an eligible learner within 30 working days from the date of receipt of a written application from him/her in this regard.

Deferral Policy: (Post Program Commencement)

If a Learner is facing severe issues in dedicating time to the program, we provide the opportunity for the Learner to defer to another cohort.
A Learner can request deferral only once post-commencement and must defer their study to a cohort scheduled to start in the next 1 year from the cohort start date of the initial cohort the Learner had enrolled for.
A Learner must use the Application for Deferral to request a deferral to another cohort after commencing their program of study.
A Learner must contact their student advisor to request an Application for Deferral. The date of the request to the student advisor is called the ‘date of deferral request’ in this Policy.
The Learner’s Application for Deferral will not be granted until

(i) the Learner pays a deferral fee of INR 30,000; or

(ii) the deferral fee is reduced or waived by UpGrad.

The Learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee or to request a waiver or reduction of the deferral fee, after which the deferral request will expire and the Learner will continue as part of the current cohort.
The deferral request will not be approved until the deferral fee is paid or it is waived/reduced by upGrad. Until the deferral request is approved the Learner will be deemed to be continuing in the same cohort.
On resumption of study, the Learner will be responsible for paying the differential program fees] between the two cohorts (if any)
If the application for deferral is approved, the Learner’s login will be disabled, the Learner will leave the deferred cohort and the Learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort. For clarification, the grades of the graded assignments will be carried forward, whether or not the Learner had submitted these for grading during the initial stage.
A deferral can only be requested while the cohort in which the Learner was originally enrolled is ongoing. Once the Learner’s original cohort has completed its program of study, deferral requests shall not be entertained. For clarification, the cohort completion here shall mean the “last grace deadline” as communicated by upGrad.

Deferral Policy: (Pre- Program Commencement)

If a Learner, due to unavoidable circumstances is unable to commence with the cohort and requests a deferral before the cohort starts, we provide the opportunity for the Learner to defer to another cohort.
The Learner must request a pre-commencement deferral before the cohort start date by sending an email request to either his/her Admission Counsellor or Student Mentor. The Learner is not required to use the Application for Deferral form.
The Learner will be required to pay 50% of the total program fee amount (inclusive of taxes) before the deferral can be approved. Until this is completed, the Learner will be deemed to be continuing in the same cohort.
The Learner has until the current cohort commencement date to make the payment of the 50% program fee, referred to in paragraph 3 after which the deferral request will expire. Once the deferral window expires and the Learner now asks for a refund, the above-mentioned applicable refund policy will apply.
Once the deferral request has been accepted and processed, the Learner must pay the remainder of the 50% program fee within 30 days of the deferral request being approved or on the cohort start date of the deferred cohort, whichever is earlier
A Learner can request a deferral (pre-program commencement) only once and must defer their study to either of the scheduled cohorts to start within the next 1 year from the cohort start date of the initial cohort the Learner had enrolled for.
The fee applicable to the deferred Learner will be the fee applicable to the cohort the Learner will join after deferral of study.
A Learner who defers study prior to commencement is not required to pay a deferral fee.

Question 15

No Cost Credit Card EMI FAQ's

Accepted Answer

0% EMI with Finance partners /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC).

2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

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