Leadership Styles Cheat Sheet: When to Use Transformational, Servant, or Authoritative Leadership
By upGrad
Updated on Aug 18, 2025 | 9 min read | 1.82K+ views
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By upGrad
Updated on Aug 18, 2025 | 9 min read | 1.82K+ views
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Did you know different leadership styles collectively explain 53.7% of the variance in affective organizational commitment?
This means that over half of what drives employees to feel emotionally connected and dedicated to their organization can be traced back to how they’re led.
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Leadership style, the way a leader motivates, communicates, and makes decisions, shapes how teams perform and how cultures form. PepsiCo thrived under Indra Nooyi’s inclusive leadership, and P&G scaled globally with A.G. Lafley’s strategic clarity.
This blog breaks down transformational, servant, and authoritative leadership to help you choose the right approach for better team results and stronger leadership effectiveness.
Leadership is the ability to influence, guide, and support others toward a common goal. It means setting a direction people believe in, earning their trust, and creating momentum.
Leaders do this by making decisions that matter, communicating clearly, and aligning actions with values. For example, Satya Nadella’s leadership at Microsoft shifted the company culture toward innovation and collaboration, leading to renewed growth.
It’s not limited to executives or formal titles. Leadership shows up wherever people come together to move things forward.
“Leadership is the capacity to translate vision into reality.” — Warren Bennis |
Great leaders don’t just maintain, they move. They frame a vision people can believe in, create urgency when needed, and inspire action even in uncertainty or resistance.
That’s why different situations call for different leadership styles. A one-size-fits-all approach doesn’t work when stakes, people, and pressures vary.
To understand leadership styles, it helps to first look at the theories that explain where leadership behaviors come from.
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Leadership theories aim to explain what makes someone an effective leader and why different leaders succeed in different ways. These foundational theories offer distinct perspectives: some focus on who the leader is, others on what they do, and some on how they adapt.
Here’s a quick breakdown of the three major ones that still shape how we view leadership today.
Trait theory is based on the idea that great leaders are born with specific, natural traits that make them effective. It suggests that leadership is a matter of inherent personal qualities rather than learned behaviors or situational factors.
A brief history:
The roots of Trait theory go back to the 19th century with Thomas Carlyle’s Great Man Theory, which argued that history is shaped by heroic individuals born to lead. This idea gained traction in early leadership studies.
By the mid-20th century, researchers like Ralph Stogdill began to challenge this view, showing that traits alone weren’t enough. Context and experience also play a role. Despite this, Trait theory helped launch leadership as a serious area of research and remains influential today.
Core idea:
Leadership is about who you are at your core. The theory assumes that some people naturally stand out because of qualities that set them apart, long before they ever step into a leadership role. According to this view, leadership isn’t taught; it’s discovered.
Example Scenario:
At a fast-growing tech startup, two new product managers join the team. One naturally leads conversations, takes initiative during product launches, and earns trust quickly. They show confidence, clarity, and composure under pressure.
The other is skilled but hesitant, avoids conflict, and struggles to speak up. Trait Theory suggests the first is more likely to lead. Not because of training, but because of who they already are.
Traits Commonly Linked to Effective Leaders in This Theory:
Limitations of Trait Theory:
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Apple valued Steve Jobs’ visionary thinking, confidence, and decisiveness, classic traits linked to Trait theory. His natural presence and instinct for innovation shaped Apple’s culture.
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Behavioral theory shifts the focus from who a leader is to what a leader does. It defines leadership through observable actions rather than fixed traits, suggesting that effective leadership comes from behavior, not birthright.
A brief history:
Emerging in the 1940s and 1950s as a response to Trait theory, Behavioral theory grew from studies that aimed to identify what effective leaders actually do. The Ohio State University and University of Michigan studies became foundational. They broke leadership behavior into two broad categories: task-focused and people-focused, showing that how leaders act matters more than who they are.
Core idea:
Leadership is a skill set, not a personality type. According to this theory, anyone can become a leader by learning and practicing the right behaviors.
Example Scenario:
Consider a manager who regularly checks in with team members, provides clear guidance, and recognizes effort. Another manager avoids feedback, gives vague instructions, and rarely engages with the team. Behavioral theory would say the first manager is more effective because of their consistent, learnable actions, not their personality.
Key Leadership Behaviors in This Theory:
Research foundations:
Limitations of Behavioral Theory:
Starbucks emphasizes leadership behaviors like open communication and people-first management. Leaders are trained to consistently apply supportive and task-focused behaviors, not just rely on personality.
Situational Leadership theory centers on the idea that effective leadership depends on the context. There is no single "best" way to lead. Instead, leaders must adapt their approach based on the task at hand and the readiness or development level of their team.
A brief history:
Developed by Paul Hersey and Ken Blanchard in the late 1960s, this model challenged the idea of fixed traits or one-size-fits-all behavior. Their Situational Leadership Model became widely used in management training, highlighting that flexibility is key to leadership effectiveness.
Core idea:
Leadership success comes from reading the situation and responding with the right level of direction and support. The model identifies four main leadership styles that shift based on team members’ competence and commitment.
Example Scenario:
A team member new to a role might need step-by-step guidance and clear structure. Another team member who is confident and experienced may only need occasional check-ins and support. According to Situational Leadership, the leader should adjust their style for each person.
Leadership Styles Used in This Theory:
Limitations of Situational Leadership Theory:
At Google, managers adapt leadership styles depending on the employee’s experience and task complexity. New hires get more guidance and structure, while experienced teams are given autonomy.
To quickly see how Trait, Behavioral, and Situational Leadership Theories differ, here’s a side-by-side comparison:
Theory |
Focus Area |
Key Idea |
Applicability |
Trait Theory | Personal characteristics | Leaders are born with specific traits that make them effective | Useful for identifying potential leaders early, but limited in dynamic environments |
Behavioral Theory | Observable actions and behaviors | Leadership is based on what leaders do, not who they are | Helps in leadership training and development programs |
Situational Theory | Adaptability to context and followers | Effective leaders adjust their style based on the situation and team | Practical for modern workplaces with diverse teams and shifting demands |
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Also Read: Top Leadership Theories Every Manager Should Know
Building upon foundational leadership theories, let's explore how transformational leadership drives change and innovation in organizations.
Can a leadership style really account for more than half of what drives employee commitment?
According to an SSRN study, transformational leadership explains 58.6% of the variance in organizational commitment, showing just how influential it can be in shaping motivated, loyal teams.
Transformational leadership is a style where leaders inspire and motivate followers to exceed expectations by building a shared vision, encouraging innovation, and developing their team’s potential. Introduced by James MacGregor Burns in 1978, it marked a shift from transactional, reward-based leadership to one rooted in purpose, values, and change-making.
"Innovation distinguishes between a leader and a follower." — Steve Jobs |
Jobs embodied transformational leadership by pushing boundaries and inspiring teams to take creative risks. Let’s break down what makes transformational leaders stand out in practice.
Transformational leaders do more than manage. They influence, inspire, and guide people toward meaningful, long-term change. Here are the traits that define them:
Knowing what defines a transformational leader is one thing; knowing when to apply this style is what makes it effective.
Transformational leadership is most powerful when an organization or team is facing change, growth, or the need for a mindset shift. It’s not suited for routine operations but is ideal when momentum, vision, and inspiration are needed to raise performance and engagement.
Seeing when to use transformational leadership is helpful, but seeing it in action is even more powerful. Here are some transformational leadership examples.
Transformational leaders have a profound impact by identifying critical challenges and implementing visionary solutions that drive significant growth and change. Here are transformational leadership examples:
1. Elon Musk (Tesla & SpaceX)
2. Satya Nadella (Microsoft):
3. Oprah Winfrey (OWN Network):
4. Nelson Mandela (Post-Apartheid South Africa):
5. Indra Nooyi (PepsiCo):
Also Read: Transformational Leadership in Diversity and Inclusion
Understanding how transformational leaders have shaped history sets the stage for exploring another impactful leadership style: servant leadership.
"The best way to find yourself is to lose yourself in the service of others." — Mahatma Gandhi |
This quote of Gandhi captures the essence of servant leadership, highlighting the transformative power of prioritizing service to others.
Servant leadership is a philosophy where the leader's primary role is to serve others, prioritizing the needs, growth, and well-being of their team members and the communities to which they belong.
Origin:
The term was coined by Robert K. Greenleaf in his 1970 essay, "The Servant as Leader." Greenleaf described the servant-leader as someone who begins with a natural desire to serve, placing the needs of others before their own. This approach emphasizes ethical leadership, community building, and the holistic development of people
Impact of Servant Leadership:
Research indicates that servant leadership significantly enhances organizational outcomes. For example, a study published in Frontiers in Communication found that servant leadership has both direct and indirect positive effects on employees' career satisfaction, service recovery performance, and innovative work behavior.
Now that we understand what servant leadership is, let’s look at the qualities that make these leaders effective in practice.
Servant leaders prioritize people over power. Their leadership is rooted in empathy, support, and a deep commitment to helping others grow. Here are the defining traits that set them apart:
Understanding the qualities of servant leaders helps clarify when this people-first leadership style is the most effective choice.
Servant leadership is most effective when people, not just performance, need to come first. It is especially valuable in environments that depend on trust, care, and long-term relationship building.
Recognizing when to employ servant leadership naturally leads us to examine individuals who have exemplified this approach.
Servant leaders prioritize the needs of their teams and communities, ensuring environments of trust, collaboration, and ethical integrity. Their leadership has led to significant organizational and societal advancements. These examples shows servant leadership benefits in action:
1. Howard Schultz (Starbucks)
2. Mahatma Gandhi (Indian Independence Movement)
3. Mother Teresa (Missionaries of Charity)
4. Martin Luther King Jr. (American Civil Rights Movement)
5. Herb Kelleher (Southwest Airlines)
Also Read: 14 Essential Business Management Skills: Key Competencies for Managerial Excellence in 2025
Did you know? Harvard Business Review found out that authoritative leadership style had the highest positive effect on organizational climate, with a correlation coefficient of 0.54!
Authoritative leadership is a style where leaders set clear goals, outline a strong vision, and motivate teams with steady, confident guidance. Unlike authoritarian leadership, which relies on force or fear, authoritative leaders inspire through trust, fairness, and consistency. They are decisive but not dismissive, focused but not rigid.
"Authoritative leaders mobilize people toward a vision." — Daniel Goleman |
Origin:
The term gained popularity through Daniel Goleman’s research on emotional intelligence and leadership. He identified authoritative leadership as one of the most effective styles, especially when direction and unity are needed. It reflects ethical leadership and works well when teams need alignment and momentum.
To understand how the authoritative leadership style delivers results, let’s break down the traits that define this approach in action.
Authoritative leaders thrive in high-pressure environments by providing clarity, direction, and confidence. Their approach is especially effective in times of uncertainty or change, when teams need bold direction and trust in their leader’s judgment.
Now that we’ve defined what makes authoritative leaders effective, let’s look at the situations where this leadership style delivers the most impact.
The authoritative leadership style is most effective when decisive leadership is needed to restore clarity, control, and forward momentum. It excels in moments of disruption, high pressure, or when teams need unified direction and purpose.
How: Authoritative leaders set ambitious expectations, provide focused direction, and ensure teams stay on track under pressure.
Authoritative leaders have left indelible marks on history by demonstrating decisive leadership and providing strong direction during critical moments. Their ability to lead with confidence and clarity has been pivotal in navigating crises and driving significant achievements.
1. Steve Jobs (Apple Inc.)
2. Winston Churchill (UK Prime Minister)
3. Margaret Thatcher (UK Prime Minister)
4. John F. Kennedy (U.S. President)
5. Martin Luther King Jr. (Civil Rights Leader)
Other leaders known for authoritative leadership style:
Also Read: 4 Key Differences Between Leadership and Management
Now that we've seen each leadership style in action, let’s compare them to understand when and how to choose the right one.
Each leadership approach brings unique strengths, and their effectiveness depends on the environment, team needs, and desired outcomes. Leaders who practice adaptive leadership understand when to inspire, when to serve, and when to take control.
To help you apply these effective leadership techniques, here’s a side-by-side comparison of transformational, servant, and authoritative leadership styles:
Leadership Style |
Strengths |
Weaknesses |
Best Use Cases |
Transformational | Inspires innovation, builds vision, drives long-term change | Less effective for routine operations or when quick, tactical decisions are needed | Startups, innovation-driven companies, cultural or mindset shifts |
Servant | Builds trust, improves morale, supports team development | Slower in high-pressure or time-sensitive scenarios due to consensus-driven approach | Healthcare, nonprofits, education, ethics- and values-focused organizations |
Authoritative | Provides clarity, direction, and stability in high-pressure situations | May suppress collaboration or autonomy if applied too rigidly | Crisis management, fast-paced industries, turnarounds, high-stakes projects |
Also Read: Leadership vs Management: Defining Two Essential Roles
Understanding how these leadership styles manifest in reality provides deeper insights into their practical applications.
Google's success is deeply rooted in its adept use of adaptive leadership, seamlessly integrating various leadership styles to bring in innovation and maintain a vibrant corporate culture. By choosing leadership styles that align with specific challenges and opportunities, Google exemplifies effective leadership techniques in action.
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Now that we’ve seen how leadership styles work in practice, let’s explore how you can develop the traits that make them effective.
Developing essential leadership traits is a continuous process that combines intentional effort, reflection, and practice. Studies indicate that employees undergoing corporate leadership training exhibit a 25% improvement in learning and a 20% enhancement in job performance. This underscores the tangible benefits of structured development programs.
Below are the most impactful leadership traits, and exactly how to strengthen them with intention:
1. Self-Awareness
2. Emotional Intelligence
3. Adaptability
4. Vision & Strategic Thinking
5. Communication Skills
6. Accountability & Integrity
Knowing which traits matter is the first step. Now let’s look at how to build them through real, everyday actions.
Building strong leadership doesn’t require a formal title. It requires consistency, reflection, and an openness to grow. Whether you're new to a role or aiming to sharpen your edge, these practices can fast-track your leadership development. They align with proven leadership training, support emotional intelligence in leadership, and strengthen your overall leadership development strategy.
Also Read: Top Skills Required for Leadership & Management
Building strong leadership traits is important, but real growth happens when you apply them during challenges.
Even the most effective leaders face setbacks. Success in leadership doesn’t come from avoiding problems, but from confronting them head-on and learning in the process. Developing the ability to respond well to adversity is key to excelling leadership challenges, using remote leadership strategies, and applying effective methods for overcoming leadership obstacles.
Here’s a breakdown of common leadership issues and how to resolve them with clarity and purpose:
Challenge |
Problem |
Solution |
Communication Breakdowns | Misunderstandings, unclear goals, or siloed teams | Practice active listening, set clear expectations, and hold regular check-ins |
Resistance to Change | Team members may fear or push back against transformation | Use storytelling, involve employees early, and emphasize shared vision and benefits |
Low Employee Engagement | Teams may feel disconnected, undervalued, or unmotivated | Build a culture of recognition, open dialogue, and consistent, meaningful feedback |
Delegation Dilemmas | Leaders may micromanage or hesitate to trust others | Identify strengths, assign ownership with clarity, and let people lead within their zones |
Conflict Management | Tensions between individuals or departments can disrupt collaboration | Address issues early, mediate calmly, and model a culture of respect and open resolution |
Overcoming today’s leadership challenges is essential, but preparing for what’s next is what truly sets future-ready leaders apart.
Traditional leadership models are giving way to more flexible, people-focused approaches. The leaders who thrive in this new era blend emotional intelligence with strategic thinking, innovation with empathy, and clarity with action.
Below are the key leadership styles shaping this shift:
Leadership effectiveness is closely tied to performance: studies show it can drive up to 21% higher profitability and 17% greater productivity. Whether you're using transformational, servant, or authoritative leadership, the key is adapting your approach to the situation for maximum leadership impact.
Developing leadership skills is a lifelong process. To help you in this journey, upGrad offers specialized courses designed to equip you with the expertise needed to become an outstanding leader.
Here are some of upGrad’s executive certification courses that you can do in 5-6 months:
Still unsure which leadership style suits your goals or how to grow in your current role? Speak with upGrad’s expert counselors for personalized guidance. For hands-on learning, visit your nearest upGrad center and explore leadership courses designed to elevate your career.
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https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3806526
https://www.thestreet.com/technology/elon-musks-latest-deal-is-raising-major-red-flags
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Teams with high autonomy benefit from transformational leadership focused on vision and purpose. They don't need daily direction, but clarity on direction. Leaders should set goals, then step back and trust the team. Support creativity without interfering in execution.
Explain the reason behind your shift clearly and early. Involve the team in applying the new approach. Maintain consistency in values and tone. Follow through on commitments to build credibility.
Yes, poor communication or lack of support causes disengagement. Servant leadership builds connection by focusing on employee well-being. Authoritative leadership ensures clarity in expectations. Regular feedback prevents misalignment and isolation.
Frequent misunderstandings, disengaged teams, or resistance signal misalignment. If feedback is missing or ignored, effectiveness is compromised. Watch for slow decision-making or missed targets. Evaluate outcomes objectively and adjust.
Start with clear objectives using an authoritative style. Apply inclusive leadership to gather input from diverse roles. Communicate often to prevent silos. Resolve conflicts quickly to maintain flow.
Begin with self-assessment and feedback from peers or mentors. Observe what works in different settings. Experiment with leadership techniques during small decisions. Reflect and refine based on results.
Avoid this style when decisions must be made fast, like in crises or compliance issues. Over-emphasis on vision may slow response. If teams are unclear on responsibilities, inspiration alone won't drive action. Prioritize clarity and structure in high-pressure environments.
Transformational leaders embrace risk-taking and experimentation. Servant leaders create psychological safety for sharing ideas. Authoritative styles may block innovation if overly controlling. A balanced approach drives sustainable creativity.
Yes, experience often changes how you lead. Early roles may require structure and control. Advanced roles need influence and adaptability. Growth depends on feedback and flexibility.
Identify which leadership traits support current strategy. Build training around those competencies. Measure results with performance and engagement metrics. Adjust learning plans based on business shifts.
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