Job Analysis in HRM: Definition, Steps & Techniques

By upGrad

Updated on Jul 18, 2025 | 9 min read | 47.22K+ views

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Did You Know? According to a Future of Jobs Report by the World Economic Forum, 78 million new jobs are expected to be created by 2030. As job roles advance, job analysis will become more important than ever.

Job analysis in HRM (Human Resource Management) is a key process in any recruitment stage. It helps organizations understand the requirements of a job, which include what skills a particular role requires, what qualifications a candidate should have and what responsibilities will they be expected to carry out for successful job performance. 

This is why the job analysis process becomes a crucial part of the recruitment process. Job analysis, as the name suggests, is the foundation for creating accurate job descriptions, setting fair compensation, evaluating employee performance, and streamlining hiring. 

In this blog, we will take a closer look at what job analysis in HRM is, how does this process unfold, and what are the tools and techniques used in this process to optimize overall employee hiring. Read along to understand this process well!

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What is Job Analysis in HRM?

Job analysis in HRM refers to the process of systematic collection and analysis of the details needed for a job. These include key duties, skills and qualifications that may be expected from someone who is a potential employee. 

It helps to make sure there is clarity in job descriptions, the right person is hired and fair compensation is arranged according to industry standards.

Who Conducts Job Analysis?
Job analysis is usually conducted by HR professionals, job analysts, or even managers. Some companies even hire external consultants to get a more objective analysis and ensure there is no bias.

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Why is Job Analysis Important in HRM?

Why do we need job analysis in HRM? Let’s out find out: 

  • Accurate Job Descriptions: These help in having clear job descriptions so everyone is on the same page about their KRAs and knows what’s expected
  • Effective Recruitment: Ensures the right candidates get hired in accordance with the necessary skills and qualifications each role needs.
  • Fair Compensation: Job analysis makes it easier to set a fair pay structure according to the specific and skills needed.
  • Performance Management: Provides a clear way to set goals and review performance in a fair manner. 
  • Training & Development: Identifies if training is needed and helps plan measures to improve employee performance

You may also read: Career Development in HRM: Meaning, Stages, Process, Skills

Types of Job Analysis

Let’s understand the various types of job analysis through the following table:

Type

Description

Task-Based Job Analysis

Looks at what tasks and activities are to be performed in a job

Competency-Based Job Analysis

Examines what skills and knowledge someone needs to do the job well

Behavioral Job Analysis

This involves a study into how someone needs to behave or act  to do the job right

Functional Job Analysis

It focuses on the functional aspects of a job, like what areas of knowledge are used while doing the job

Work Environment Analysis

Considers the physical and mental environment in which the job will take place

Job Analysis Process: Key Steps

The job analysis in the HRM process is crucial for defining job roles, responsibilities, and requirements. By systematically reviewing each position, organizations can ensure that employees are aligned with the company's goals and that all jobs are optimized for efficiency. 

Below are the key steps involved in the job analysis in the HRM process:

1. Review Employee Job Responsibilities

The first step in any job analysis process is reviewing the existing job responsibilities. This helps ensure the roles are still relevant and aligned with the organization's goals. 

By reviewing job responsibilities from time to time, managers can check if the job description matches the company’s needs. This step ensures each employee's role is clear and their KRAs are clearly communicated.

2. Collect Job Information

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Once the roles have been reviewed, the next step is to collect the specific job related information. This includes gathering data through interviews, surveys, observations, and questionnaires. 

HRs work with employees, supervisors, and managers to understand the specifics of each job. The main goal of this is to clearly describe the day-to-day tasks, work settings, and tools employees actually use.

3. Evaluate Each Task and Competency

After collecting the job information, comes evaluating each task involved in the job. In this step, HRs identify the key tasks and competencies required in a job.

This involves identifying which tasks are most critical and which competencies are required for successful performance. This step makes it easier to set performance expectations and support team growth.

4. Determine the Skills and Training Required

Once the tasks are evaluated, HRs need to determine which skills and qualifications are necessary to perform the job effectively. This includes identifying technical skills, soft skills, certifications, and education required for the position.

The HR can then plan specific training and development programs to help people meet the expected performance.

5. Define the Compensation

Defining compensation is an important step in the job analysis process. HR needs to do this based on the job responsibilities, skills, and industry standards.

This ensures that fair compensation is offered to employees and aligns well with the job’s value in the company. Factors like salary range and employee benefits are also included in job analysis.

6. Develop the Job Description

A job description is a comprehensive document that outlines the responsibilities, tasks, required skills, and expectations for a specific job. Job analysis provides the data needed to develop accurate, clear, and effective job descriptions. 

This document guides the hiring and appraisal processes to help companies stay compliant with labor laws.

7. Develop the Job Specification

The job specification provides details about the qualifications like education, experience, certifications, skills, and personal attributes required for a job. It basically complements the job description by defining the type of candidate who would be the best fit for the role. This step helps hire people who not only qualify but also fit the company culture. 

8. Performance Evaluation

Performance evaluation is closely tied to job analysis. By having a clear understanding of job responsibilities, tasks, and competencies, HR can set performance standards. 

Performance evaluation allows managers to provide feedback and identify areas for improvement. With regular evaluations, employees can stay on track and keep learning as they grow in their roles.

Know What is Strategic Management in HRM and its types and functions!

Techniques of Job Analysis in HRM

In HRM, in job analysis, various techniques are used to gather data about job roles, responsibilities, and requirements. These methods help HR professionals develop clear, accurate, and comprehensive job descriptions.

1. Interviews

Interviews involve one-on-one discussions between HR professionals and employees or managers to collect in-depth information about job roles. This technique helps uncover specific tasks, responsibilities, and challenges associated with a job. 

2. Questionnaires/Surveys

Questionnaires and surveys are widely used to collect data from a large number of employees at once. They contain standardized questions that employees answer based on their job experience. This technique is useful for gathering quantitative data.

3. Observation

In this technique, HR professionals observe employees performing their jobs. It is useful for analyzing jobs that involve complex processes that are difficult to capture through other methods. Observation helps HR teams to get a real-time understanding of the job.

4. Work Diaries or Logs

Work diaries or logs require employees to document their daily tasks, responsibilities, and time spent on each activity. This method provides detailed insights into the job's routine and helps HR professionals understand the nuances of job functions.

5. Task Inventory Method

The task inventory method involves listing all the tasks associated with a particular job and categorizing them based on their importance, frequency, and complexity. This method helps HR professionals identify key tasks and evaluate how they contribute to the overall job role.

6. Critical Incident Technique

The critical incident technique involves identifying specific incidents or events that highlight key tasks, behaviors, and performance outcomes of a job. HR professionals analyze these incidents to understand the most critical aspects of a role.

Job Analysis Tools

Job analysis tools are essential in HRM as they help HR professionals collect, analyze, and organize data about job roles. Such HR tools make the job analysis process more efficient, standardized, and data-driven.

Let’s understand how these job analysis tools are helpful:

Job Analysis Tool How It Helps?
O*NET Model
  • Helps analysts and managers to list job-related data for many jobs
  • Collects data such as educational qualifications, physical and mental needs, and personality type
  • Ties compensation, benefits, and perks together for clarity
Functional Job Analysis (FJA) Model
  • Lays focus on tasks to gather job related data
  • Rates the difficulty level of tasks using real examples
  • A low score means the role is difficult and challenging 
Fleishman Job Analysis System (F-JAS)
  • Identifies the common features in different jobs
  • Covers which cognitive, physical, sensory, and emotional factors are at play
  • Evaluates the candidates in creativity, reasoning, adaptability, communication and maths skills
Job Scan Model
  • Matches the jobs with the expected personality type
  • Focus is more on interpersonal abilities
  • Does not include factors like past experience, or physical and emotional qualities needed for the job.
Competency Model
  • Identifies  key skills required in terms of knowledge, skills, and behavioral traits
  • Lists the criteria that need to be met, like education, experience, certifications, and legal requirements
Position Analysis Questionnaire (PAQ)
  • Uses structured questionnaires to keep track of data from employees
  • Followed by interviews and further tests 

Wrapping Up 

By now, you know that in HRM, job analysis is fundamental for understanding roles, responsibilities, and skill requirements within an organization. This strategic process is a tool to enhance organizational efficiency. 

With advancements in new technology and industry standards, regular job analysis becomes an important step in adapting for growth. 

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References:
https://reports.weforum.org/docs/WEF_Future_of_Jobs_Report_2025.pdf 
https://www.wecreateproblems.com/blog/recruitment-statistics
https://www.weforum.org/publications/the-future-of-jobs-report-2025/digest/

Frequently Asked Questions (FAQs)

1. What is a job analysis example?

2. What are the different types of job analysis?

3. What are the two types of job analysis?

4. What are the 4 methods of job evaluation?

5. What are the main objectives of a job description?

6. What is the difference between job analysis and job evaluation?

7. What is the main objective of employment?

8. How often should job analysis be conducted?

9. What are the objectives of a job specification in HRM?

10. How does job analysis contribute to recruitment and selection?

11. What are the key components of job analysis in HRM?

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