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Shashank Gore

1+ of articles published


Domain:

upGrad

Current role in the industry:

Operations Consultant at Woods Entertainment

Educational Qualification:

Master of Arts (M.A.) in Marketing Communications from Middlesex University Dubai (2016 - 2017). Achievements include distinction in all course modules, published thesis presented at IFITT’s 26th Annual Conference in Nicosia, Cyprus, and awarded Top Graduating Student in 2018.,Master of Commerce (M.Com.) in Business Administration & Management from H.R. College Of Commerce & Economics (2012 - 2014)

Expertise:

  • Customer Success
  • Program Management
  • Project Management
  • Standard Operating Procedure (SOP)
  • Net Promoter Score
  • Stakeholder Management
  • Team Leadership
  • Team Management
  • CRM (Customer Relationship Management)
  • Relationship Building
  • Customer Service

Shashank Gore holds an MA in Marketing Communications from Middlesex University Dubai and a Master’s in Commerce from H.R. College of Commerce & Economics. He has held key roles across education, entertainment, and fintech sectors in operations, learning delivery, and customer success. His core areas of focus include project management, CRM, customer satisfaction (CSAT), stakeholder management, and SOP development. Shashank is skilled in tools like CRM platforms and project planning systems.

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