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Master General Management & Cross-Functional Impact - an IIM Bangalore (IIMBx) programme for early-career professionals stepping into broader roles across strategy, operations, finance, and people.

India's #2 Business School
One of India's oldest and most respected IIMs, IIM Bangalore has shaped business leaders across every major sector for over five decades.
Taught by the Best in the Business
The same professors who teach in IIMB's flagship MBA teach in this programme - real IIM Bangalore faculty, bringing the same academic rigour to every session.
A Certificate That Opens Doors
Earn a certificate from IIMBx - the digital learning foundation of IIM Bangalore - and join a network of IIMB alumni that spans every industry, every boardroom.

Why This Programme?
Built for the Career Inflection Point
You're good at your job. But the next role isn't about being better at the same thing - it's about thinking bigger, broader, and across functions. This programme is built for professionals ready to make that leap.
Breadth That Actually Sticks
10 courses. Finance, strategy, operations, people, marketing - taught not as theory but as decisions you'll face. By the time you finish, you'll speak every function's language.
A Credential That Gets Noticed
An IIM Bangalore certificate signals more than completion - it signals that you were selected, you stayed the course, and you can operate at a higher standard. That matters to every hiring manager who sees it.

This programme is designed for early-career professionals ready to think beyond their function and take on broader business responsibilities.
Curriculum
Influencing Through Effective Communication
Course 1
Topics covered
Communicating across levels: managing up, down, and sideways
Persuasion Frameworks
Stakeholder Mapping
Building Executive Presence
Industry Expert Sessions
Using AI to Tailor Updates for Managers, Peers and Teams
Storytelling for Hybrid Indian Teams
Statistics for Business
Course 2
Topics covered
Introduction to Statistics - spreadsheet tutorial, sources of data
Descriptive Statistics - data preparation, summary statistics
Summarising Variables - variables and scales, summarising techniques
Visualisation Techniques - histograms, correlation, retail demonstration
Numerical Data - skewness, kurtosis, boxplots
Probability - framework, joint and marginal, conditional probability
Bayes Theorem - Bayes rule, decision trees
Industry Expert Sessions
AI Copilots for Business Data Analysis
Dashboards That Make Managers Act: How to Kill Vanity Metrics
People, Work & Organisations
Course 3
Topics covered
Workplace Dynamics and Team Management
Talent Pipelines, and Building Inclusive Teams
Interpersonal Effectiveness
People Management for Entrepreneurs
Human Resource Management
Industry Expert Sessions
Reading Team Signals: Using AI and Pulse Data Without Becoming a Surveillance Manager
Your First 90 Days as a Manager: Feedback, Boundaries and Team Belonging
Financial Acumen
Course 4
Topics covered
Mechanics of Financial Accounting - fundamental terms, recording transactions, financial statements
Reading Financial Statements - balance sheet, income statement, cash flow statement
Financial Statement Analysis - ratio analysis, assessing financial health, benchmarking
Financial Statement Analysis - ratio analysis, assessing financial health, benchmarking
Cost Analysis for Decision Making - break-even analysis, pricing decisions, make or buy
Budgeting and Variance Analysis - master budget preparation, variance analysis framework
Financial Markets - financial system, capital markets, financial instruments
Capital Budgeting - time value of money, NPV, IRR, project cash flows
Working Capital Management - inventory, receivables, cash management
Industry Expert Sessions
Budget What-Ifs with AI: How Managers Simulate Cost, Revenue and Margin Decisions
How to Build a Budget Case Your CFO Will Not Reject
Organisational Design: Creating Competitive Advantage
Course 5
Topics covered
Strategy and Structure - the link between organisational design and competitive advantage
Control Systems - types of control, understanding and applying control systems
Outsourcing and Boundaries - why organisations outsource, different manufacturing modes
Organisational Design Assessment - comparing design alternatives (Acme and Omega case)
Functional and Divisional Structures - decoding functional, divisional, and hybrid structures
Matrix and Multinational Structures - matrix structure in practice, multinational enterprise desig
Industry Expert Sessions
The New Middle Manager: What AI Can Never Replace About You
Why Some Teams Move Fast and Others Get Stuck: Org Design Lessons from Indian Companies
Operations Excellence
Course 6
Topics covered
Understanding Operations - introduction, alternative configurations, performance measures
Analysing Capacity - the notion of capacity, process design, de bottlenecking
Supply Chain Management - components, appropriate supply chain design, inventory planning
Productivity Improvement - productivity paradox, lean management, tools and techniques
Assuring Quality - Six Sigma, TQM philosophy, statistical process control, service quality
Industry Expert Sessions
The Stockout War Room: How AI Helps Quick Commerce Predict Demand Before It Breaks
Inside a 10-Minute Delivery Machine: How Quick Commerce Dark Stores Actually Work
Digital Product Management
Course 7
Topics covered
Understand the end-to-end role of a digital product manager
Identify user problems and convert them into product opportunities
Build a product strategy aligned with users, market needs, and business goals
Design and test MVPs using startup and experimentation principles
Use product metrics and user feedback to improve product performance
Work with design, technology, and business teams to plan, build, launch, and improve digital products
Industry Expert Sessions
Prototype Before You Pitch: Using AI to Turn a Business Idea into a Clickable Demo
When Your AI Tool Gets It Wrong: How Non-Technical Managers Set the Rules
Winning & Retaining Customers
Course 8
Topics covered
Introduction to CRM - what is CRM, criticality of relationships, why businesses adopt CRM
Building Customer Relationships - IDIC framework, ladder of loyalty, customer bonds
Economies of CRM - customer share vs market share, lifetime value, customer equity
CRM Applications - CRM in services, applications across industries
CRM in Business Markets - importance of CRM in B2B, industry case studies
CRM Implementation - technology for CRM, operational issues in implementation
Industry Expert Sessions
AI Retention Playbooks: How Indian Brands Personalise Without Burning Discounts
WhatsApp as Your CRM: How Indian Brands Sell, Retain and Recover Customers
Entrepreneurial Mindset & Methods
Course 9
Topics covered
Dealing with Uncertainty
Opportunity Evaluation
The Lean Toolkit
Meesho Case Study
Rent the Runway Case Study
Equity & Team Dynamics
Mobilising Resources: Venture Capital
Mobilising Resources: Bootstrapping
Industry Expert Sessions
The 48-Hour AI Validation Sprint: Test a Business Idea Before You Build It
How to Build a Startup Inside a Big Indian Company
Strategic Management
Course 10
Topics covered
Value creation, value appropriation, and the strategic management proc
External and Internal analysis frameworks such as PESTEL, Porter's Five Forces, VRIO, and SWOT to real-world contexts
Analyse a firm's strategic position, identify sources of competitive advantage, and compare generic strategies
Corporate Strategy- The Fundamentals
Strategy Implementation
Industry Expert Sessions
AI War Games: How Managers Stress-Test Strategy Before the Market Does
India 2030: Five Sectors Where Today's Manager Becomes Tomorrow's Leader

1
Immersion 1 Highlights (Month 6)
Live faculty sessions for Courses 1–5 - your professors, in person, on campus
Campus tour - walk the IIM Bangalore campus you've been learning from
Meet your cohort face-to-face for the first time - the relationships that outlast the programme start here
2
Immersion 2 Highlights (Month 11)
Live faculty sessions for Courses 6–10 - close out the academic journey with your professors
Capstone presentations - present your group project to an IIM Bangalore faculty jury
Valedictory ceremony - formally graduate with your cohort
Certificate distribution - receive your certificate in person, on campus

Eligibility & Application Process
Eligibility
Graduates in any discipline (overall 50% marks) with 1-5 years of experience.
Key Highlights
Talk to our experts. We are available 7 days a week, 10 AM to 7 PM
Indian Nationals
Foreign Nationals
The above statistics depend on various factors and individual results may vary. Past performance is no guarantee of future results.
The student assumes full responsibility for all expenses associated with visas, travel, & related costs. upGrad does not .