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Free Certificate

Introduction to Design Thinking

Master the fundamentals of human-centered innovation with this free design thinking course—learn to solve problems creatively, build user-first solutions, and drive business impact across industries.

13 hours of learning

Project Management

Digital Banking

Data Visualization

For enquiries call:
18002102020
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Key Highlights Of This Design Thinking Course

What You Will Learn

The Design Thinking Process

This module takes a deep dive into the five-stage design thinking framework—Empathise, Define, Ideate, Prototype, and Test. You'll explore each stage through actionable methods and structured tools, learning how to identify user pain points, frame the right problem, generate multiple ideas, and translate them into tangible solutions. 

Topics Covered

  • Empathise
    Learn techniques such as user interviews, observation, and journey mapping to deeply understand your audience’s needs, pain points, and behaviors.

  • Define
    Translate insights into clearly articulated problem statements. This step ensures your team addresses the right challenge with a focused and user-informed approach.

  • Ideate
    Engage in divergent and convergent thinking to generate creative ideas. You'll practice techniques like brainstorming, SCAMPER, and mind mapping to foster innovation.

  • Prototype
    Learn to build low-fidelity representations of your ideas. Whether it’s a sketch, storyboard, or digital wireframe, this step allows for quick experimentation and feedback.


  • Test
    Validate your prototypes with real users. You'll gather insights, identify gaps, and refine your solution through user feedback and iterative improvements.

What Are the Benefits of This Course?

Explore how this free design thinking course empowers you with practical, innovation-driven knowledge in a flexible and accessible format. Here's what makes it valuable:

100% Free Course – Gain full access to expert-led content and practical frameworks without any cost or hidden charges.

Self-Paced Learning – Learn at your convenience with complete flexibility, allowing you to pause, resume, or revisit lessons as needed.

Certificate of Completion – Earn a verifiable certificate that demonstrates your understanding of design thinking fundamentals and adds weight to your resume or portfolio.

Lifetime Access to Course Material – Continue learning and revisiting critical concepts anytime—perfect for applying techniques to future projects.

Beginner-Friendly Content with Industry Relevance – No prior design background required; this course simplifies complex ideas and makes them actionable across multiple industries and roles.

upGrad Learner Support

Talk to our experts. We are available 7 days a week, 9 AM to 12 AM (midnight)

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Indian Nationals

1800 210 2020

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Foreign Nationals

+918068792934