Question 1

What is the scope of the MSc International Logistics and Supply Chain Management program?

Accepted Answer

The MSc International Logistics and Supply Chain Management is an engaging yet rigorous course split into 2 parts - 7.5 months online course (with Golden Gate University) and 15-months on-campus program (International School of Management, Germany) designed for students to develop practical knowledge and skills, establish a professional network, and accelerate entry into the field of logistics, operations research, transportation, value chains, sustainability and smart mobility. The student as part of this program will receive dual credentials - Professional Certificate in Global Business Management from GGU and a Masters degree in International Logistics and Supply Chain Management from International School of Management.

Question 2

What should I expect from an MSc International Logistics and Supply Chain Management?

Accepted Answer

The MSc International Logistics and Supply Chain Management program equips students with the skills needed to meet the high demand in the field of Logistics and Supply Chain Management. The curriculum focuses on essential areas such as International Operations Management, Business Analytics, Leadership, and provides hands-on experience through real-world projects. With diverse programming options, students can tailor their studies to align with their interests and career goals. Additionally, the program facilitates the development of a strong professional network, allowing students to connect with industry leaders. Graduates of the program can pursue rewarding careers as Supply Chain Manager, Logistics Manager, Procurement Manager, Operations Manager, Customs and Compliance Specialist. Upon program completion, students also have the opportunity to apply for PSW in Germany, and receive support from International School of Management Career Services to kickstart their careers in Germany.

Question 3

Which topics are going to be covered as part of the online coursework?

Accepted Answer

The program will be delivered on a new technology platform to create a superior learning experience for participants who want to be on the cutting edge of the management. With this program, Golden Gate University, U.S.A. & International School of Management, Germany together seek to develop the next generation of leaders. The topics that are going to be covered are Fundamentals of Business, Management and Leadership, Marketing Management, Foundations of Business Analytics, Corporate Finance and much more.

Question 4

What type of learning experience should I expect from the online coursework?

Accepted Answer

The online learning experience will be a mix of interactive lectures from industry leaders as well as world-renowned faculty. Additionally, the program comprises live lectures dedicated to solving your academic queries and reinforcing learning. The on-campus learning experience will offer students the opportunity to engage directly with faculty.

Question 5

Is any certification granted at the end of the program?

Accepted Answer

Post successful completion of the online program, Professional Certificate Management in Global Business Management would be awarded from GGU and on completion of the on-campus degree program, a Master's degree in MSc International Logistics and Supply Chain Management shall be conferred upon by International School of Management, Germany.

Question 6

Can I sign up only for a few specific modules if I am interested in it?

Accepted Answer

No, the program is designed to be completed in its entirety, and cannot be taken as standalone modules.

Question 7

Why should you pursue an MSc International Logistics and Supply Chain Management from International School of Management, Germany?

Accepted Answer

Below are compelling reasons why students should study MSc in International Logistics and Supply Chain Management:

The MSc in International Logistics and Supply Chain Management program is taught entirely in English, promoting global accessibility and preparing students for international careers.
ISM holds accreditation from the German Accreditation Council, ensuring high-quality education.
The degree program offers top-notch teaching and holds unlimited state accreditation from the Foundation for International Business Administration Accreditation (FIBAA) since 2022, signifying its excellence and compliance with established standards.
ISM boasts a diverse student body representing 84 nationalities, with 30% being international students.
An impressive group of 56 international and guest lecturers from the business world brings a wealth of practical knowledge and expertise.
Students will have the opportunity to complete a semester abroad at one of about 20 partner universities.
In addition to an ISM Master's degree in logistics and supply chain, students can also obtain a second Master's degree from one of 20 partner universities.
The Supply Chain Management program is offered at Frankfurt/Main and Hamburg campuses in prime European logistics hubs with strong infrastructure and many logistics companies.

Question 8

Can international students work to pay for their educational expenses?

Accepted Answer

As a student, you have the opportunity to engage in part-time employment while pursuing your studies. The duration allowed under immigration regulations is 120 full days or 240 half days annually. In Germany, the average hourly wage is approximately 10 Euros.

Question 9

Will I be supported for TOEFL/IELTS/PTE or other English language exams during this program?

Accepted Answer

Yes, upGrad will help you prepare for the English proficiency test to establish your current English proficiency to be eligible for the Master's program in Germany.

Question 10

When will I go to the International School of Management, Germany?

Accepted Answer

International School of Management offers only one intake for students coming through the accelerator route. The intake of the year will be the October(Fall) intake. Though the application process for International School of Management will start during the GGU online program, you will be able to go to International School of Management in the nearest intake which is at least 3 months away from completion of your GGU program.

Question 11

When will I get an Offer Letter from the International School of Management?

Accepted Answer

upGrad will apply for you to the International School of Management once all the documents are provided by you (as given in the offer letter issued to you by upGrad). Apart from the documents mentioned in the offer letter of the International School of Management you will have to give proof of English proficiency for application of admission in International School of Management. upGrad will support you to get your English proficiency scores within 3 months of the start of the batch to accelerate this process.

Question 12

How can I determine if this program aligns with my goals and aspirations?

Accepted Answer

Strong academic background is desirable, providing an advantage in the Master in Logistics and Supply Chain Management program.
The program caters to individuals aspiring for diverse career opportunities such as Supply Chain Manager, Compliance Specialist, Logistics analyst, Subcontract planner, Central planning associate, Logistics engineer, Warehouse Manager.
Through a hands-on learning approach, the Master in Logistics and Supply Chain Management program empowers learners to develop their unique leadership style, drive innovation, lead change, and achieve remarkable results within organizations.

Question 13

Is there any minimum educational qualification required to take this program?

Accepted Answer

To be eligible for the program, the following criteria need to be fulfilled:
For GGU

BBA /BMS /BCom /BTech /BEngg with minimum 50% and above marks are acceptable.
General BA/ General B.Sc. degrees (without specialization) are not acceptable
Bachelor’s degree awarding university/institute should be H+. To check H+ please visit (https://anabin.kmk.org/no_cache/filter/institutionen.html)

For International School of Management

The applicant must successfully complete a Professional Certificate in Global Business Management from GGU with an aggregate of minimum 3.0 or above GPA with a minimum passing grade of C- in each course.
Students with less than 3 GPA marks will have to pass the ISM admission test*
TOEFL (iBT) is 80 or above or IELTS 6 and also required Medium of Instruction English (not older than 5 years) till the time student reached on-campus

Note*:

Test comprises a Case Study and an Interview.
Applicants need a Bachelor's degree with a minimum of 60 ECTS points in business sciences or 30 ECTS points in specified fields like logistics, transportation, computer science, math, stats, or engineering.

Question 14

Is work experience required for this course?

Accepted Answer

A relevant professional work experience is recommended but not mandatory.

Question 15

What are the documents needed for the application?

Accepted Answer

Scanned copy of Marksheet and Under Graduation degree
Scanned copy of Passport
Scanned copy of Graduation Transcript
Scanned copy of passport size photographs
Updated Resume
Letter of Motivation/SOP
External proof of knowledge of foreign languages
English Language Proficiency Scorecard
Medium of Instruction is mandatory

Question 16

What is the application process for the program and what are the timelines?

Accepted Answer

You can start the application process by submitting the application. Applications have already started for the next cohort.

Question 17

What is the selection process for this program?

Accepted Answer

There are 3 simple steps in the Admission Process which is detailed below:
STEP 1 - Application and Document Submission - Apply on upGrad.com and submit your documents.
STEP 2 - Shortlisting basis overall performance - Our admissions committee will review your profile. Upon qualifying, an offer letter will be sent to you.
STEP 3 - Enrollment for Access to Prep Content - Make a quick block payment of INR 25,000 to reserve your seat and receive immediate access to the prep content and begin your upGrad journey. Complete balance payment with assistance from our loan partners where required.

Question 18

Will upGrad help me in writing Academic and Visa SOP?

Accepted Answer

Yes, upGrad will help with your Academic and Visa SOP and will also organize training on how to write a good SOP.

Question 19

How much are living expenses for a year in Germany?

Accepted Answer

Living expenses in Germany for international students are approximately EUR 11,904 per annum. The same needs to be reflected in your bank account.

Question 20

What is the time commitment expected for the program?

Accepted Answer

At least 12-15 hours per week of time commitment is expected to be able to graduate from the online program. The on-campus program in Germany is full time and will have an appropriate workload.

Question 21

How will my doubts/questions be addressed in an online Program?

Accepted Answer

Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer your queries within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 22

No cost CC EMI FAQ's

Accepted Answer

0% EMI with Third Party Credit Facilitators /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC)

2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for the EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the student, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

Question 23

Is there any deferral or refund policy for this program?

Accepted Answer

Refund Policy:
1. Students must pay an applicable Caution Amount for the enrollment to the Program. This Caution Amount will be adjustable against the total Program fee payable by the student.
2. Once the student has made a partial or full payment of Program fee, such student can claim a refund for this amount at any time before the cohort commencement date by raising a refund request through ‘My applications’ page on our website (www.upgrad.com), stating the specific reason for the refund. The refund shall be subject to a deduction of INR. 20,000/- towards processing fee. If less than INR. 20,000/- have been paid in total, students shall not be eligible for any refund in such a case.
3. Students shall not be eligible for a refund (under any circumstances) if the refund request is raised postprogram/Batch Start Date. In such a case, the student will continue to pay the EMI of his loan (if applicable), as the loan cannot be canceled. This is also applicable to students who could not complete their payment and could not get enrolled in their opted cohort. However, the student can request a PreProgram deferral as per the policy defined below for the same.
4. Studentshall not be eligible for refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.
5. In case of a valid refund request post obtaining the loan from a third party credit facility provider, we would like to clarify that the responsibility of canceling the loan will lie with the student as upGrad is not privy to such arrangements between the student and the third party credit facility provider.
6. If students do not provide documents as per the timeline mentioned in the offer letter, they will be deferred to the next batch but they will not be eligible for any refunds.

Deferral Policy: (Pre- Program Commencement)
1. If a Learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, Learner will have an option to defer to another batch.
2. However, the learner will be required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the Learner will be assumed to be continuing in the same cohort.
3. A Learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Learner enrolled for.
4. The Learner has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the Learner asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
5. The fee applicable to the deferred Learner will be as per prevailing Total Program Fee for the batch Learner as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
1. If a learner is facing severe issues in dedicating time to the course, Learner will have an option to defer to another batch.A Learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Learner enrolled for.
2. The Learner will be required to pay a deferral fee of 5% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
3. The deferral request will be approved once the deferral fee is paid.
4. Till this condition is complied, the Learner will be assumed to be continuing in the same cohort.
5. The Learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the learner will continue as part of the current cohort.
6. If the Learner completes the deferral payment, the Learner’s login will be disabled, The Learner will leave the deferred cohort and the Learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort.
7. The deferral can only be requested during the batch for which the Learner has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad. Case Deferral fee Before Program Commencement 50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid Post Program Commencement (0-7 days after program start date) 5% of the program fee (including taxes) to be paid within 7 days as deferral fee Post Program Commencement (8 days after program start date) Will have to continue as a part of the current cohort.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid
Post Program Commencement (0-7 days after program start date)	5% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort

MSc International Logistics and Supply Chain Management

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