Q: Why should you pursue a MA International Hospitality Management (120 ECTS) from the SRH University of Applied Sciences?

Industry-Relevant Curriculum – Covers essential topics such as revenue management, hospitality real estate, and leadership in multicultural environments. Practical Learning Approach – Gain hands-on experience through internships, case studies, field trips, and a global study semester. International Exposure – Network with professionals worldwide and study alongside students from over 100 countries. Expert Faculty & Industry Connections – Learn from experienced industry leaders and benefit from SRH’s strong ties with the global hospitality network. Personalized Career Support – Dedicated career services, professional mentoring, and access to over 114 partner universities for exchange programs.

Question 1

What is the scope of the MA International Hospitality Management (120 ECTS) program?

Accepted Answer

The MA International Hospitality Management (120 ECTS) is an engaging and rigorous MAIHM Program available in a hybrid format - divided into two components - 6 months online and 18 months on-campus (with SRH University of Applied Sciences, Germany) designed for students to develop practical knowledge and skills, establish a professional network, and accelerate entry into the field of Hotel Management, General Management, Revenue Management, Hospitality Consulting and many more.

Question 2

What should I expect from a MA International Hospitality Management (120 ECTS)?

Accepted Answer

SRH’s MA in International Hospitality Management equips learners with the expertise to excel in this dynamic industry. The program covers key areas such as hospitality, real estate, asset management, revenue management, and strategic hotel distribution, ensuring a strong foundation in both operational and financial decision-making.

Question 3

Which topics are going to be covered as part of the online coursework?

Accepted Answer

The programme will be delivered on a new technology platform to create a superior learning experience for participants who want to be on the cutting edge of the management. The topics that are going to be covered are Strategic Management, Marketing Management,Economics of Globalization and many more.

Question 4

What type of learning experience should I expect from the online coursework?

Accepted Answer

The online learning experience will be a mix of interactive lectures from industry leaders and acclaimed faculty. Additionally, the program comprises live lectures dedicated to solving your academic queries and reinforcing learning. The on-campus learning experience will offer students the opportunity to engage directly with faculty and gain access to state-of-the-art laboratories and research facilities.

Question 5

Is any certification granted at the end of the program?

Accepted Answer

Post successful completion of the program, a Master's in International Hospitality Management Degree shall be conferred by SRH University of Applied Sciences.

Question 6

Can I sign up only for a few specific modules if I am interested in it?

Accepted Answer

No, the program is designed to be completed in its entirety, and cannot be pursued as standalone modules.

Question 7

Why should you pursue a MA International Hospitality Management (120 ECTS) from the SRH University of Applied Sciences?

Accepted Answer

Industry-Relevant Curriculum – Covers essential topics such as revenue management, hospitality real estate, and leadership in multicultural environments.
Practical Learning Approach – Gain hands-on experience through internships, case studies, field trips, and a global study semester.
International Exposure – Network with professionals worldwide and study alongside students from over 100 countries.
Expert Faculty & Industry Connections – Learn from experienced industry leaders and benefit from SRH’s strong ties with the global hospitality network.
Personalized Career Support – Dedicated career services, professional mentoring, and access to over 114 partner universities for exchange programs.

Question 8

What are the part-time working rules in Germany?

Accepted Answer

As a student, you can work part time during both the courses. The students can work a maximum of 20 hours during academics and 40 hours during study break.The time permitted in accordance with the immigration norms is 120 full days or 240 half days in a year. Typical wage in Germany is around 10 Euros per hour.

Question 9

Will I be supported for TOEFL/IELTS/PTE or other English language exams during this program?

Accepted Answer

Yes, upGrad will help you prepare for the English proficiency test to establish your current English proficiency to be eligible for the Master's program in Germany.

Question 10

When will I go to the SRH University of Applied Sciences, Germany?

Accepted Answer

The SRH University of Applied Sciences, Germany will have 2 intakes for students coming through this accelerator pathway. The intakes will be in April and October. Though the application process for the SRH University of Applied Sciences, Germany will start during the SRH University of Applied Sciences online program, you will be able to go to the SRH University of Applied Sciences, Germany in the nearest intake available subject to the learner meeting the eligibility criteria set by the University for transfer to on-campus experience.

Question 11

Can students enrolling in the May 31, 2025 batch apply for the October 2025 intake?

Accepted Answer

Yes, students who enroll in the May 31, 2025 batch are eligible for the October 2025 intake, provided they complete their APS certification by July 2025.

Question 12

When will I get an Offer Letter from the SRH University of Applied Sciences ?

Accepted Answer

upGrad will apply for a conditional offer letter at the SRH University of Applied Sciences, Germany once all the required documents are provided by you (as given in the offer letter issued to you by upGrad).Apart from the documents mentioned in the offer letter from SRH University of Applied Sciences, Germany, you will have to have the proof of English proficiency for making an application to SRH University of Applied Sciences, Germany. Once you submit the APS certificate and English Language Proficiency scorecard, you will get an unconditional offer letter from the SRH University of Applied Sciences.

Question 13

How long are the online classes for?

Accepted Answer

There are a total of 4 courses that will be taught by upGrad. The duration of each course is 4 weeks. In total, the student would have to complete 16 weeks of live lectures after which they can start preparing or transitioning into their on-campus journey. The course- Seminar would entail 5 weeks of live lectures to be taught by the university itself.

Question 14

How do I know if the program is right for me?

Accepted Answer

This program is right for:

Those with a strong academic foundation, offering a valuable edge in the MA International Hospitality Management (120 ECTS) program.
Individuals aspiring to excel in roles such as Hotel Manager, General Manager, Revenue Manager, Hospitality Consultant and many more.
This master’s program prepares learners for high-level management roles in luxury hotels, international resorts, event planning, and hospitality consulting, making them highly competitive in the global job market.

Question 15

Is there any minimum educational qualification required to take this program?

Accepted Answer

For SRH University of Applied Sciences (Online):

Applicants must hold a 4 year or 3 year Bachelors Degree (Except B.SC/B.A General) in any discipline with a minimum of 60% marks or a German GPA of 3.0 and below in their Bachelors Degree.
The awarding university should have an H+ status on Anabin. To check H+ please visit (https://anabin.kmk.org/no_cache/filter/institutionen.html)
Medium of Instruction should be English as certified by bachelors graduation institution (MOI letter is required for admission purposes)

For SRH University of Applied Sciences, Germany (On-campus):

The student must successfully complete the MA International Hospitality Management Semester 1 from the SRH University of Applied Sciences with an aggregate of minimum 50% or above and 50% in each individual course.
English Proficiency Requirements are IELTS Academic>= 6.5 overall with no sectional score lower than 6 or TOEFL iBT >= 87 or TOEIC Listening/Reading >=785, Speaking 160, Writing 150 or Duolingo >=110 or Cambridge CAE or CPE (grade A, B, or C) or PTE >= 59.

Question 16

Is work experience required for this course?

Accepted Answer

A relevant professional work experience is recommended but not required.

Question 17

What is the list of documents that are required to make an application to the SRH University of Applied Sciences, Germany for a final offer letter?

Accepted Answer

The list of documents that are required to make an application to the SRH University of Applied Sciences for a final offer letter are:

Marksheets from 10th and 12th (Optional)
Graduation Degree and Semester wise marksheet
Graduation Transcripts
Passport
Statement of Purpose/Cover letter
Resume
Photograph
Medium of Instruction Letter (MOI)
Proof of English Proficiency scorecard
APS Certificate

Question 18

What is the selection process for this program?

Accepted Answer

There are 3 simple steps in the Admission Process which is detailed below:
STEP 1 - Application and Document Submission - Apply on upGrad.com and submit your documents.
STEP 2 - Shortlisting basis overall performance - Our admissions committee will review your profile. Upon qualifying, an offer letter will be sent to you.
STEP 3 - Enrollment for Access to Prep Content - Make a quick block payment of INR 25,000 to reserve your seat and receive immediate access to the prep content and begin your upGrad journey. Complete balance payment with assistance from our loan partners where required.

Question 19

Will upGrad help me in writing Academic and Visa SOP?

Accepted Answer

UpGrad will help with your Academic and Visa SOP and organize training on how to write a good SOP.

Question 20

How much are living expenses for a year in Germany?

Accepted Answer

Living expenses in Germany for international students are approximately 17,856 Euros.

Question 21

What is the time commitment expected for the program?

Accepted Answer

Up to 12-15 Hours/Week of time commitment is expected to be able to graduate from the Program.

Question 22

How will my doubts/questions be addressed in an online program?

Accepted Answer

Our Student Support is available. You can write to us via studentsupport@upgrad.com Or for urgent queries, use the "Talk to Us" option on the Learn platform.Additionally, an upGrad buddy will enhance the learners’ experience by engaging with them to ensure they are on track with upcoming deadlines, and submissions. They will offer guidance, and resolve their non-academic queries.Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer them within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 23

No cost CC EMI FAQ's

Accepted Answer

0% EMI with 3rd Party Loan Facilitators /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC)
2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for the EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

Question 24

Is there any deferral or refund policy for this program?

Accepted Answer

Refund Policy:
1. Students must pay an applicable Caution Amount for the enrollment to the Program. This Caution Amount will be adjustable against the total Program fee payable by the student.
2. Once the student has made a partial or full payment of Program fee, such student can claim a refund for this amount at any time before the cohort commencement date by raising a refund request through ‘My applications’ page on our website (www.upgrad.com), stating the specific reason for the refund. The refund shall be subject to a deduction of INR. 20,000/- towards processing fee. If less than INR. 20,000/- have been paid in total, students shall not be eligible for any refund in such a case.
3. Students shall not be eligible for a refund (under any circumstances) if the refund request is raised post-program/Batch Start Date. In such a case, the student will continue to pay the EMI of his loan (if applicable) as the loan cannot be canceled. This is also applicable to students who could not complete their payment and could not get enrolled in their opted cohort. However, the student can request a pre-program deferral as per the policy defined below for the same.
4. Student shall not be eligible for refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.
5. In case of a valid refund request post obtaining the loan from a third party loan facility provider, we would like to clarify that the responsibility of canceling the loan will lie with the student as upGrad is not privy to such arrangements between the student and the third party loan facility provider.
6. If students do not provide documents as per the timeline mentioned in the offer letter, they will be deferred to the next batch and they will not be eligible for any refund.

Deferral Policy: (Pre- Program Commencement)
1. If a learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, learner will have an option to defer to another batch.
2. However, the learner is required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the learner will be assumed to be continuing in the same cohort.
3. A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Learner enrolled for.
4. The learner has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the learner asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
5. The fee applicable to the deferred learner will be as per prevailing Total Program Fee for the batch learner as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
1. If a learner is facing severe issues in dedicating time to the course, learner will have an option to defer to another batch.A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Learner enrolled for.
2. The learner will be required to pay a deferral fee of 5% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
3. The deferral request will be approved once the deferral fee is paid.
4. Till this condition is complied, the learner will be assumed to be continuing in the same cohort.
5. The learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the learner will continue as part of the current cohort.
6. If the learner completes the deferral payment, the learner’s login will be disabled. The learner will leave the deferred cohort and the learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort.
7. The deferral can only be requested during the batch for which the Learner has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid
Post Program Commencement (0-7 days after program start date)	5% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort

Question 25

Disclaimer

Accepted Answer

Tuition fees are subject to change by the university at any time during the course. upGrad has no control over such revisions. Learners are responsible for monitoring communications from the university regarding any fee modifications.
Temporary or part-time work permit regulations are subject to change without prior notice.

MA International Hospitality Management 120 ECTS

Introduction to MAIHM from SRH-UAS

Highlights Of MAIHM Course from SRH

Key Highlights

Top Subjects You Will Learn

Job Opportunities

Minimum Eligibility

upGrad Learner Support

Disclaimer