Question 1

Course Curriculum

Accepted Answer

1. What is the scope of the Master of Business Administration 90 ECTS program?

The Master of Business Administration 90 ECTS is an engaging and rigorous MBA Program available in a hybrid format - divided into two components - 6 months online and 12 months on-campus (with SRH University of Applied Sciences, Germany). This program is designed for students to develop practical knowledge and skills, establish a professional network, and accelerate entry into the field of Healthcare Management or Marketing, HR Management or General Management & Leadership among others.

2. What should I expect from a Master of Business Administration 90 ECTS?

The Master of Business Administration 90 ECTS at SRH is dedicated to practical learning where students engage in real-world projects, industry collaborations, and in-depth research to develop innovative solutions for current business challenges. The program also fosters entrepreneurial thinking and transformation management, ensuring graduates are prepared to lead organizations through change. Whether you are aiming for a role as an International Marketing Manager, Analytics Manager, Finance Manager, or Management Consultant, this degree provides the expertise and strategic mindset to excel in high-impact careers.

3. Which topics are going to be covered as part of the online coursework?

The program will be delivered on a new technology platform to create a superior learning experience for participants who want to be on the cutting edge of management. The topics that are going to be covered are Strategic Management, Organisational Behaviour, Fundamentals of Management and Economics, Corporate Social Responsibility and Business Ethics and many more.

4. What type of learning experience should I expect from the online coursework?

The online learning experience will be a mix of interactive lectures from industry leaders and acclaimed faculty. Additionally, the program comprises live lectures dedicated to solving your academic queries and reinforcing learning. The on-campus learning experience will offer students the opportunity to engage directly with faculty and gain access to state-of-the-art laboratories and research facilities.

5. Is any certification granted at the end of the program?

Post successful completion of the program, a Master of Business Administration Degree shall be conferred upon by SRH University of Applied Sciences.

6. Can I sign up only for a few specific modules if I am interested in it?

No, the program is designed to be completed in its entirety and cannot be pursued as standalone modules.

Question 2

About the SRH University of Applied Sciences

Accepted Answer

1. Why should you pursue a Master of Business Administration 90 ECTS from the SRH University of Applied Sciences?

Top-Tier Academic Excellence – SRH is among Germany’s most prestigious private universities, FIBAA, and the German Accreditation Council, ensuring globally recognized degrees.
Innovative CORE Learning Model – Experience a competence-based MBA Program, hands-on, project-based study approach that enhances problem-solving, leadership, and decision-making skills in real-world business scenarios.
Future-Ready Specializations – Choose from cutting-edge MBA tracks, including Healthcare Management, International HR, Marketing Intelligence, General Management, and Sustainable Innovation & Entrepreneurship.
Powerful Industry Connections – Gain access to 3,500+ corporate partners, real-world internships, and networking opportunities with top global companies.
Global Career Acceleration – With 97% of SRH graduates securing jobs within a year and career support from a dedicated placement team, learners step into leadership roles with confidence.

2. What are the part-time working rules in Germany?

As per current immigration norms, students may work part-time for a maximum of 120 full days or 240 half days annually. upGrad does not guarantee the availability of part-time work, and visa norms are subject to change at the discretion of the German authorities.

3. Will I be supported for TOEFL/IELTS/PTE or other English language exams during this program?

Yes, upGrad will help you prepare for the English proficiency test to establish your current English proficiency to be eligible for the Master's program in Germany.

4. When will I go to the SRH University of Applied Sciences, Germany?

The SRH University of Applied Sciences, Germany will have 2 intakes for students coming through this accelerator pathway. The intakes will be in April and October. Though the application process for the SRH University of Applied Sciences, Germany will start during the online program, you will be able to go to the SRH University of Applied Sciences, Germany in the nearest intake available. Subject to learner meeting eligibility criteria set by university for transfer to on-campus experience.

5. When will I get an Offer Letter from the SRH University of Applied Sciences?

upGrad will apply for a conditional offer letter at the SRH University of Applied Sciences, Germany once all the required documents are provided by you (as given in the offer letter issued to you by upGrad). Apart from the documents mentioned in the offer letter from SRH University of Applied Sciences, Germany, you will have to submit the proof of English proficiency for making an application to SRH University of Applied Sciences, Germany. upGrad will support you to get your English proficiency scores within 3 months of the start of the batch to accelerate this process. Once you submit the APS certificate and English Language Proficiency scorecard you will get an unconditional offer letter from the SRH University of Applied Sciences.

6. How long are the online classes for?

There is a total of 4 courses that will be taught by upGrad. The duration of each course is 4 weeks. In total, the student would have to complete 16 weeks of live lectures after which they can start preparing or transitioning into their on-campus journey. The course- Seminar would entail 5 weeks of live lectures to be taught by the university itself.

7. Is there any enrollment fee that learners must pay to SRH to receive the final Letter of Acceptance?

Yes, an Enrollment fee of EUR 1000 must be paid by the learner to SRH in order to receive the final Letter of Acceptance from the university.

Question 3

Selection Criteria

Accepted Answer

1. How do I know if the program is right for me?

This program is right for:

Those with a strong academic foundation, offering a valuable edge in the Master of Business Administration (90 ECTS) program.
Individuals aspiring to excel in roles such as International Marketing Manager, Analytics Manager, Finance Manager, Project Manager, Senior Financial Analyst.
The Master of Business Administration (90 ECTS) program fosters hands-on learning, enabling participants to cultivate their distinctive leadership approach, spearhead innovation, steer organizational change, and attain exceptional outcomes.

2. Is there any minimum educational qualification required to take this program?

For SRH University of Applied Sciences (Online):

Applicants must hold a 4 year or 3 year Bachelors Degree (except B.A/B.Sc. General) in any discipline with a minimum of 60% marks or a German GPA of 3.0 and below in their Bachelors Degree.
The awarding university should have an H+ status on Anabin. To check H+ please visit (https://anabin.kmk.org/no_cache/filter/institutionen.html).
2 years of Full Time Work Experience after graduation.
Medium of Instruction should be English as certified by bachelors graduation institution (MOI letter is required for admission purposes).

For SRH University of Applied Sciences, Germany (On-campus):

The student must successfully complete the MBA Semester 1 from the SRH University of Applied Sciences with an aggregate of minimum 50% or above and 50% in each individual course.
English Proficiency Requirements is IELTS Academic>= 6.5 overall with no sectional score lower than 6.

3. Is work experience required for this course?

2 Years of professional work experience is required.

4. What is the list of documents that are required to make an application to the SRH University of Applied Sciences, Germany for a final offer letter?

The list of documents that are required to make an application to the SRH University of Applied Sciences for a final offer letter are:

Marksheets from 10th and 12th (Optional)
Graduation Degree and Semester-wise marksheets
Graduation Transcripts
Passport
Statement of Purpose/Cover letter
Resume
Photograph
Medium of Instruction Letter (MOI)
Proof of English Proficiency scorecard
Work Experience Letter
APS Certificate

5. What is the selection process for this program?

There are 3 simple steps in the Admission Process which is detailed below:
STEP 1 - Application and Document Submission - Apply on upGrad.com and submit your documents.
STEP 2 - Shortlisting basis overall performance - Our admissions committee will review your profile. Upon qualifying, an offer letter will be sent to you.
STEP 3 - Enrollment for Access to Prep Content - Make a quick block payment of USD. 300 to reserve your seat and receive immediate access to the prep content and begin your upGrad journey. Complete balance payment with assistance from our loan partners where required.

Question 4

Visa

Accepted Answer

1. Will upGrad help me in writing Academic and Visa SOP?

UpGrad will help with your Academic and Visa SOP and organize training on how to write a good SOP.

2. How much are living expenses for a year in Germany?

Living expenses in Germany for international students are approximately 11,904 Euros per annum.

Question 5

Time Commitment

Accepted Answer

1. What is the time commitment expected for the program?

Up to 12-15 Hours/Week of time commitment is expected to be able to graduate from the Program.

2. How will my doubts/questions be addressed in an online program?

Our Student Support is available. You can write to us via studentsupport@upgrad.com Or for urgent queries, use the "Talk to Us" option on the Learn platform.Additionally, an upGrad buddy will enhance the learners’ experience by engaging with them to ensure they are on track with upcoming deadlines, and submissions. They will offer guidance, and resolve their non-academic queries.Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer them within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 6

Refund Policy

Accepted Answer

1. Is there any deferral or refund policy for this program?

Refund Policy:
1. Students must pay an applicable Caution Amount for the enrollment to the Program. This Caution Amount will be adjustable against the total Program fee payable by the student.
2. Once the student has made a partial or full payment of Program fee, such student can claim a refund for this amount at any time before the cohort commencement date by raising a refund request through ‘My applications’ page on our website (www.upgrad.com), stating the specific reason for the refund. The refund shall be subject to a deduction of USD. 225/- towards processing fee. If less than USD. 225/- have been paid in total, students shall not be eligible for any refund in such a case.
3. Students shall not be eligible for a refund (under any circumstances) if the refund request is raised post-program/Batch Start Date. In such a case, the student will continue to pay the EMI of his loan (if applicable) as the loan cannot be canceled. This is also applicable to students who could not complete their payment and could not get enrolled in their opted cohort. However, the student can request a pre-program deferral as per the policy defined below for the same.
4. Student shall not be eligible for refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.
5. In case of a valid refund request post obtaining the loan from a third party loan facility provider, we would like to clarify that the responsibility of canceling the loan will lie with the student as upGrad is not privy to such arrangements between the student and the third party loan facility provider.
6. If students do not provide documents as per the timeline mentioned in the offer letter, they will be deferred to the next batch and they will not be eligible for any refund.

Deferral Policy: (Pre- Program Commencement)
1. If a learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, learner will have an option to defer to another batch.
2. However, the learner is required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the learner will be assumed to be continuing in the same cohort.
3. A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Learner enrolled for.
4. The learner has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the learner asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
5. The fee applicable to the deferred learner will be as per prevailing Total Program Fee for the batch learner as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
1. If a learner is facing severe issues in dedicating time to the course, learner will have an option to defer to another batch.A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Learner enrolled for.
2. The learner will be required to pay a deferral fee of 5% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
3. The deferral request will be approved once the deferral fee is paid.
4. Till this condition is complied, the learner will be assumed to be continuing in the same cohort.
5. The learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the learner will continue as part of the current cohort.
6. If the learner completes the deferral payment, the learner’s login will be disabled. The learner will leave the deferred cohort and the learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort.
7. The deferral can only be requested during the batch for which the learner has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid
Post Program Commencement (0-7 days after program start date)	5% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort

Question 7

Course Curriculum

Accepted Answer

1. What is the scope of the International Master in Strategic Management program?

The International Master in Strategic Management program is a dynamic and rigorous 6-month online course (in collaboration with IIM Udaipur) followed by a 12-month on-campus experience at the POLIMI Graduate School of Management, Italy. Upon completion, learners will earn a Professional Certificate in Business Management from IIM Udaipur and a master's degree from the POLIMI Graduate School of Management. Graduates can pursue career opportunities in areas such as Strategic Management Consultant, Business Strategy Manager, Business Development Manager, Brand Manager, Marketing Manager, and Operations Manager, among others.

2. What should I expect from an International Master in Strategic Management?

The International Master in Strategic Management is designed to equip learners with multidisciplinary skills across strategy, finance, marketing, operations, and accounting. Throughout the programme, learners explore areas such as Banking and Finance, Global Operations Strategy, Entrepreneurship and Family Business, and Consulting. The learning experience combines strategic frameworks with real-world case studies, business simulations, and industry projects, enabling learners to apply their knowledge to real-world business challenges.

3. Which topics are going to be covered as part of the online coursework?

The program covers concepts such as Leadership, People Performance & Communication, Marketing Management & Sales, Business Strategy & Economics, Business Finance, Operations and Supply Chain, Data-Based Decision Making among others.

4. What type of learning experience should I expect from online coursework?

The online learning experience includes a combination of interactive sessions led by industry experts and renowned faculty, along with additional content resources available through the platform to supplement the learning. Additionally, the program comprises live lectures dedicated to solving your academic queries and to reinforce the learning of key concepts throughout the program.

5. Is any certification granted at the end of the program?

Post successful completion of the online program, a Professional Certificate in Business Management would be awarded from IIM Udaipur and on completion of the on-campus degree program, a Master's degree in International Master in Strategic Management shall be conferred upon by POLIMI Graduate School of Management.

6. Can I sign up only for a few specific modules if I am interested in it?

No, the program is designed to be completed in its entirety and cannot be taken as standalone modules.

Question 8

About the POLIMI Graduate School of Management, Italy

Accepted Answer

1. Why should you pursue an International Master in Strategic Management Program from POLIMI Graduate School of Management, Italy?

Build a multidisciplinary foundation spanning strategy, finance, marketing, operations and accounting in a single program.
Choose from four in-demand specialisation tracks: Banking & Finance, Global Operations Strategy, Entrepreneurship & Family Business, and Consulting.
Develop the analytical thinking and innovation skills the World Economic Forum's Future of Jobs Report 2025 identifies as most critical to employers.
Learn "by doing" through real-world business challenges, simulations, and industry projects with corporate leaders.
Network with programme partners PwC, Sky, and BIP.
Prepare for ten distinct career paths, from Strategy Consultant to Venture Capital Analyst.
Based on reported employment outcomes for the 2023 cohorts, over 75% of students received employment opportunities within 6 months of completing the program.
Study at a Triple Crown accredited institution (AACSB, AMBA, EQUIS) — the top 1% of business schools worldwide.
Study in Milan, immersed in one of Europe's most important centres for international business and entrepreneurship.

2. Will I be supported for TOEFL/IELTS/PTE or other English language exams during this program?

upGrad will support you with preparation for English proficiency tests such as TOEFL, IELTS, or other accepted exams. This support will help you assess and improve your current English proficiency and prepare you to meet the English language eligibility requirements for the master's program in Italy.

3. When will I go to the POLIMI Graduate School of Management, Italy?

POLIMI Graduate School of Management, Italy offers only one intake for learners coming through the accelerator route. The intake will be in February. Though the application process for POLIMI Graduate School of Management, Italy will start during the IIM Udaipur online program, you will be able to go to POLIMI Graduate School of Management, Italy in the nearest intake year.

4. When will I get an Offer Letter from POLIMI Graduate School of Management?

upGrad will apply on your behalf to POLIMI Graduate School of Management, Italy, once all the required documents are provided by you (as specified in the offer letter issued to you by upGrad). Upon submission of the application file and successful completion of all required processes set by the university, you will receive an Offer Letter.

5. Can international learners work to pay for their educational expenses?

International learners in Italy holding a valid study residence permit can engage in part-time employment for up to 20 hours per week, with a maximum limit of 1,040 hours per year. Such employment can help learners support their expenses during their studies. However, employment is subject to finding a suitable job and should not be considered a guaranteed source of income or employment opportunity.

Question 9

Selection Criteria

Accepted Answer

1. How do I know if the program is right for me?

This program is a good fit for you, if you:

Individuals with a strong academic background in business, economics, engineering, or related fields.
Individuals looking to develop skills in strategic decision-making, innovation, and business management.
Individuals interested in specialising in Banking and Finance, Global Operations Strategy, Entrepreneurship and Family Business, or Consulting.
Individuals who want to apply strategic frameworks through real-world case studies, business simulations, and industry projects.

2. Is there any minimum educational qualification required to take this program?

To be eligible for the program, the following criteria need to be fulfilled:

For IIM Udaipur:

Applicants must hold a 4 Year or 3 Year Bachelors Degree from a NAAC A or higher accredited university in Business, Economics or STEM field with a minimum of 70% marks or First Class with Honours.
The awarding university must be UGC accredited and NAAC A accredited.
A maximum of 5 backlogs and a one-year justifiable academic gap are acceptable.
Applicants should have less than three years of professional work experience in any industry or role.

For POLIMI Graduate School of Management:

Learner must successfully complete the Professional Certificate in Business Management program from IIM Udaipur with minimum of 70% marks in each course and overall aggregate of 70% marks.
As a part of the application process, complete a virtual interview through Kira Talent, an online video recording interview platform.
Learners must maintain at least 60% attendance in the live sessions of each course and a minimum of 70% overall attendance across all live sessions in the IIM Udaipur program.
Note: Attendance at a class will only be deemed acceptable if You attend the session for at least 54 minutes from of a 90 minutes session (60% of the session).
In addition to attendance requirements, learners must also meet the academic passing criteria prescribed by the Base University.

English Proficiency Requirements:
- - DET: 110
  - IELTS (Academic): 6.5 Overall
  - TOEFL iBT: 90 Overall

3. Is work experience required for this course?

Learners should have less than three years of professional work experience in any industry or role.

4. What is the selection process for this program?

There are 3 simple steps in the Admission Process which are detailed below.

Step 1- Complete Application - Complete your application and submit the required details. The Admissions Committee will then review your application - which includes your work experience and educational background.

Step 2- Get Shortlisted & Receive the Offer Letter- Upon qualifying, an Offer Letter will be sent to you confirming your admission to the course.

Step 3- Block your Seat - Block your seat with an initial payment of INR 25,000 to enroll into the Program. Begin your leadership journey.

5. What are the documents required for the application?

Scanned copy of Class 10th & 12th Marksheet
Scanned copy of Passport (Name & Address Page)
Passport-sized photograph in formal attire
Scanned copy of Graduation Marksheet, Degree and Transcripts
Latest Resume
Letter of Intent/Statement of Purpose
Two Letter of Recommendations (At least one academic and one professional)
English Proficiency Test Scorecard (whichever is applicable as mentioned in the eligibility criteria)
Work Experience Letter
Base Transcript

Question 10

Visa Assistance

Accepted Answer

1. Will upGrad help me in writing Academic and Visa SOP?

Yes. upGrad supports learners with both the Academic and Visa Statement of Purpose. The team also conducts guidance sessions to help you understand how to structure a strong SOP, what universities typically expect, and how to present your academic goals clearly.

2. How much are the living expenses for a year in Italy?

Living expenses for international learners in Italy are estimated at approximately EUR 12,000 per annum. Actual expenses may vary depending on the city, accommodation, lifestyle, and individual spending patterns.

3. What will happen if I am unable to transfer abroad or if my VISA gets rejected?

If a learner is unable to transfer abroad or their visa application is rejected, they may continue to program online and complete the degree remotely, subject to their eligibility, and applicable terms and conditions. Please note that the applicable fees, program structure, and other requirements may differ in such case. Alternatively, the learner may, at their discretion, apply for transfer to one of the partner universities in France, UK, Canada, Ireland or the United States subject to availability, eligibility, admission requirements, acceptance by the relevant partner university, and the applicable terms and conditions. Please note that the applicable tuition fees, program structure, curriculum, duration, and other academic or administrative requirements may differ depending on the partner university. Transfer to an alternative partner university is not guaranteed.

4. Can we get a PSW Visa if we study this program in India and then transfer on-campus at the POLIMI Graduate School of Management?

As you are studying a full-time degree programme that spans 12 months, you will be eligible to apply for up to 12 months of PSW after completing your programme.

Question 11

Time Commitment

Accepted Answer

1. What is the time commitment expected for the program?

At least 12-15 hours per week of time commitment is expected to be able to complete the program. Learners are expected to actively engage with the online learning activities and complete the required coursework as part of the programme.

2. How will my doubts/questions be addressed in an online program?

Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer your queries within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 12

Payment

Accepted Answer

No cost CC EMI FAQ's

0% EMI with Third Party Credit Facilitators /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC)

2. Is there any minimum transaction limit ?
Yes. INR 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for the EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards?
Multiple cards can be used to complete the payments using Part payment option, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: INR 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan of INR 379,850 instead of INR 405,000

Question 13

Refund Policy

Accepted Answer

1. Is there any deferral or refund policy for this program?

Refund Policy:

1. Payment of Caution Amount: You must pay the applicable Caution Amount as mentioned in the Offer Letter issued to You for successful enrolment to the Study Abroad Pathway. This Caution Amount will be adjustable against the Total Program Fee for the Study Abroad Pathway payable by You.

2. Pre-Cohort Commencement of the Base Program: Once you have made a partial or full payment of Total Program Fee for the Study Abroad Pathway, You may claim a refund for the amount paid by You towards the Total Program Fee for the Study Abroad Pathway at any time before the Cohort Commencement Date of the Base Program by raising a refund request through “My Applications” page on the upGrad website (www.upgrad.com), stating the specific reason for the refund.

a. The refund shall be subject to a deduction of INR. 20,000/- towards processing fee (“Refund Processing Fee”) by upGrad.

b. In case you have paid less than INR. 20,000/-, You shall not be eligible for any refund in such a case. The amount already paid by you will be considered as the amount paid towards the Refund Processing Fee.

3. Post-Cohort Commencement of the Base Program: You shall not be eligible for refund (under any circumstances) if the refund request is raised post the Cohort Commencement Date of the Base Program.

a. In such a case, You will continue to pay the EMI of Your loan or any financing facility that You may have availed in respect of the Study Abroad Pathway from the third-party service provider (if applicable) as upGrad is not a party to any such arrangements between You and the third-party credit facility provider and holds no obligation in this regard.

b. However, You can request a Pre-Program Deferral as per the policy defined below for the same.

4. Refund Ineligibility Due to Discrepancies: You will not be eligible for a refund of any amount paid towards the Total Program Fee for the Study Abroad Pathway if any discrepancy is identified between Your application and self-attested documents. This includes, but is not limited to, incorrect details about Your grades or any other inaccurate information provided in Your application as part of the Eligibility Criteria for the Base Program.

5. Loan Cancellation Responsibility and Indemnity: In the event of a valid refund request after obtaining a loan and/or credit facility from a third-party credit facility provider, You will be solely responsible for cancelling the loan.

a. upGrad is not a party to any such arrangements between You and the third-party credit facility provider and holds no obligation in this regard.

b. You agree to indemnify, defend, and hold harmless upGrad, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, losses, damages, costs, or expenses (including legal fees) arising out of or in connection with Your loan arrangement, including but not limited to any failure to cancel the loan or any disputes with the third-party credit facility provider.

6. Deferred Enrolment Due to Incomplete Documentation: If You fail to submit the required documents within the timeline specified in the Offer Letter, Your enrolment will be deferred to the next cohort. You will not be eligible for any refunds in such a case.

Deferral Policy:

Pre-Program Commencement:

1. Pre-Program Deferral Option: If You are unable to start the Base Program as per the originally enrolled cohort due to unavoidable circumstances, You may request a deferral before the Cohort Commencement Date of the Base Program subject to upGrad’s approval. Please note that upGrad reserves the right to grant or deny such requests at its discretion. In such a case, You will have the option to defer to a later cohort for the Base Program.

2. Applicable Program Fee for Deferred Cohort: The Total Program Fee for the Study Abroad Pathway applicable to You will be based on the prevailing Total Program Fee for the cohort to which You have deferred. No additional deferral fee will be required.

3. Liability for Differential Program Fee: If there is a difference in the Total Program Fee for the Study Abroad Pathway between your originally enrolled cohort and the deferred cohort, You will be required to pay the differential amount.

4. Deferrals Subject to Cohort Availability: All deferrals shall be subject to the availability of future cohorts of the Base Program. In the event that no future cohort of the Base Program is available, no deferral option shall be granted.

Post Program Commencement:

1. Deferral Due to Time Constraints: If You are facing significant difficulties in dedicating time to the Base Program, You can request for a deferral to a subsequent cohort, subject to upGrad’s approval. Please note that upGrad reserves the right to grant or deny such requests at its discretion.

2. Deferral Request Limit and Timeline: You may request a deferral only once during the Base Program, and it must be to a cohort commencing within one year from the Cohort Commencement Date of the Base Program of your originally enrolled cohort.

3. One-Time Deferral Policy: You may avail the deferral option only once during the Program period. No subsequent deferral requests will be entertained by upGrad.

4. Post-Program Deferral Fee: To process Your deferral request, You must pay an additional deferral fee of 10% of Total Program Fee for the Study Abroad Pathway, inclusive of taxes (“Post-Program Deferral Fee”). The Post -Program Deferral Fee is over and above the Total Program Fee for the Study Abroad Pathway and cannot be adjusted against it. The deferral request will be approved only after upGrad receives the Post-Program Deferral Fee.

5. Continuation in Originally enrolled Cohort Until Approval: Until the Post-Program Deferral Fee is paid, and the deferral request is approved by upGrad, You will be considered part of your originally enrolled cohort and must continue as per the Base Program requirements.

6. Payment Deadline for Post-Program Deferral Fee: You must complete the payment of the Post-Program Deferral Fee within seven days (including holidays and weekends) from the date of Your deferral request. If the payment of the Post-Program Deferral Fee is not made within this period, the deferral request will expire, and You will continue as part of the originally enrolled cohort.

7. Liability for Differential Program Fee: If there is a difference in the Total Program Fee for the Study Abroad Pathway between Your originally enrolled cohort and the deferred cohort, You will be required to pay the differential amount between the Program Fee for the Study Abroad Pathway paid by You and the Total Program Fee for the Study Abroad Pathway for the deferred cohort

8. Deferral Confirmation and Learning Progress: Once you have completed the payment of the Post-Program Deferral Fee, Your login access will be disabled for the originally enrolled cohort. You will exit the originally enrolled cohort and begin learning in the deferred cohort from the last graded assignment in the originally enrolled cohort. All grades and progress up to that point will be carried forward to the deferred cohort without any changes.

9. Deferral Request Deadline: A deferral request can only be made while Your originally enrolled cohort is ongoing. Once the originally enrolled cohort has been completed, deferral requests will not be entertained. For clarification, cohort completion refers to the “last grace deadline” as communicated by upGrad.

10. Deferrals Subject to Cohort Availability: All deferrals shall be subject to the availability of future cohorts of the Base Program. In the event that no future cohort of the Base Program is available, no deferral option shall be granted.

Question 14

Course Curriculum

Accepted Answer

1. What is the scope of the Master of Business Administration 90 ECTS program?

The Master of Business Administration 90 ECTS is an engaging and rigorous MBA Program available in a hybrid format - divided into two components - 6 months online and 12 months on-campus (with SRH University of Applied Sciences, Germany). This program is designed for students to develop practical knowledge and skills, establish a professional network, and accelerate entry into the field of Healthcare Management or Marketing, HR Management or General Management & Leadership among others.

2. What should I expect from a Master of Business Administration 90 ECTS?

The Master of Business Administration 90 ECTS at SRH is dedicated to practical learning where students engage in real-world projects, industry collaborations, and in-depth research to develop innovative solutions for current business challenges. The program also fosters entrepreneurial thinking and transformation management, ensuring graduates are prepared to lead organizations through change. Whether you are aiming for a role as an International Marketing Manager, Analytics Manager, Finance Manager, or Management Consultant, this degree provides the expertise and strategic mindset to excel in high-impact careers.

3. Which topics are going to be covered as part of the online coursework?

The program will be delivered on a new technology platform to create a superior learning experience for participants who want to be on the cutting edge of management. The topics that are going to be covered are Strategic Management, Organisational Behaviour, Fundamentals of Management and Economics, Corporate Social Responsibility and Business Ethics and many more.

4. What type of learning experience should I expect from the online coursework?

The online learning experience will be a mix of interactive lectures from industry leaders and acclaimed faculty. Additionally, the program comprises live lectures dedicated to solving your academic queries and reinforcing learning. The on-campus learning experience will offer students the opportunity to engage directly with faculty and gain access to state-of-the-art laboratories and research facilities.

5. Is any certification granted at the end of the program?

Post successful completion of the program, a Master of Business Administration Degree shall be conferred upon by SRH University of Applied Sciences.

6. Can I sign up only for a few specific modules if I am interested in it?

No, the program is designed to be completed in its entirety and cannot be pursued as standalone modules.

Question 15

About the SRH University of Applied Sciences

Accepted Answer

1. Why should you pursue a Master of Business Administration 90 ECTS from the SRH University of Applied Sciences?

Top-Tier Academic Excellence – SRH is among Germany’s most prestigious private universities, FIBAA, and the German Accreditation Council, ensuring globally recognized degrees.
Innovative CORE Learning Model – Experience a competence-based MBA Program, hands-on, project-based study approach that enhances problem-solving, leadership, and decision-making skills in real-world business scenarios.
Future-Ready Specializations – Choose from cutting-edge MBA tracks, including Healthcare Management, International HR, Marketing Intelligence, General Management, and Sustainable Innovation & Entrepreneurship.
Powerful Industry Connections – Gain access to 3,500+ corporate partners, real-world internships, and networking opportunities with top global companies.
Global Career Acceleration – With 97% of SRH graduates securing jobs within a year and career support from a dedicated placement team, learners step into leadership roles with confidence.

2. What are the part-time working rules in Germany?

As per current immigration norms, students may work part-time for a maximum of 120 full days or 240 half days annually. upGrad does not guarantee the availability of part-time work, and visa norms are subject to change at the discretion of the German authorities.

3. Will I be supported for TOEFL/IELTS/PTE or other English language exams during this program?

Yes, upGrad will help you prepare for the English proficiency test to establish your current English proficiency to be eligible for the Master's program in Germany.

4. When will I go to the SRH University of Applied Sciences, Germany?

The SRH University of Applied Sciences, Germany will have 2 intakes for students coming through this accelerator pathway. The intakes will be in April and October. Though the application process for the SRH University of Applied Sciences, Germany will start during the online program, you will be able to go to the SRH University of Applied Sciences, Germany in the nearest intake available. Subject to learner meeting eligibility criteria set by university for transfer to on-campus experience.

5. When will I get an Offer Letter from the SRH University of Applied Sciences?

upGrad will apply for a conditional offer letter at the SRH University of Applied Sciences, Germany once all the required documents are provided by you (as given in the offer letter issued to you by upGrad). Apart from the documents mentioned in the offer letter from SRH University of Applied Sciences, Germany, you will have to submit the proof of English proficiency for making an application to SRH University of Applied Sciences, Germany. upGrad will support you to get your English proficiency scores within 3 months of the start of the batch to accelerate this process. Once you submit the APS certificate and English Language Proficiency scorecard you will get an unconditional offer letter from the SRH University of Applied Sciences.

6. How long are the online classes for?

There is a total of 4 courses that will be taught by upGrad. The duration of each course is 4 weeks. In total, the student would have to complete 16 weeks of live lectures after which they can start preparing or transitioning into their on-campus journey. The course- Seminar would entail 5 weeks of live lectures to be taught by the university itself.

7. Is there any enrollment fee that learners must pay to SRH to receive the final Letter of Acceptance?

Yes, an Enrollment fee of EUR 1000 must be paid by the learner to SRH in order to receive the final Letter of Acceptance from the university.

Question 16

Selection Criteria

Accepted Answer

1. How do I know if the program is right for me?

This program is right for:

Those with a strong academic foundation, offering a valuable edge in the Master of Business Administration (90 ECTS) program.
Individuals aspiring to excel in roles such as International Marketing Manager, Analytics Manager, Finance Manager, Project Manager, Senior Financial Analyst.
The Master of Business Administration (90 ECTS) program fosters hands-on learning, enabling participants to cultivate their distinctive leadership approach, spearhead innovation, steer organizational change, and attain exceptional outcomes.

2. Is there any minimum educational qualification required to take this program?

For SRH University of Applied Sciences (Online):

Applicants must hold a 4 year or 3 year Bachelors Degree (except B.A/B.Sc. General) in any discipline with a minimum of 60% marks or a German GPA of 3.0 and below in their Bachelors Degree.
The awarding university should have an H+ status on Anabin. To check H+ please visit (https://anabin.kmk.org/no_cache/filter/institutionen.html).
2 years of Full Time Work Experience after graduation.
Medium of Instruction should be English as certified by bachelors graduation institution (MOI letter is required for admission purposes).

For SRH University of Applied Sciences, Germany (On-campus):

The student must successfully complete the MBA Semester 1 from the SRH University of Applied Sciences with an aggregate of minimum 50% or above and 50% in each individual course.
English Proficiency Requirements is IELTS Academic>= 6.5 overall with no sectional score lower than 6.

3. Is work experience required for this course?

2 Years of professional work experience is required.

4. What is the list of documents that are required to make an application to the SRH University of Applied Sciences, Germany for a final offer letter?

The list of documents that are required to make an application to the SRH University of Applied Sciences for a final offer letter are:

Marksheets from 10th and 12th (Optional)
Graduation Degree and Semester-wise marksheets
Graduation Transcripts
Passport
Statement of Purpose/Cover letter
Resume
Photograph
Medium of Instruction Letter (MOI)
Proof of English Proficiency scorecard
Work Experience Letter
APS Certificate

5. What is the selection process for this program?

There are 3 simple steps in the Admission Process which is detailed below:
STEP 1 - Application and Document Submission - Apply on upGrad.com and submit your documents.
STEP 2 - Shortlisting basis overall performance - Our admissions committee will review your profile. Upon qualifying, an offer letter will be sent to you.
STEP 3 - Enrollment for Access to Prep Content - Make a quick block payment of USD 300/- to reserve your seat and receive immediate access to the prep content and begin your upGrad journey. Complete balance payment with assistance from our loan partners where required.

Question 17

Visa

Accepted Answer

1. Will upGrad help me in writing Academic and Visa SOP?

UpGrad will help with your Academic and Visa SOP and organize training on how to write a good SOP.

2. How much are living expenses for a year in Germany?

Living expenses in Germany for international students are approximately 11,904 Euros per annum.

Question 18

Time Commitment

Accepted Answer

1. What is the time commitment expected for the program?

Up to 12-15 Hours/Week of time commitment is expected to be able to graduate from the Program.

2. How will my doubts/questions be addressed in an online program?

Our Student Support is available. You can write to us via studentsupport@upgrad.com Or for urgent queries, use the "Talk to Us" option on the Learn platform.Additionally, an upGrad buddy will enhance the learners’ experience by engaging with them to ensure they are on track with upcoming deadlines, and submissions. They will offer guidance, and resolve their non-academic queries.Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer them within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 19

Refund Policy

Accepted Answer

1. Is there any deferral or refund policy for this program?

Refund Policy:
1. Students must pay an applicable Caution Amount for the enrollment to the Program. This Caution Amount will be adjustable against the total Program fee payable by the student.
2. Once the student has made a partial or full payment of Program fee, such student can claim a refund for this amount at any time before the cohort commencement date by raising a refund request through ‘My applications’ page on our website (www.upgrad.com), stating the specific reason for the refund. The refund shall be subject to a deduction of USD 225/- towards processing fee. If less than USD 225/- have been paid in total, students shall not be eligible for any refund in such a case.
3. Students shall not be eligible for a refund (under any circumstances) if the refund request is raised post-program/Batch Start Date. In such a case, the student will continue to pay the EMI of his loan (if applicable) as the loan cannot be canceled. This is also applicable to students who could not complete their payment and could not get enrolled in their opted cohort. However, the student can request a pre-program deferral as per the policy defined below for the same.
4. Student shall not be eligible for refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.
5. In case of a valid refund request post obtaining the loan from a third party loan facility provider, we would like to clarify that the responsibility of canceling the loan will lie with the student as upGrad is not privy to such arrangements between the student and the third party loan facility provider.
6. If students do not provide documents as per the timeline mentioned in the offer letter, they will be deferred to the next batch and they will not be eligible for any refund.

Deferral Policy: (Pre- Program Commencement)
1. If a learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, learner will have an option to defer to another batch.
2. However, the learner is required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the learner will be assumed to be continuing in the same cohort.
3. A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Learner enrolled for.
4. The learner has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the learner asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
5. The fee applicable to the deferred learner will be as per prevailing Total Program Fee for the batch learner as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
1. If a learner is facing severe issues in dedicating time to the course, learner will have an option to defer to another batch.A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Learner enrolled for.
2. The learner will be required to pay a deferral fee of 5% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
3. The deferral request will be approved once the deferral fee is paid.
4. Till this condition is complied, the learner will be assumed to be continuing in the same cohort.
5. The learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the learner will continue as part of the current cohort.
6. If the learner completes the deferral payment, the learner’s login will be disabled. The learner will leave the deferred cohort and the learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort.
7. The deferral can only be requested during the batch for which the learner has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid
Post Program Commencement (0-7 days after program start date)	5% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort

Master in Strategic Management

POLIMI Graduate School of Management

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Scholarship

€60K*

1 Year*

Feb 2028

One degree, infinite global possibilities

Start online, complete on-campus in Italy

Curriculum designed for your success

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IIM Udaipur, India

Professional Certificate in Business Management

On-Campus

POLIMI Graduate School of Management