Q: Time Commitment

1. What is the time commitment expected for the program? At least 12-15 hours per week of time commitment is expected to be able to graduate from the program. 2. How will my doubts/questions be addressed in an online program? Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer your queries within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 1

Admissions

Accepted Answer

1. Are Golden Gate University Worldwide Degree Programs recognized by Northeastern University?

Golden Gate University Programs are designed and delivered as per regulations set forth by WSCUC - WASC Senior College and University Commission (The official accreditation body of HEIs in California). As an officially accredited university in the United States, Northeastern University, U.S.A. will accept transfer credits from GGU for their undergraduate degree program - BS Digital Communication and Media. The same has been established and effectuated with an official agreement between the two universities.

2. Can I join this program without a TOEFL/IELTS Score and attempt TOEFL/IELTS after joining the program?

Yes, you can join this program without a TOEFL/IELTS score & upGrad will help you prepare for the English Entrance test to establish your current English proficiency to be eligible for a BS Digital Communication and Media Program in the U.S.A.

3. Can we get a TOEFL/IELTS waiver, if we study through upGrad?

To study in Northeastern University, you will have to meet university English Proficiency Requirements. Initially, we will apply on your behalf for a conditional offer letter to universities where TOEFL/IELTS score will not be required. upGrad will prepare you to meet these English proficiency requirements through specific study material.

4. I have not yet received Class 12 marks, am I eligible to apply for this program?

Yes, you can apply and block your seat for the program in case you have given exams in the 2024 academic year for class 12 and have not yet received a marksheet. You can block your seat by paying USD 300/-. The rest of the fees will be payable once you receive the mark sheet. You need to score a minimum of 3 GPA or 70% marks to be eligible for the course. In case you do not score 3 GPA, you can request for a refund of your block payment as per the refund policy.

5. What is a conditional offer letter and how is it different from a confirmed offer letter?

Conditional offer letters will be issued to you by Northeastern University based on documents submitted by upGrad. These documents will be class 10th & 12th marksheets, passport. The conditional offer letter will be converted into a confirmed offer once students meet the conditions mentioned in the conditional offer letter. These conditions will be English proficiency conditions, successful completion of the course at Golden Gate University and any other condition which the university deems fit.

Question 2

About the Bachelor’s STEM Program at Northeastern University

Accepted Answer

1. How can I apply for the program?

Applications can be submitted online via upGrad.com.
Based on the confirmation of eligibility, a provisional offer letter will be rolled out.
Student needs to pay required fees to upGrad.com
Once the tuition fee is received and documents have been verified, a confirmation of enrollment into this program shall be received.

2. What would be the alternate option if I could not get a conditional offer letter from Northeastern University?

At Northeastern University you will have the option to pursue either of the following courses-

BS Analytics
BS Information Technology
BS Digital Communication and Media

3. Will I be supported for TOEFL/IELTS or other English language exams during the 1st year of Bachelor's STEM degree?

Yes, upGrad will help you prepare for the English proficiency test to establish your current English proficiency to be eligible for the Bachelor’s STEM Program in the U.S.A.

4. What are the English proficiency requirements for getting admission in this program?

English Proficiency Requirements are TOEFL iBT >= 79 or IELTS score >= 6.5 or PTE >= 53 or Duolingo >= 105. To know about the latest requirements, please feel free to reach out to our counselors.

5. How will Northeastern University help in finding internships and job opportunities after I complete a course ?

Northeastern University has a career hub that assists students in all aspects that come with applying for a new job and works to prepare students for an upcoming interview. They will help students in building a resume, & cover letter; exploring their transferable skills; developing accomplishment statements and conducting mock interviews.

6.What are co-op programs? Does this course have a co-op component?

Co-op is an educational program in which Northeastern students pursue alternate semesters of academic study with semesters of part-time/full-time employment in positions related to their academic/career interests in the U.S. All Northeastern Programs are embedded with a Co-op.

7. How much commitment does a co-op program require?

While full time co-op shall require a commitment of 32-40 hours/week over 3-6 months, Part-time co-op shall require a commitment of 15-31 hours/week over 3-6 months.

Question 3

University Partners

Accepted Answer

1. Do we get a conditional offer letter at the initial stage or after completion of the 1st year with Golden Gate University?

Once you enroll in the Bachelors Accelerated Program with upGrad and provide all the required documents, upGrad will submit applications to university partners on your behalf as per the scheduled intakes application timelines. University partners will release a conditional offer letter within three months of application submission.

2. What would be the alternate option if I could not get a conditional offer letter from one of upGrad’s partner universities?

This is a highly unlikely scenario. In case you do not get a conditional offer letter from Northeastern University, you may apply to our other partner schools or continue studying online from Golden Gate University.

3. How many intakes are available at Northeastern University?

Northeastern University offers two intakes for students. The first intake of the year will be January (Spring) intake & the next would-be September (Fall) intake.

Question 4

Visa

Accepted Answer

1. Will upGrad help me in writing Academic and Visa SOP?

Yes, upGrad will help with your Academic and Visa SOP and will also organize training on how to write a good SOP.

2. Can we get a OPT visa if we study for this program in India and then for 3 years in the U.S.A. ?

U.S.A. OPT visas are available to all the students who have completed at least 1 academic year on a U.S.A. campus. As you are studying a STEM course, you will be eligible to apply for up to 3 years of OPT after completing your course.

3. How much are living expenses for a year at Northeastern University?

Living expenses for students studying at NEU is USD 20,000 per annum.

4. What will be the alternate pathway, if I could not get a visa from the U.S.A. after completion of the program?

In case you do not secure a U.S VISA, you may continue studying your Bachelor's degree online with Golden Gate University.

5. Can I do a part time job while studying in the U.S.A.?

According to the American students' visa guidelines, you are allowed to work only 20 hours a week and can work only on campus. Students can work up to 20 hours a week when classes are in session and up to 40 hours a week while the classes are not going on.

Question 5

Refund Policy

Accepted Answer

1. Is there any deferral or refund policy for this program?

Refund Policy:
1. Students must pay an applicable Caution Amount for the enrollment to the Program. This Caution Amount will be adjustable against the total Program fee payable by the student.
2. Once the student has made a partial or full payment of Program fee, such student can claim a refund for this amount at any time before the cohort commencement date by raising a refund request through ‘My applications’ page on our website (www.upgrad.com), stating the specific reason for the refund. The refund shall be subject to a deduction of USD 225/- towards processing fee. If less than USD 225/- have been paid in total, students shall not be eligible for any refund in such a case.
3. Students shall not be eligible for a refund (under any circumstances) if the refund request is raised postprogram/Batch Start Date. In such a case, the student will continue to pay the EMI of his loan (if applicable), as the loan cannot be canceled. This is also applicable to students who could not complete their payment and could not get enrolled in their opted cohort. However, the student can request a PreProgram deferral as per the policy defined below for the same.
4. Studentshall not be eligible for refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.
5. In case of a valid refund request post obtaining the loan from a third party credit facility provider, we would like to clarify that the responsibility of canceling the loan will lie with the student as upGrad is not privy to such arrangements between the student and the third party credit facility provider.
6. If students do not provide documents as per the timeline mentioned in the offer letter, they will be deferred to the next batch but they will not be eligible for any refunds.

Deferral Policy: (Pre- Program Commencement)
1. If a Learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, Learner will have an option to defer to another batch.
2. However, the learner will be required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the Learner will be assumed to be continuing in the same cohort.
3. A Learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Learner enrolled for.
4. The Learner has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the Learner asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
5. The fee applicable to the deferred Learner will be as per prevailing Total Program Fee for the batch Learner as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
1. If a learner is facing severe issues in dedicating time to the course, Learner will have an option to defer to another batch.A Learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Learner enrolled for.
2. The Learner will be required to pay a deferral fee of 5% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
3. The deferral request will be approved once the deferral fee is paid.
4. Till this condition is complied, the Learner will be assumed to be continuing in the same cohort.
5. The Learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the learner will continue as part of the current cohort.
6. If the Learner completes the deferral payment, the Learner’s login will be disabled, The Learner will leave the deferred cohort and the Learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort.
7. The deferral can only be requested during the batch for which the Learner has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad. Case Deferral fee Before Program Commencement 50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid Post Program Commencement (0-7 days after program start date) 5% of the program fee (including taxes) to be paid within 7 days as deferral fee Post Program Commencement (8 days after program start date) Will have to continue as a part of the current cohort.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid
Post Program Commencement (0-7 days after program start date)	5% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort

Question 6

Course Curriculum

Accepted Answer

1. What is the scope of the BS in Health Services with Northeastern University?
The BS in Health Services is an engaging yet rigorous course split into 2 parts - 12 months online course (with Clark University) and 36-months on-campus program (Northeastern University, USA) designed for learners to develop practical knowledge and skills, establish a professional network.

2. What should I expect from the BS in Health Services at Northeastern University?
At Northeastern University, the BS in Health Services offers a balanced mix of scientific learning and real-world healthcare exposure. You will study core subjects like healthcare systems, public health, policy, and management, while also developing skills in leadership, operations, and data informed decision making. The program combines coursework with hands-on lab experience and includes a capstone project where you apply your learning to a real healthcare challenge.

Overall, you can expect a practical, career focused experience that prepares you either for entry level roles in healthcare or for further studies such as medicine, public health, or other clinical pathways.

3. Which topics are going to be covered as part of the online coursework?
The program will be delivered on Clark University’s technology platform to create a superior learning experience for participants who want to be on the cutting edge of digitized businesses. With this program, Clark University & Northeastern University together seek to develop the next generation of leaders. The topics that are going to be covered are Calculus I, Statistics, Introduction to Composition, Principles of Economics, Introduction to Psychology, Leadership and Decision-Making, Introduction to Biology I, Introduction to Biology II, Introductory Chemistry I, Introductory Chemistry II and much more.

4. What type of learning experience should I expect?
The online learning experience combines interactive lectures delivered by industry professionals and globally recognized faculty. It also includes live sessions focused on addressing academic queries and strengthening core concepts.

5. Is any transcript / certification granted at the end of the program?
Post successful completion of the program, the Undergraduate Gen Ed Program with Biological Sciences Emphasis transcript would be awarded from Clark University and a Bachelor's degree in BS in Health Services shall be conferred upon by Northeastern University, USA subject to degree completion requirements.

6. Can I sign up only for a few specific modules if I am interested in it?
No, the program is designed to be completed in its entirety and cannot be taken as standalone modules.

Question 7

About Northeastern University

Accepted Answer

1. Why should you pursue BS in Health Services from Northeastern University?
This program stands out for its strong balance of scientific foundation and real-world application. You gain knowledge in areas like biology, public health, and healthcare systems, while also building practical skills in leadership, operations, and data driven decision making.
What truly sets it apart is the co-op model, where you gain substantial full time work experience during your degree, giving you a clear edge in the job market.
With a strong focus on practical learning, industry relevant tools, and direct exposure to real business problems, the program prepares you to graduate with both technical skills and proven experience.

2. When will I go to Northeastern University?
Northeastern University offers two intakes for learners coming through the accelerator route. The first intake is in January, and the second intake will be September. Though the application process for Northeastern University will start during the Clark University online program, you will be able to go to Northeastern University in the nearest intake which is at least 5 months away from completion of your Clark University program.

3. When will I get an Offer Letter from Northeastern University?
upGrad will submit your application to Northeastern University once all required documents are received (as outlined in your offer letter from upGrad) and the application window opens. After the application is submitted and the application fee is paid, the University will tentatively schedule an interview within 30 days. Following the interview, once results are announced, the University will issue the final offer letter.

4. How will Northeastern University help in finding internships and job opportunities after I complete a course?
Northeastern University has a career hub that assists learners in all aspects that come with applying for a new job and works to prepare learners for an upcoming interview. They will help learners in building a resume, & cover letter; exploring their transferable skills; developing accomplishment statements and conducting mock interviews.

5. What are co-op programs? Does this course have a co-op component?
Co-op is an educational program in which Northeastern learners pursue alternate semesters of academic study with semesters of part-time/full-time employment in positions related to their academic/career interests in the U.S. All Northeastern Programs are embedded with a Co-op.

6. How much commitment does a co-op program require?
While full time co-op shall require a commitment of 32-40 hours/week over 3-6 months, Part-time co-op shall require a commitment of 15-31 hours/week over 3-6 months.

Question 8

Selection Criteria

Accepted Answer

1. How can I determine if this program aligns with my goals and aspirations?

If you are curious about how not just clinical roles but also about how healthcare systems work, how policies are shaped, and how patient care can be improved at a broader level, this program at Northeastern University could be a strong fit.
You will be building knowledge in areas like public health, healthcare management, and sciences. If you want a mix of clinical science and, real world application this aligns well.
If you are considering careers in healthcare administration, public health, or in the field of medicine or related fields, this program is a right fit for you.

2. Are there any minimum qualifications for this program?

To be eligible for the program, the following criteria need to be fulfilled:

For Undergraduate Gen Ed Program with Biological Sciences Emphasis at Clark University:

Applicants who have appeared for 10 + 2 examinations (e.g. A level, CBSE, HSC, IBDP, ISC, etc.) from Science stream with 70% marks or 3.0 GPA above.

Applicants should have graduated from Class 12 in the last two years.

Applicants enrolled in any graduate or undergraduate programs shall not be eligible to apply.

For BS in Health Services at Northeastern University:

The applicant must successfully complete the Undergraduate Gen Ed Program with Biological Sciences Emphasis with a minimum GPA of 3.0 (overall) and 2.5 GPA in each course.

English Proficiency Requirements are TOEFL iBT >= 79 or IELTS Academic >= 6.5 or Duolingo >=110 or PTE >=53.

3. Is work experience required for this course?
Work experience is not mandatory for admission; however, applicants with prior experience may share it.

4. What is the list of documents required to make an application to Northeastern University, USA for a final offer letter?

Scanned copy of Class 10th & 12th Marksheet and Certificate

Digital Photograph

Latest Resume

Two Letter of Recommendation (Academic / Professional)

Statement of Purpose
Scanned Copy of Passport (Name & Address Page)

English Proficiency Test Scorecard

5. What is the selection process for this program?

There are 3 simple steps in the Admission Process which are detailed below:
STEP 1 - Application and Document Submission - Apply on upGrad.com and submit your documents.
STEP 2 - Shortlisting basis overall performance - Our admissions committee will review your profile. Upon qualifying, an offer letter will be sent to you post interview.
STEP 3 - Enrollment for Access to Prep Content - Make a quick block payment of INR 25,000 to reserve your seat and receive immediate access to the prep content and begin your upGrad journey. Complete balance payment with assistance from our loan partners where required.

Question 9

Visa Assistance

Accepted Answer

1. Will upGrad help me in writing Academic and Visa SOP?
Yes. upGrad supports learners with both the Academic and Visa Statement of Purpose. The team also conducts guidance sessions to help you understand how to structure a strong SOP, what universities typically expect, and how to present your academic goals clearly.

2. How much are living expenses for a year in the USA?
Living expenses in the USA for international learners are approximately USD 20,000 per annum. The same needs to be reflected in your bank account.

3. What will happen if I am unable to transfer abroad or if my VISA gets rejected?
If a learner is unable to transfer abroad or faces a visa rejection, they can continue the program online and complete the degree remotely as per eligibility (terms, including applicable fees, may differ in such cases).

Question 10

Time Commitment

Accepted Answer

1. What is the time commitment expected for the program?
At least 12-15 hours per week of time commitment is expected to be able to graduate from the program.

2. How will my doubts/questions be addressed in an online program?
Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer your queries within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 11

Payment

Accepted Answer

No cost CC EMI FAQ's

0% EMI with Third Party Credit Facilitators /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC)

2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for the EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

Question 12

Refund Policy

Accepted Answer

Is there any Refund or Deferral Policy for the program?

Refund Policy:

1. Payment of Caution Amount: You must pay the applicable Caution Amount as mentioned in the Offer Letter issued to You for successful enrolment to the Study Abroad Pathway. This Caution Amount will be adjustable against the Total Program Fee for the Study Abroad Pathway payable by You.

2. Pre-Cohort Commencement of the Base Program: Once you have made a partial or full payment of Total Program Fee for the Study Abroad Pathway, You may claim a refund for the amount paid by You towards the Total Program Fee for the Study Abroad Pathway at any time before the Cohort Commencement Date of the Base Program by raising a refund request through “My Applications” page on the upGrad website (www.upgrad.com), stating the specific reason for the refund.

a. The refund shall be subject to a deduction of INR. 20,000/- towards processing fee (“Refund Processing Fee”) by upGrad.

b. In case you have paid less than INR. 20,000/-, You shall not be eligible for any refund in such a case. The amount already paid by you will be considered as the amount paid towards the Refund Processing Fee.

3. Post-Cohort Commencement of the Base Program: You shall not be eligible for refund (under any circumstances) if the refund request is raised post the Cohort Commencement Date of the Base Program.

a. In such a case, You will continue to pay the EMI of Your loan or any financing facility that You may have availed in respect of the Study Abroad Pathway from the third-party service provider (if applicable) as upGrad is not a party to any such arrangements between You and the third-party credit facility provider and holds no obligation in this regard.

However, You can request a Pre-Program Deferral as per the policy defined below for the same.

4. Refund Ineligibility Due to Discrepancies: You will not be eligible for a refund of any amount paid towards the Total Program Fee for the Study Abroad Pathway if any discrepancy is identified between Your application and self-attested documents. This includes, but is not limited to, incorrect details about Your grades or any other inaccurate information provided in Your application as part of the Eligibility Criteria for the Base Program.

5. Loan Cancellation Responsibility and Indemnity: In the event of a valid refund request after obtaining a loan and/or credit facility from a third-party credit facility provider, You will be solely responsible for cancelling the loan.

a. upGrad is not a party to any such arrangements between You and the third-party credit facility provider and holds no obligation in this regard.

b. You agree to indemnify, defend, and hold harmless upGrad, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, losses, damages, costs, or expenses (including legal fees) arising out of or in connection with Your loan arrangement, including but not limited to any failure to cancel the loan or any disputes with the third-party credit facility provider.

6. Deferred Enrolment Due to Incomplete Documentation: If You fail to submit the required documents within the timeline specified in the Offer Letter, Your enrolment will be deferred to the next cohort. You will not be eligible for any refunds in such a case.

Deferral Policy:

Pre-Program Commencement:

1. Pre-Program Deferral Option: If You are unable to start the Base Program as per the originally enrolled cohort due to unavoidable circumstances, You may request a deferral before the Cohort Commencement Date of the Base Program subject to upGrad’s approval. Please note that upGrad reserves the right to grant or deny such requests at its discretion. In such a case, You will have the option to defer to a later cohort for the Base Program.

2. Applicable Program Fee for Deferred Cohort: The Total Program Fee for the Study Abroad Pathway applicable to You will be based on the prevailing Total Program Fee for the cohort to which You have deferred. No additional deferral fee will be required.

3. Liability for Differential Program Fee: If there is a difference in the Total Program Fee for the Study Abroad Pathway between your originally enrolled cohort and the deferred cohort, You will be required to pay the differential amount.

4. Deferrals Subject to Cohort Availability: All deferrals shall be subject to the availability of future cohorts of the Base Program. In the event that no future cohort of the Base Program is available, no deferral option shall be granted.

Post Program Commencement:

1. Deferral Due to Time Constraints: If You are facing significant difficulties in dedicating time to the Base Program, You can request for a deferral to a subsequent cohort, subject to upGrad’s approval. Please note that upGrad reserves the right to grant or deny such requests at its discretion.

2. Deferral Request Limit and Timeline: You may request a deferral only once during the Base Program, and it must be to a cohort commencing within one year from the Cohort Commencement Date of the Base Program of your originally enrolled cohort.

3. One-Time Deferral Policy: You may avail the deferral option only once during the Program period. No subsequent deferral requests will be entertained by upGrad.

4. Post-Program Deferral Fee: To process Your deferral request, You must pay an additional deferral fee of 10% of Total Program Fee for the Study Abroad Pathway, inclusive of taxes (“Post-Program Deferral Fee”). The Post -Program Deferral Fee is over and above the Total Program Fee for the Study Abroad Pathway and cannot be adjusted against it. The deferral request will be approved only after upGrad receives the Post-Program Deferral Fee.

5. Continuation in Originally enrolled Cohort Until Approval: Until the Post-Program Deferral Fee is paid, and the deferral request is approved by upGrad, You will be considered part of your originally enrolled cohort and must continue as per the Base Program requirements.

6. Payment Deadline for Post-Program Deferral Fee: You must complete the payment of the Post-Program Deferral Fee within seven days (including holidays and weekends) from the date of Your deferral request. If the payment of the Post-Program Deferral Fee is not made within this period, the deferral request will expire, and You will continue as part of the originally enrolled cohort.

7. Liability for Differential Program Fee: If there is a difference in the Total Program Fee for the Study Abroad Pathway between Your originally enrolled cohort and the deferred cohort, You will be required to pay the differential amount between the Program Fee for the Study Abroad Pathway paid by You and the Total Program Fee for the Study Abroad Pathway for the deferred cohort

8. Deferral Confirmation and Learning Progress: Once you have completed the payment of the Post-Program Deferral Fee, Your login access will be disabled for the originally enrolled cohort. You will exit the originally enrolled cohort and begin learning in the deferred cohort from the last graded assignment in the originally enrolled cohort. All grades and progress up to that point will be carried forward to the deferred cohort without any changes.

9. Deferral Request Deadline: A deferral request can only be made while Your originally enrolled cohort is ongoing. Once the originally enrolled cohort has been completed, deferral requests will not be entertained. For clarification, cohort completion refers to the “last grace deadline” as communicated by upGrad.

10. Deferrals Subject to Cohort Availability: All deferrals shall be subject to the availability of future cohorts of the Base Program. In the event that no future cohort of the Base Program is available, no deferral option shall be granted.

Question 13

Admissions

Accepted Answer

1. Are Golden Gate University Worldwide Degree Programs recognized by Northeastern University?

Golden Gate University Programs are designed and delivered as per regulations set forth by WSCUC - WASC Senior College and University Commission (The official accreditation body of HEIs in California). As an officially accredited university in the United States, Northeastern University, U.S.A. will accept transfer credits from GGU for their undergraduate degree program - BS Digital Communication and Media. The same has been established and effectuated with an official agreement between the two universities.

2. Can I join this program without a TOEFL/IELTS Score and attempt TOEFL/IELTS after joining the program?

Yes, you can join this program without a TOEFL/IELTS score & upGrad will help you prepare for the English Entrance test to establish your current English proficiency to be eligible for a BS Digital Communication and Media Program in the U.S.A.

3. Can we get a TOEFL/IELTS waiver, if we study through upGrad?

To study in Northeastern University, you will have to meet university English Proficiency Requirements. Initially, we will apply on your behalf for a conditional offer letter to universities where TOEFL/IELTS score will not be required. upGrad will prepare you to meet these English proficiency requirements through specific study material.

4. I have not yet received Class 12 marks, am I eligible to apply for this program?

Yes, you can apply and block your seat for the program in case you have given exams in the 2024 academic year for class 12 and have not yet received a marksheet. You can block your seat by paying USD 300/. The rest of the fees will be payable once you receive the mark sheet. You need to score a minimum of 3 GPA or 70% marks to be eligible for the course. In case you do not score 3 GPA, you can request for a refund of your block payment as per the refund policy.

5. What is a conditional offer letter and how is it different from a confirmed offer letter?

Conditional offer letters will be issued to you by Northeastern University based on documents submitted by upGrad. These documents will be class 10th & 12th marksheets, passport. The conditional offer letter will be converted into a confirmed offer once students meet the conditions mentioned in the conditional offer letter. These conditions will be English proficiency conditions, successful completion of the course at Golden Gate University and any other condition which the university deems fit.

Question 14

About the Bachelor’s STEM Program at Northeastern University

Accepted Answer

1. How can I apply for the program?

Applications can be submitted online via upGrad.com.
Based on the confirmation of eligibility, a provisional offer letter will be rolled out.
Student needs to pay required fees to upGrad.com
Once the tuition fee is received and documents have been verified, a confirmation of enrollment into this program shall be received.

2. What would be the alternate option if I could not get a conditional offer letter from Northeastern University?

At Northeastern University you will have the option to pursue either of the following courses-

BS Analytics
BS Information Technology
BS Digital Communication and Media

3. Will I be supported for TOEFL/IELTS or other English language exams during the 1st year of Bachelor's STEM degree?

Yes, upGrad will help you prepare for the English proficiency test to establish your current English proficiency to be eligible for the Bachelor’s STEM Program in the U.S.A.

4. What are the English proficiency requirements for getting admission in this program?

English Proficiency Requirements are TOEFL iBT >= 79 or IELTS score >= 6.5 or PTE >= 53 or Duolingo >= 105. To know about the latest requirements, please feel free to reach out to our counselors.

5. How will Northeastern University help in finding internships and job opportunities after I complete a course ?

Northeastern University has a career hub that assists students in all aspects that come with applying for a new job and works to prepare students for an upcoming interview. They will help students in building a resume, & cover letter; exploring their transferable skills; developing accomplishment statements and conducting mock interviews.

6.What are co-op programs? Does this course have a co-op component?

Co-op is an educational program in which Northeastern students pursue alternate semesters of academic study with semesters of part-time/full-time employment in positions related to their academic/career interests in the U.S. All Northeastern Programs are embedded with a Co-op.

7. How much commitment does a co-op program require?

While full time co-op shall require a commitment of 32-40 hours/week over 3-6 months, Part-time co-op shall require a commitment of 15-31 hours/week over 3-6 months.

Question 15

University Partners

Accepted Answer

1. Do we get a conditional offer letter at the initial stage or after completion of the 1st year with Golden Gate University?

Once you enroll in the Bachelors Accelerated Program with upGrad and provide all the required documents, upGrad will submit applications to university partners on your behalf as per the scheduled intakes application timelines. University partners will release a conditional offer letter within three months of application submission.

2. What would be the alternate option if I could not get a conditional offer letter from one of upGrad’s partner universities?

This is a highly unlikely scenario. In case you do not get a conditional offer letter from Northeastern University, you may apply to our other partner schools or continue studying online from Golden Gate University.

3. How many intakes are available at Northeastern University?

Northeastern University offers two intakes for students. The first intake of the year will be January (Spring) intake & the next would-be September (Fall) intake.

Question 16

Visa

Accepted Answer

1. Will upGrad help me in writing Academic and Visa SOP?

Yes, upGrad will help with your Academic and Visa SOP and will also organize training on how to write a good SOP.

2. Can we get a OPT visa if we study for this program in India and then for 3 years in the U.S.A. ?

U.S.A. OPT visas are available to all the students who have completed at least 1 academic year on a U.S.A. campus. As you are studying a STEM course, you will be eligible to apply for up to 3 years of OPT after completing your course.

3. How much are living expenses for a year at Northeastern University?

Living expenses for students studying at NEU is USD 20,000 per annum.

4. What will be the alternate pathway, if I could not get a visa from the U.S.A. after completion of the program?

In case you do not secure a U.S VISA, you may continue studying your Bachelor's degree online with Golden Gate University.

5. Can I do a part time job while studying in the U.S.A.?

According to the American students' visa guidelines, you are allowed to work only 20 hours a week and can work only on campus. Students can work up to 20 hours a week when classes are in session and up to 40 hours a week while the classes are not going on.

Question 17

Refund Policy

Accepted Answer

1. Is there any deferral or refund policy for this program?

Refund Policy:
1. Students must pay an applicable Caution Amount for the enrollment to the Program. This Caution Amount will be adjustable against the total Program fee payable by the student.
2. Once the student has made a partial or full payment of Program fee, such student can claim a refund for this amount at any time before the cohort commencement date by raising a refund request through ‘My applications’ page on our website (www.upgrad.com), stating the specific reason for the refund. The refund shall be subject to a deduction of USD. 225/- towards processing fee. If less than USD. 225/- have been paid in total, students shall not be eligible for any refund in such a case.
3. Students shall not be eligible for a refund (under any circumstances) if the refund request is raised postprogram/Batch Start Date. In such a case, the student will continue to pay the EMI of his loan (if applicable), as the loan cannot be canceled. This is also applicable to students who could not complete their payment and could not get enrolled in their opted cohort. However, the student can request a PreProgram deferral as per the policy defined below for the same.
4. Studentshall not be eligible for refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.
5. In case of a valid refund request post obtaining the loan from a third party credit facility provider, we would like to clarify that the responsibility of canceling the loan will lie with the student as upGrad is not privy to such arrangements between the student and the third party credit facility provider.
6. If students do not provide documents as per the timeline mentioned in the offer letter, they will be deferred to the next batch but they will not be eligible for any refunds.

Deferral Policy: (Pre- Program Commencement)
1. If a Learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, Learner will have an option to defer to another batch.
2. However, the learner will be required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the Learner will be assumed to be continuing in the same cohort.
3. A Learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Learner enrolled for.
4. The Learner has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the Learner asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
5. The fee applicable to the deferred Learner will be as per prevailing Total Program Fee for the batch Learner as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
1. If a learner is facing severe issues in dedicating time to the course, Learner will have an option to defer to another batch.A Learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Learner enrolled for.
2. The Learner will be required to pay a deferral fee of 5% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
3. The deferral request will be approved once the deferral fee is paid.
4. Till this condition is complied, the Learner will be assumed to be continuing in the same cohort.
5. The Learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the learner will continue as part of the current cohort.
6. If the Learner completes the deferral payment, the Learner’s login will be disabled, The Learner will leave the deferred cohort and the Learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort.
7. The deferral can only be requested during the batch for which the Learner has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad. Case Deferral fee Before Program Commencement 50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid Post Program Commencement (0-7 days after program start date) 5% of the program fee (including taxes) to be paid within 7 days as deferral fee Post Program Commencement (8 days after program start date) Will have to continue as a part of the current cohort.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid
Post Program Commencement (0-7 days after program start date)	5% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort

BS in Health Services at NU

Northeastern University, USA

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$119K

1 Year

Sep 2027

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Clark University

Undergraduate Gen Ed Program with Biological Sciences Emphasis

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Northeastern University, USA