Question 1

Admissions

Accepted Answer

1. Are Golden Gate University Worldwide degree programs recognized by the International School of Management?

Golden Gate University Programs are designed and delivered as per regulations set forth by WSCUC - WASC Senior College and University Commission (The official accreditation body of HEIs in California). As an officially accredited University in the United States, International School of Management, Germany will accept transfer credits from GGU for their undergraduate degree program - B.Sc. International Management. The same has been established and effectuated with an official agreement between the two universities.

2. Can I join this program without a TOEFL/IELTS Score and attempt TOEFL/IELTS after joining the program?

Yes, you can join this program without a TOEFL/IELTS score & upGrad will help you prepare for the English Entrance test to establish your current English proficiency to be eligible for a B.Sc. International Management program in Germany.

3. Can we get a TOEFL/IELTS waiver, if we study through upGrad?

To study at the International School of Management, you will have to meet the university’s English Proficiency Requirements. upGrad will prepare you to meet these English proficiency requirements through specific study material.

4. I have not yet received Class 12 marks, am I eligible to apply for this program?

Yes, you can apply and block your seat for the program in case you have given exams in the 2024 academic year for class 12 and have not yet received a marksheet. You can block your seat by paying INR 25,000. The rest of the fees will be payable once you receive the mark sheet. You need to score a minimum of 60% or above marks to be eligible for the course. In case you do not score 60%, you can request for a refund of your block payment as per the refund policy.

5. Is it possible for me to submit an application for the program even if I achieved a GPA below 3.0 in my GGU certificate program?

Applicants with GPA below 3.0 will be required to take an admission test, which includes assessments in Mathematics and English (at a B2 level), as well as participate in an interview. To begin the admission process, students should complete the online registration. It is essential for students to prepare for and submit the required assessments by the deadline specified in the instructions.

6. What is a conditional offer letter and how is it different from a confirmed offer letter?

The conditional offer letter will be issued to you by the International School of Management based on the documents submitted by upGrad. These documents will be class 10th & 12th marksheets, passports. The conditional offer letter will be converted into a confirmed offer once students meet the conditions mentioned in the conditional offer letter. These conditions will be English proficiency conditions, successful completion of the course at Golden Gate University and any other condition which the University deems fit.

7. Is there a minimum qualification for this program?

For GGU

Students who have appeared for 10 + 2 examinations, (e.g. A level, CBSE, HSC, IBDP, ISC, etc.) with 60% marks or above from any stream.
Students who have completed class 12th in the year 2018, 2019, 2020, 2021, 2022 or 2023 will be eligible for the program.

For ISM

The applicant should successfully complete 1 Year of Certificate in Business Management from GGU with a minimum of 3.0 GPA in each course as well as aggregate leve.
Students with less than 3 GPA marks will have to pass the admission test*
English Proficiency Requirements are TOEFL (iBT) >= 80 or IELTS score >= 6.0 and also required Medium of Instruction English (not older than 5 years).

Note: *For more details of Test refer to the FAQs section

Test comprises a Case Study and an Interview.
Applicants must have a UG degree in which at least 30 ECTS have been obtained in the field of business (e.g., business administration, economics, business information systems; or related fields), of those credits or in addition to those credits at least 10 ECTS must have been earned in quantitative courses (e.g., mathematics, statistics, computer science, technology, market research, econometrics; or related fields).
We will also support you for the application process to the International School of Management, Germany, once we receive all the mandatory documents from your end. You need to provide all the documents required to apply at International School of Management, Germany within 3 months of the Cohort Commencement date of the M.Sc. Accelerated Program. We will also guide you for applying to the German Embassy for a Visa once you receive required documents from the ISM Germany.

Question 2

About the Bachelor’s Program at International School of Management

Accepted Answer

1. How can I apply for the program?

Applications can be submitted online via upGrad.com.
Based on the confirmation of eligibility, a provisional offer letter will be rolled out.
Student needs to pay required fees to upGrad.com
Once the tutuion fees is received and documents have been verified, a confirmation of enrollment into this program shall be received.

2. What are the course options available for a Bachelor's degree at International School of Management?

At International School of Management, you will have the option to pursue the following course-

B.Sc. International Management
B.Sc. Finance & Management

3. What type of learning experience should I expect?

The content will be a mix of interactive lectures from industry leaders as well as world-renowned faculty. Additionally, the program comprises live lectures or hangout sessions dedicated to solving your academic queries and reinforcing learning. Once you reach Germany, you will get face to face learning from Professors. On completion of the program, you will have the option to apply for PSW in Germany as well as get support from the International School of Management, Germany and Career Services to build a career in Germany.

4. Is any certification granted at the end of the program?³

Post successful completion of the 1-year program, a transcript will be issued from Golden Gate University, US and a Bachelor's degree in B.Sc. International Management from International School of Management, Germany.

5. Are the International School of Management Courses recognized and accredited by any governing bodies?

Yes, all the International School of Management courses are indefinitely accredited by FIBAA (State Accreditation).

6. How will the International School of Management help in finding internships and job opportunities after I complete a course ?

International School of Management has a career hub that assists students in all aspects that come with applying for a new job and works to prepare students for an upcoming interview. They will help students in building a resume, & cover letter; exploring their transferable skills; developing accomplishment statements and conducting mock interviews.

Question 3

University Partner

Accepted Answer

1. Do we get a conditional offer letter at the initial stage or after completion of the 1st year with Golden Gate University Worldwide?

Once you enroll in the Bachelor’s program (B.Sc. International Management, ISM) with upGrad and provide all the required documents, upGrad will submit applications to the University partner (ISM) on your behalf. University partner (ISM) will release a conditional offer letter within one month of application submission.

2. What would be the alternate option if I could not get a conditional offer letter from ISM?

This is a highly unlikely scenario. In case you do not get a conditional offer letter from International School of Management, you may apply to our other partner schools in U.S.A., Canada or France (based on your eligibility) or continue studying online from Golden Gate University.

3. How many intakes are available at the International School of Management?

International School of Management offers two intakes for students. The intake options would be March (Spring) and September (Fall) intake.

Question 4

Visa

Accepted Answer

1. Will upGrad help me in writing Academic and Visa SOP?

Yes, upGrad will help with your Academic and Visa SOP and will also organize training on how to write a good SOP.

2. Can we get a PSW visa if we study this program in India and then for 2 years at the International School of Management?

Germany PSW visas are available to all the students who have completed at least 1 academic year at a German University fully on-campus. As you are studying a full time course for 2 years, you will be eligible to apply for up to 18 months of PSW after completing your course.

3. How much are the living expenses for a year at the International School of Management?

Living expenses for students studying at ISM shall be EUR 11,904 per annum.

4. Do living costs differ based on the campus I choose?

Irrespective of the difference in living costs across ISM campuses, the German Visa process will require you to create a Block Account of 11,904 Euros as the annual living expenses (as prescribed by the German Government).

5. What will be the alternate pathway, if I could not get a visa from Germany after completion of the program?

As you will be studying at the Golden Gate University Worldwide program, you will be able to successfully complete the course through Golden Gate University Worldwide. In case you do not secure a Germany VISA, you may transfer to our other university partners in France, Canada or the United States, subject to your eligibility.

6. Can I do a part time job while studying in Germany?

As an international student in Germany, you can work part time. The time permitted in accordance with the immigration is 120 full days or 240 half days in a year. Typical wage in Germany is around 10 Euros per hour.

Question 5

Payment

Accepted Answer

What is the process of payment for this program?

Initially, you need to deposit INR 25,000 as a block amount for seat booking. 15 days before the start of course and once you have Class 12 marksheet available, you need to make a complete payment of the remaining amount. You can opt for no-cost EMI with credit facility providers if you want to pay in installments.

Can I pay the fee semester-wise?

Total fees have two components -
1. University fees
2. Articulation fees.
Articulation fees need to be paid together at once. You can avail a 0% EMI option with a monthly installment and a down payment of INR 25,000 to block your seat. If you are availing a 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI. University fees can be paid in 2 semesters.

Question 6

Refund Policy

Accepted Answer

Is there any deferral or refund policy for this program?

Refund Policy:
1. Student can claim a refund for the amount paid towards the Program at any time, before the Cohort Commencement Date, by visiting www.upgrad.com and submitting duly filled refund form via the "My Application" section under profile. Processing fee of INR 20,000 will be levied while processing the refund. If a Student has paid less than INR 20,000 while registering for the program, the Student shall not be eligible for any refund in such case.
2. Student shall not be eligible for any refund under any circumstances if refund request is raised post Cohort Commencement Date and Student will continue to pay the monthly EMI for loan (if applicable)* and such loan cannot be canceled. This is also applicable for those Students who could not complete their payment and could not be enrolled in the cohort opted for. However, the Student can raise a request for Pre-Program deferral as per the policy defined below for the same.
3. In case of a refund as per point 1 of this policy, the Student will be solely responsible for any cancellation of loan, including but not limited to applicable loan cancellation charges levied on the total canceled loan amount. These charges will be decided by the third-party financial institution that has granted given loan to the Student and upGrad will have no role to play in deciding the quantum of these charges.
4. Students must pay the full fee within 7 days of payment of Caution Money or Cohort Commencement Date, whichever is earlier, otherwise the admission letter will be rescinded.
5. Request for refund should be sent via email in the prescribed Refund Request Form, post completing the steps as per point 1 of this Refund Policy. The refund will be processed within 30 working days of commencement of the program after being duly approved by the upGrad Admissions Team.

Case	Fee Deducted/Charge
Before Program Commencement	INR 20,000 (processing fee)
Post Program Commencement	No Refund Possible

*Disclaimer - Loans for educational purposes are provided by third-party financial institutions, and upGrad Education Private Limited is not involved in these agreements and is not privy to the terms negotiated between the Students and the credit facility provider.

Deferral Policy: (Pre- Program Commencement)
- If a Student, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, Student will have an option to defer to another batch.
- However, the Student will be required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the Student will be assumed to be continuing in the same cohort.
- A Student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Student enrolled for.
- The Student has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the Student asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
- The fee applicable to the deferred Student will be as per prevailing Total Program Fee for the batch Student as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
- If a Student is facing severe issues in dedicating time to the course, Student will have an option to defer to another batch.
- A Student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Student enrolled for.
- The Student will be required to pay a deferral fee of 10% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
- The deferral request will be approved once the deferral fee is paid.
- Till this condition is complied, the Student will be assumed to be continuing in the same cohort.
- The Student has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the Student will continue as part of the current cohort.
- If the Student completes the deferral payment, the Student’s login will be disabled, The Student will leave the deferred cohort and the Student will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort .
- The deferral can only be requested during the batch for which the Student has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid
50% program fee (including taxes) to be paid	10% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort