Master of Business Administration (MBA) Liverpool Business School

Refund Policy: (Programs with/without prep-session component)

• The student must pay applicable caution money for the enrollment of the course. This will be adjustable against the total course fee payable by the student.
• You can claim a refund for the amount paid towards the Program at any time, before the Program Start Date, by visiting www.upgrad.com and submitting your refund form via the "My Application" section under your profile. You can request your Admissions Counsellor  to help you in applying and withdrawing for a refund by sending them an email with reasons listed. There shall be no refund applicable once the program has started. This is applicable even for those students who could not complete their payment, and could not be enrolled in the batch opted for. However, the student can avail pre-deferral as per the policy defined below for the same.
• Refund shall be processed to an eligible student within 30 working days from the date of receipt of refund form subject to submission of the right documents from him/her in this regard.
• Refund shall be subject to deduction of USD 150 processing charges and as per the conversion rate applicable.

Deferral Policy: (Post Program Commencement)

• If a student is facing severe issues in dedicating time to the course, we provide the opportunity for the student to defer to another batch. This deferral will be subjected to a 10% deferral fee of the total course amount + taxes if any along with the differential program fees between the two cohorts.
• This deferral request shall be granted only once and to either of the scheduled cohorts to start in the next 1 year from the start date of the initial batch in which the student was originally enrolled for.
• The deferral request will be approved once the deferral fee is paid. Until the process is completed, the student will be assumed to be continuing in the same cohort.
• The student has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee post which the deferral request shall be deemed as expired, and the student shall continue as part of the current cohort.
• If the student completes the deferral payment, the student’s login will be disabled, the student will leave the deferred cohort and the student will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort. For clarification, the grades of the graded assignments will be carried forward, whether or not the student had submitted these grading during the initial stage.
• The deferral can only be requested during the batch for which the student has enrolled is ongoing. Once the batch has completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad.

Deferral Policy: (Pre Program Commencement)

• If a student, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the cohort starts, we provide the opportunity for the student to defer to another batch.
• However, the student will be required to pay 50% of the total course fee amount (inclusive of taxes) before the deferral can be approved. Till this is completed, the student will be assumed to be continuing in the same cohort.
• A student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the start date of the initial batch in which the student was originally enrolled for.
• The student shall have time till the current cohort launch date to make the payment of the 50% program fee, post which the deferral request will expire. In the event the student raises a refund request after the deferral window expires, the above-mentioned applicable refund policy shall apply.
• The fee applicable to the deferred student will be as per prevailing fee for the batch student has opted to defer to (No additional deferral fee is required to be paid).The student shall be liable to pay the differential program fees between the two cohorts, if any.