Question 1

Course Curriculum

Accepted Answer

1. What is the scope of the Master of Business Administration 90 ECTS program?

The Master of Business Administration 90 ECTS is an engaging and rigorous MBA Program available in a hybrid format - divided into two components - 6 months online and 12 months on-campus (with SRH University of Applied Sciences, Germany). This program is designed for students to develop practical knowledge and skills, establish a professional network, and accelerate entry into the field of Healthcare Management or Marketing, HR Management or General Management & Leadership among others.

2. What should I expect from a Master of Business Administration 90 ECTS?

The Master of Business Administration 90 ECTS at SRH is dedicated to practical learning where students engage in real-world projects, industry collaborations, and in-depth research to develop innovative solutions for current business challenges. The program also fosters entrepreneurial thinking and transformation management, ensuring graduates are prepared to lead organizations through change. Whether you are aiming for a role as an International Marketing Manager, Analytics Manager, Finance Manager, or Management Consultant, this degree provides the expertise and strategic mindset to excel in high-impact careers.

3. Which topics are going to be covered as part of the online coursework?

The program will be delivered on a new technology platform to create a superior learning experience for participants who want to be on the cutting edge of management. The topics that are going to be covered are Strategic Management, Organisational Behaviour, Fundamentals of Management and Economics, Corporate Social Responsibility and Business Ethics and many more.

4. What type of learning experience should I expect from the online coursework?

The online learning experience will be a mix of interactive lectures from industry leaders and acclaimed faculty. Additionally, the program comprises live lectures dedicated to solving your academic queries and reinforcing learning. The on-campus learning experience will offer students the opportunity to engage directly with faculty and gain access to state-of-the-art laboratories and research facilities.

5. Is any certification granted at the end of the program?

Post successful completion of the program, a Master of Business Administration Degree shall be conferred upon by SRH University of Applied Sciences.

6. Can I sign up only for a few specific modules if I am interested in it?

No, the program is designed to be completed in its entirety and cannot be pursued as standalone modules.

Question 2

About the SRH University of Applied Sciences

Accepted Answer

1. Why should you pursue a Master of Business Administration 90 ECTS from the SRH University of Applied Sciences?

Top-Tier Academic Excellence – SRH is among Germany’s most prestigious private universities, FIBAA, and the German Accreditation Council, ensuring globally recognized degrees.
Innovative CORE Learning Model – Experience a competence-based MBA Program, hands-on, project-based study approach that enhances problem-solving, leadership, and decision-making skills in real-world business scenarios.
Future-Ready Specializations – Choose from cutting-edge MBA tracks, including Healthcare Management, International HR, Marketing Intelligence, General Management, and Sustainable Innovation & Entrepreneurship.
Powerful Industry Connections – Gain access to 3,500+ corporate partners, real-world internships, and networking opportunities with top global companies.
Global Career Acceleration – With 97% of SRH graduates securing jobs within a year and career support from a dedicated placement team, learners step into leadership roles with confidence.

2. What are the part-time working rules in Germany?

As per current immigration norms, students may work part-time for a maximum of 120 full days or 240 half days annually. upGrad does not guarantee the availability of part-time work, and visa norms are subject to change at the discretion of the German authorities.

3. Will I be supported for TOEFL/IELTS/PTE or other English language exams during this program?

Yes, upGrad will help you prepare for the English proficiency test to establish your current English proficiency to be eligible for the Master's program in Germany.

4. When will I go to the SRH University of Applied Sciences, Germany?

The SRH University of Applied Sciences, Germany will have 2 intakes for students coming through this accelerator pathway. The intakes will be in April and October. Though the application process for the SRH University of Applied Sciences, Germany will start during the online program, you will be able to go to the SRH University of Applied Sciences, Germany in the nearest intake available. Subject to learner meeting eligibility criteria set by university for transfer to on-campus experience.

5. When will I get an Offer Letter from the SRH University of Applied Sciences?

upGrad will apply for a conditional offer letter at the SRH University of Applied Sciences, Germany once all the required documents are provided by you (as given in the offer letter issued to you by upGrad). Apart from the documents mentioned in the offer letter from SRH University of Applied Sciences, Germany, you will have to submit the proof of English proficiency for making an application to SRH University of Applied Sciences, Germany. upGrad will support you to get your English proficiency scores within 3 months of the start of the batch to accelerate this process. Once you submit the APS certificate and English Language Proficiency scorecard you will get an unconditional offer letter from the SRH University of Applied Sciences.

6. How long are the online classes for?

There is a total of 4 courses that will be taught by upGrad. The duration of each course is 4 weeks. In total, the student would have to complete 16 weeks of live lectures after which they can start preparing or transitioning into their on-campus journey. The course- Seminar would entail 5 weeks of live lectures to be taught by the university itself.

Question 3

Selection Criteria

Accepted Answer

1. How do I know if the program is right for me?

This program is right for:

Those with a strong academic foundation, offering a valuable edge in the Master of Business Administration (90 ECTS) program.
Individuals aspiring to excel in roles such as International Marketing Manager, Analytics Manager, Finance Manager, Project Manager, Senior Financial Analyst.
The Master of Business Administration (90 ECTS) program fosters hands-on learning, enabling participants to cultivate their distinctive leadership approach, spearhead innovation, steer organizational change, and attain exceptional outcomes.

2. Is there any minimum educational qualification required to take this program?

For SRH University of Applied Sciences (Online):

Applicants must hold a 4 year or 3 year Bachelors Degree (except B.A/B.Sc. General) in any discipline with a minimum of 60% marks or a German GPA of 3.0 and below in their Bachelors Degree.
The awarding university should have an H+ status on Anabin. To check H+ please visit (https://anabin.kmk.org/no_cache/filter/institutionen.html).
2 years of Full Time Work Experience after graduation.
Medium of Instruction should be English as certified by bachelors graduation institution (MOI letter is required for admission purposes).

For SRH University of Applied Sciences, Germany (On-campus):

The student must successfully complete the MBA Semester 1 from the SRH University of Applied Sciences with an aggregate of minimum 50% or above and 50% in each individual course.
English Proficiency Requirements are IELTS Academic>= 6.5 overall with no sectional score lower than 6 or TOEFL iBT >= 87 or TOEIC Listening/Reading >=785, Speaking 160, Writing 150 or Duolingo >=110 or Cambridge CAE or CPE (grade A, B, or C) or PTE >= 59.

3. Is work experience required for this course?

2 Years of professional work experience is required.

4. What is the list of documents that are required to make an application to the SRH University of Applied Sciences, Germany for a final offer letter?

The list of documents that are required to make an application to the SRH University of Applied Sciences for a final offer letter are:

Marksheets from 10th and 12th (Optional)
Graduation Degree and Semester-wise marksheets
Graduation Transcripts
Passport
Statement of Purpose/Cover letter
Resume
Photograph
Medium of Instruction Letter (MOI)
Proof of English Proficiency scorecard
Work Experience Letter
APS Certificate

5. What is the selection process for this program?

There are 3 simple steps in the Admission Process which is detailed below:
STEP 1 - Application and Document Submission - Apply on upGrad.com and submit your documents.
STEP 2 - Shortlisting basis overall performance - Our admissions committee will review your profile. Upon qualifying, an offer letter will be sent to you.
STEP 3 - Enrollment for Access to Prep Content - Make a quick block payment of INR 25,000 to reserve your seat and receive immediate access to the prep content and begin your upGrad journey. Complete balance payment with assistance from our loan partners where required.

Question 4

Visa

Accepted Answer

1. Will upGrad help me in writing Academic and Visa SOP?

UpGrad will help with your Academic and Visa SOP and organize training on how to write a good SOP.

2. How much are living expenses for a year in Germany?

Living expenses in Germany for international students are approximately 11,904 Euros per annum.

Question 5

Time Commitment

Accepted Answer

1. What is the time commitment expected for the program?

Up to 12-15 Hours/Week of time commitment is expected to be able to graduate from the Program.

2. How will my doubts/questions be addressed in an online program?

Our Student Support is available. You can write to us via studentsupport@upgrad.com Or for urgent queries, use the "Talk to Us" option on the Learn platform.Additionally, an upGrad buddy will enhance the learners’ experience by engaging with them to ensure they are on track with upcoming deadlines, and submissions. They will offer guidance, and resolve their non-academic queries.Peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer them within a day. Regular Q&A sessions with faculty to get clarification on conceptual doubts.

Question 6

Payment

Accepted Answer

No cost CC EMI FAQ's

0% EMI with 3rd Party Loan Facilitators /Credit card option availability will vary program wise.

1. Which banks allow using 0% Credit card EMI or Credit card EMI?
No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC)
2. Is there any minimum transaction limit ?
Yes. 50000 is the minimum.

3. Standard Chartered Bank offers 18 or 24 months No Cost EMI ?
No. ONLY 12 months is available irrespective of the Program enrolled.

4. Will I have to pay any extra amount for the EMI transaction?
If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

5. Are there any fees or down payment?
Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

6. Can I use my International credit card for 0% credit EMI or Credit Card EMI?
Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

7. Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?
Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

8. Can I Pay Using Multiple Credit Cards ?
Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

9. How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?
You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

10. Why is the entire amount blocked on my credit card?
Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

11. Why is interest getting charged on No Cost EMI?
Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

Question 7

Refund Policy

Accepted Answer

1. Is there any deferral or refund policy for this program?

Refund Policy:
1. Students must pay an applicable Caution Amount for the enrollment to the Program. This Caution Amount will be adjustable against the total Program fee payable by the student.
2. Once the student has made a partial or full payment of Program fee, such student can claim a refund for this amount at any time before the cohort commencement date by raising a refund request through ‘My applications’ page on our website (www.upgrad.com), stating the specific reason for the refund. The refund shall be subject to a deduction of INR. 20,000/- towards processing fee. If less than INR. 20,000/- have been paid in total, students shall not be eligible for any refund in such a case.
3. Students shall not be eligible for a refund (under any circumstances) if the refund request is raised post-program/Batch Start Date. In such a case, the student will continue to pay the EMI of his loan (if applicable) as the loan cannot be canceled. This is also applicable to students who could not complete their payment and could not get enrolled in their opted cohort. However, the student can request a pre-program deferral as per the policy defined below for the same.
4. Student shall not be eligible for refund of any amount paid towards the Program in case any discrepancy is identified between your application and self-attested documents including but not limited to wrong details about your grades or any other incorrect information provided in your application.
5. In case of a valid refund request post obtaining the loan from a third party loan facility provider, we would like to clarify that the responsibility of canceling the loan will lie with the student as upGrad is not privy to such arrangements between the student and the third party loan facility provider.
6. If students do not provide documents as per the timeline mentioned in the offer letter, they will be deferred to the next batch and they will not be eligible for any refund.

Deferral Policy: (Pre- Program Commencement)
1. If a learner, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the Cohort Commencement Date, learner will have an option to defer to another batch.
2. However, the learner is required to pay 50% of the Total Program Fee amount (inclusive of taxes) before the deferral can be approved. Till this condition is complied with, the learner will be assumed to be continuing in the same cohort.
3. A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the Learner enrolled for.
4. The learner has time till the current Cohort Commencement Date to make the payment of the 50% of the Total Program Fee, post which the deferral request will expire. Once the deferral window expires and the learner asks for a refund after the Cohort Commencement Date, the above-mentioned applicable refund policy will apply.
5. The fee applicable to the deferred learner will be as per prevailing Total Program Fee for the batch learner as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)
1. If a learner is facing severe issues in dedicating time to the course, learner will have an option to defer to another batch.A learner can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the Cohort Commencement Date of the initial batch the Learner enrolled for.
2. The learner will be required to pay a deferral fee of 5% of the Total Program Fee (inclusive of taxes) if any along with the differential program fees between the two cohorts.
3. The deferral request will be approved once the deferral fee is paid.
4. Till this condition is complied, the learner will be assumed to be continuing in the same cohort.
5. The learner has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee, post which the deferral request will expire, and the learner will continue as part of the current cohort.
6. If the learner completes the deferral payment, the learner’s login will be disabled. The learner will leave the deferred cohort and the learner will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort.
7. The deferral can only be requested during the batch for which the learner has enrolled is ongoing. Once the batch has been completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad.

Case	Deferral fee
Before Program Commencement	50% program fee (including taxes) to be paid upfront- no additional deferral fee to be paid
Post Program Commencement (0-7 days after program start date)	5% of the program fee (including taxes) to be paid within 7 days as deferral fee
Post Program Commencement (8 days after program start date)	Will have to continue as a part of the current cohort

Question 8

Disclaimer

Accepted Answer

Disclaimer

Finance, No Cost EMI and Credit Card EMI options, are provided by third-party financial institutions. Terms and conditions are subject to change at their discretion without prior notice. Please verify details with the respective service provider before proceeding.
Cost-of-living estimates are indicative only and subject to variation based on personal lifestyle choices, location, exchange rates, and other factors. Actual expenses may differ from the stated figures.
The student assumes full responsibility for all expenses associated with visas, travel, and related costs. upGrad does not provide any assurance or make representations regarding visa approval or the procurement of the visa and Post Study Work Permit.
Tuition fees are subject to change by the university at any time during the course. upGrad has no control over such revisions. Learners are responsible for monitoring communications from the university regarding any fee modifications.