- Be part of the global upGrad community
- Network with like-minded individuals and learners
- Access and learn from global subject matter experts
- Enhance your data science skills
- Real world Data Science Industry Based Projects & Case Studies
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- Post Graduate Diploma in Data Science (E-Learning)
Post Graduate Diploma in Data Science (E-Learning)
Advance your career and unlock the potential of data with our all-encompassing course. Delve into foundational data toolkits, master machine learning algorithms, explore databases, and seamlessly integrate threading—all under one comprehensive program. Additionally, hone the art of data-driven storytelling to effectively communicate insights and drive impactful decision-making. Start your journey towards data mastery today!-
TypePost-graduate
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Start DateComing Soon
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Duration12 months
- For Working Professionals 100% Online
- | 25+ Industry Project
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Accreditation and Membership
Introduction to PGD DS
Course Snapshot
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Expand your horizons:
Learn alongside global peers
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Dive into diverse tracks:
Choose your specialization!
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IOA
recognized course
- Best-in-class content by leading faculty and industry leaders in the form of videos, case studies and projects
- 90+ Hours of Live Sessions
- Collaborative projects with student-mentor interaction
- AI Powered Profile Builder
Key Highlights of upGrad Institute's PGD in Data Science
What is this course about?
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Course Overview
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Career in Data Science
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Top Skills You Will Learn
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Graduation Requirements
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Who Is This Course For?
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Student Support
Course Overview
- PG Diploma from upGrad Institute
- 360 Degree Career Support
- 1:1 Career Coaching
- Live Sessions by Global Experts
- More than 25 Live Learning Sessions
- 200+ Hours of Learning
- Student support available all days
- AI profile builder
- Industry Based Projects & Case Studies
- 25+ Industry Projects Available
Why pursue a career in Data Science?
- 27.9% - The rise in demand for skilled and knowledgeable data scientists by 2026 as per The United States Bureau of Labor Statistics.
- 498,000 - Data Science jobs available as per LinkedIn.
- *Up to $145000 salary for skilled data scientists.
Top Skills You Will Learn
- Predictive Analytics using Python, Machine Learning, Data Visualization, Big Data, Natural Language Processing, Deep Learning, Data Warehousing, Data Visualisation in Tableau and Power BI, Data Storytelling.
Post Graduate Diploma in Data Science (E-Learning) will be awarded to students who fulfil:
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Completion of the course
- Learners scoring less than 25% on a module level will be marked Fail, regardless of percentile.
- Students will be assessed based on Assignments and Projects.
Who Is This Course For?
- Engineers, Marketing & Sales Professionals
- Fresh Graduates
- Domain Experts
- Software & IT Professionals
Student Support
- A dedicated program coordinator
- 24/7 support to answer all your queries! intstudentsupport@upgrad.com
- Centralised Whatsapp channels for queries
PGD in Data Science Certificate
Post Graduate Diploma in Data Science (E-Learning)
Upon successful completion of the Course, you will receive a Post Graduate Diploma in Data Science (E-Learning) from upGrad Institue.
Post Graduate Diploma in Data Science (E-Learning) from upGrad Institue.
- Be part of the global upGrad community
- Network with like-minded individuals and learners
- Access and learn from global subject matter experts
- Enhance your data science skills
- Real world Data Science Industry Based Projects & Case Studies
Explore Our Learning Platform
Learn on an AI-powered & personalised platform with best-in-class
content, live sessions & mentoring from leading industry experts.
PGD in Data Science Instructors
Whom will you learn from?
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12 Instructors
Marcello Trovati
- Professor in Data Science
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A computer and data scientist with several years of experience in Academic, having graduated from University of Exeter and Aberdeen
A computer and data scientist with several years of experience in Academic, having graduated from University of Exeter and Aberdeen
Read More
Matthew Kolakowski
- United States of America
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Judy has developed and taught Master of Science degrees in IT Management, Project Management, and Business Analytics.
Judy has developed and taught Master of Science degrees in IT Management, Project Management, and Business Analytics.
Read More
Filipa Peleja
- United States of America
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A data science and machine learning specialist having graduated from LSBF and NOVA School of Science and Technology
A data science and machine learning specialist having graduated from LSBF and NOVA School of Science and Technology
Read More
Hindol Basu
- CEO
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An alumnus of IIT and IIM with over 13 years of experience in analytics with industry leaders such as CitiGroup, Tata Industries, etc.
An alumnus of IIT and IIM with over 13 years of experience in analytics with industry leaders such as CitiGroup, Tata Industries, etc.
Read More
S. Anand
- CEO
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A gold medallist from IIM Bangalore, an alumnus of IIT Madras and London Business School, Anand is among the top 10 data scientists in India.
A gold medallist from IIM Bangalore, an alumnus of IIT Madras and London Business School, Anand is among the top 10 data scientists in India.
Read More
Sameer Dhanrajani
- Co-Founder & CEO
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An AI and Analytics evangelist for Fortune 500 companies who have won several industry awards in the field of analytics
An AI and Analytics evangelist for Fortune 500 companies who have won several industry awards in the field of analytics
Read More
Ujjyaini Mitra
- Head of Analytics
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An alumnus of McKinsey and Co., Flipkart, and Bharti Airtel with over 11 years of experience.
An alumnus of McKinsey and Co., Flipkart, and Bharti Airtel with over 11 years of experience.
Read More
Kalpana Subbaramappa
- Ex-AVP
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Kalpana is the ex-AVP of Decision Sciences at Genpact with over 20 years of experience.
Kalpana is the ex-AVP of Decision Sciences at Genpact with over 20 years of experience.
Read More
Ankit Jain
- Sr. Research Scientist
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An alumnus of IIT Bombay, UCB and Harvard Business School with over 9 years of experience
An alumnus of IIT Bombay, UCB and Harvard Business School with over 9 years of experience
Read More
Sajan Kedia
- Lead Data Scientist (Pricing)
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An alumnus of IIT with over 7 years of experience at Watson at IBM Research, startups & Myntra
An alumnus of IIT with over 7 years of experience at Watson at IBM Research, startups & Myntra
Read More
Mirza Rahim Baig
- Lead | Business Analytics
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Advanced analytics professional with 8+ years of experience as a consultant in the e-commerce and healthcare domains.
Advanced analytics professional with 8+ years of experience as a consultant in the e-commerce and healthcare domains.
Read More
Bijoy Kumar Khandelwal
- Chief Operating Officer
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Bijoy comes with a deep understanding of private and cloud architectures and has helped numerous companies make the transition.
Bijoy comes with a deep understanding of private and cloud architectures and has helped numerous companies make the transition.
Read More
PGD in Data Science Syllabus
What will you learn?
Best in class curriculum designed by leading faculty and industry practitioners
Track 1: Deep Learning
Topics
- Machine Learning – 2
- Advanced Machine Learning and Deep Learning
- Advanced Deep Learning and Computer Vision
Track 2: Natural Language Processing
Topics
- Machine Learning – 2
- Advanced Machine Learning and Natural Language Processing
- Advanced Natural Language Processing
Track 3: Business Analytics
Topics
- Advanced Machine Learning
- Data Visualisation and Story Telling
- Solving Business Requirements
Track 4: Business Intelligence / Data Analytics
Topics
- Advanced DBs and Big Data Analytics
- Data Visualisation and Story Telling
- Advanced Problem Solving and Programming
Track 5: Data Engineering
Projects
Learn by Doing
Best-in-class content by leading faculty and industry leaders in the form of videos, cases and projects, assignments and live sessions
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Engage in collaborative projects with student-mentor interaction
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Benefit by learning in-person with Expert Mentors
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Personalised descriptive feedback on your submissions to facilitate improvement
Credit EDA Assignment
In this assignment, you will work for a consumer finance company which specialises in lending various types of loans to urban customers, and use EDA to analyse the patterns present in the data. This will ensure that the applicants that are capable of repaying the loan are not rejected.
In this assignment, you will work for a consumer finance company which specialises in lending various types of loans to urban customers, and use EDA to analyse the patterns present in the data. This will ensure that the applicants that are capable of repaying the loan are not rejected.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
RSVP Case Study
In this assignment, you will work on a movies dataset using SQL to extract exciting insights about popular films and the factors that drive a film.
In this assignment, you will work on a movies dataset using SQL to extract exciting insights about popular films and the factors that drive a film.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Bike Sharing Assignment
Build a regression model to understand the factors on which the demand for bike sharing systems vary on and help a company optimise its revenue.
Build a regression model to understand the factors on which the demand for bike sharing systems vary on and help a company optimise its revenue.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Lead Scoring Case Study
In this case study, the company requires you to build a machine learning classification model wherein using some demographics and behavorial data of the leads (potential buyers), it will be able to identify the ones most likely to convert.
In this case study, the company requires you to build a machine learning classification model wherein using some demographics and behavorial data of the leads (potential buyers), it will be able to identify the ones most likely to convert.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Big Data Case Study
Understand how a big data project in the industry is taken up and solved through a comprehensive big data case study on cloud.
Understand how a big data project in the industry is taken up and solved through a comprehensive big data case study on cloud.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
SQL & Python Lab
Solve intensive programming questions in a competitive lab environment to showcase and evaluate your SQL and Python coding skills.
Solve intensive programming questions in a competitive lab environment to showcase and evaluate your SQL and Python coding skills.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Model Selection Case Study - Telecom Churn
Telecom companies often face the problem of churning customers due to the competitive nature of the industry. Help a telecom company identify customers that are likely to churn and make data-driven strategies to retain them from the perspective of a business analyst.
Telecom companies often face the problem of churning customers due to the competitive nature of the industry. Help a telecom company identify customers that are likely to churn and make data-driven strategies to retain them from the perspective of a business analyst.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Airbnb Case Study
Understand the factors that drive the Airbnb business and help the team leads tackle problems and bottlenecks through extensive data analysis on UI tools.
Understand the factors that drive the Airbnb business and help the team leads tackle problems and bottlenecks through extensive data analysis on UI tools.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Business Case Study
Understand how data projects are taken up in the industry and implement the steps required to successfully manage and complete a data project.
Understand how data projects are taken up in the industry and implement the steps required to successfully manage and complete a data project.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
NN Assignment
In this assignment, you will build a complete neural network using Numpy. You will implement all the steps required to build a network - feedforward, loss computation, backpropagation, weight updates etc. You will use the MNIST dataset to train your model to classify handwritten digits between 0-9.
In this assignment, you will build a complete neural network using Numpy. You will implement all the steps required to build a network - feedforward, loss computation, backpropagation, weight updates etc. You will use the MNIST dataset to train your model to classify handwritten digits between 0-9.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Gesture Recognition Case Study
Imagine you are working as a data scientist at a home electronics company which manufactures state of the art smart televisions. You want to develop a cool feature in the smart-TV that can recognise five different gestures performed by the user which will help users control the TV without using a remote.
Imagine you are working as a data scientist at a home electronics company which manufactures state of the art smart televisions. You want to develop a cool feature in the smart-TV that can recognise five different gestures performed by the user which will help users control the TV without using a remote.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Advanced ML Case Study - Telecom Churn
Telecom companies often face the problem of churning customers due to the competitive nature of the industry. Help a telecom company identify customers that are likely to churn and make data-driven strategies to retain them from the perspective of a data scientist.
Telecom companies often face the problem of churning customers due to the competitive nature of the industry. Help a telecom company identify customers that are likely to churn and make data-driven strategies to retain them from the perspective of a data scientist.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Syntactic Processing Assignment
Use the techniques such as POS tagging and Dependency parsing to extract information from unstructured text data.
Use the techniques such as POS tagging and Dependency parsing to extract information from unstructured text data.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Automatic Ticket Classification Case Study
In this case study you will create a solution that will help in automating the classification of different complaint tickets raised by the customers of a multinational bank.
In this case study you will create a solution that will help in automating the classification of different complaint tickets raised by the customers of a multinational bank.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
MapReduce Programming Assignment
Perform MapReduce Programming in a big data environment on a large dataset.
Perform MapReduce Programming in a big data environment on a large dataset.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
ETL Project
Make use of Sqoop, Redshift & Spark to design an ETL data pipeline.
Make use of Sqoop, Redshift & Spark to design an ETL data pipeline.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Retail Project
Build an end-to-end real-time data processing application using Spark Streaming and Kafka.
Build an end-to-end real-time data processing application using Spark Streaming and Kafka.
Skills learned
- Data Mining
- Data Mining
- Data Mining
- Data Mining
Learner Support and Services
How will upGrad support you?
Strong hand-holding with dedicated support to help you navigate your Post Graduate Diploma in Data Science (E-Learning)
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Learning Support
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Networking Opportunities
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Career Services
Student Support (Non-Academic queries)
- Student Support Team is available 24*7
- Email us on studentsupport@upgrad.com OR use the "Talk to Us" option on the Learning platform
Doubt Resolution (Academic)
- Live Discussion forum for peer to peer doubt resolution monitored by technical experts
- 1-1 Doubt solving sessions with Teaching Experts
- Informal peer groups on WhatsApp for doubt solving
Industry Networking
- Global alumni network based in over 85 countries
- Virtual networking sessions with classmates and alumni
- Online discussion forums for peer to peer interaction
- Learn and network with our industry experts and career coaches
- Informal peer groups on WhatsApp for learners to interact and network
GGU DBA Alumni Careers
20 Programming Languages, Tools & Libraries Covered
Career Impact
Career Coaching (1:1)
(1:1) with a dedicated career coach to build your career path.
Career Webinars
Industry leaders to guide you on job opportunities, career path in the field of Data. Support on polishing your hard skills and soft skills for interview preparation.
Profile Builder
Resume and LinkedIn Profile Building to enhance your career.
Interview Preparation
Support on polishing your hard skills and soft skills for interview preparation.
Career Coaching (1:1)
Career Webinars
Profile Builder
Interview Preparation
Course Fee: AED 18,300
Application Fee: USD 500* (non-refundable)
Application Fee: AED 1800* (non-refundable)
All GST and other taxes are inclusive in the fees
**Deferment fees are at 10% of the course fee and are non-refundable
*Application Fee is additional to the course Fee
PGD DS Eligibility & Admissions
How to apply for PGD DS Program?
There are 5 simple steps in the Admission Process which is detailed below:
Minimum Age: 21 Years Old
Academic Level:
1) Bachelor’s Degree in any discipline or;
2) Mature candidates who are at least 30 years old and above with 8 years of relevant working experience with a Diploma and;
3) Applicants must also obtain 6 out of 11 for the Admission Aptitude Test or GMAT (Score of 650 and above) or GRE (Score of 300 and above)
English Language Proficiency: Bachelor Degree where English is the mode of delivery or IELTS 6.0 or equivalent
Application
Fill in Application Form and complete the admission test
Fill in Application Form and complete the admission test
Read MoreCourse Counselling
Pre-course counselling to be conducted by our seasoned admissions counsellor
Pre-course counselling to be conducted by our seasoned admissions counsellor
Read MoreGet Shortlisted
Obtain the offer letter if you have met our admissions requirements
Obtain the offer letter if you have met our admissions requirements
Read MoreApplication Fee
Pay the application fee and sign the requisite documents
Pay the application fee and sign the requisite documents
Read MoreFinalise Enrolment
Pay the course fee and complete your orientation to start your journey
Pay the course fee and complete your orientation to start your journey
Read More
Refer someone you know and receive cash reimbursements of up to
!*
*More details under the referral policy under Support Section
Data Science Program Success Stories
What Our Learners Say
My skill set has been sharpened, I've learnt new skills, and improved my competency
As part of my upskilling, I searched for programs that could help achieve that and came across upGrad and enrolled. It has been a really enlightening journey and one that I've thoroughly enjoyed. My skill set has been sharpened, I've learnt new skills, and improved my competency. I've also connected and made friends with some really awesome and like-minded people along the way and thus I've enlarged my network. Part of my success was that I was invited by the Vice Chancellor of one of the Universities in South Africa to address the executive council on a large language model i.e ChatGPT, and its impact on research.
As part of my upskilling, I searched for programs that could help achieve that and came across upGrad and enrolled. It has been a really enlightening journey and one that I've thoroughly enjoyed. My skill set has been sharpened, I've learnt new skills, and improved my competency. I've also connected and made friends with some really awesome and like-minded people along the way and thus I've enlarged my network. Part of my success was that I was invited by the Vice Chancellor of one of the Universities in South Africa to address the executive council on a large language model i.e ChatGPT, and its impact on research.
Read MoreElisha Bax Dibakoane
- Lead Data Scientist at Vodacom
- 16 Years of Experience
My experience this far has been nothing short of exceptional.
I took up the upGrad Data Science course with a desire to challenge myself and expand my knowledge in this rapidly evolving field. My experience this far has been nothing short of exceptional. The program has pushed me to grow both professionally and personally, and I feel equipped with the skills and confidence to take on new challenges in my career.
I took up the upGrad Data Science course with a desire to challenge myself and expand my knowledge in this rapidly evolving field. My experience this far has been nothing short of exceptional. The program has pushed me to grow both professionally and personally, and I feel equipped with the skills and confidence to take on new challenges in my career.
Read MoreNoaman Kazi
- Head - Digital Technology, Product delivery at Jawwy
- 20 Years of Experience
UI PGD DS 31 Dec 2023 Cohort
I am grateful for the positive and inclusive learning environment that upGrad Institute (UI) provided. The dedicated faculty members not only impart knowledge but also inspire critical thinking and creativity. The support and guidance I received from the learning experience team was encouraging. The entire UI team is always willing to go extra mile to help us.
Prachi Singh
- UI PGD DS learner
My experience at upGrad Institute (UI) has been immensely enriching. The programs, coupled with dedicated support, made my journey memorable. The quality of instruction and course content impressed me. The interactive platform facilitated effective learning and engagement. Personalized support from the student success team was invaluable. Their mentorship kept me motivated. I highly recommend UI to anyone seeking career advancement.
Shagufta Naz
- UI PGD DS learner
I enrolled in the Post Graduate Diploma in Data Science course in December. We've delved into Python, covering loops, coding, and working with various datasets for univariate, bivariate, and multivariate analysis. Completing and submitting assignments has boosted my confidence. The course material, rich with examples, has been excellent. It's been a rewarding journey thus far, and I eagerly anticipate completing the course by year's end.
Harish Kumar
- UI PGD DS learner
It is an amazing experience! upGrad Institute offers a wide range of courses and programs to help you advance your career and skills. I'm confident you'll find the experience enriching and valuable. Best of luck with your studies! If you need any assistance or have any questions along the way, please drop an email to your UI student success team, who will assist you and keep you updated. Thank you very much.
Muqthiar Ahmed Khan
- UI PGD DS learner
Frequently Asked Questions
1. What are some of the topics that will be covered?
Predictive Analytics using Python, Machine Learning, Data Visualization, Big Data, Natural Language Processing.
Predictive Analytics using Python, Machine Learning, Data Visualization, Big Data, Natural Language Processing.
2. Who is this Course for?
Engineers, Marketing & Sales Professionals, Freshe graduates, Domain Experts, Software & IT Professionals.
Engineers, Marketing & Sales Professionals, Freshe graduates, Domain Experts, Software & IT Professionals.
3. What are some of the job opportunities after graduation?
Data Analyst, Data Scientist, Data Engineer, Product Analyst, Machine Learning Engineer, Decision Scientist.
Data Analyst, Data Scientist, Data Engineer, Product Analyst, Machine Learning Engineer, Decision Scientist.
4. How long is the course?
5. What are the equivalent requirements for IELTS 6.0?
upGrad Institute IELTS 6.0 Equivalent Chart:
- International English Language Testing System (IELTS), score of 6.0 and above
- Test of English as a Foreign Language (TOEFL), score of 80 and above
- Pearson Test of English (PTE), score of 54 and above
- Cambridge English for Speakers of other Languages (ESOL),Level 1 and above
- Cambridge Occupational English Test (OET), score of C/250+ and above
- Cambridge CPE and CAE, score of 169 and above
- Test of English for Education Purposes (TEEP), score of 6.0 and above
- Oxford International Business English Certificate (OIBEC), Pas
- Duolingo English Test, score of 105 and above
- GCSE English, grade C and above
- GCE A-level English Language, grade C and above
- GCE AS-level English language, grade C and above
- Cambridge O-level, grade C and above
- Cambridge International GCSE, English as First Language, grade C and above
- Cambridge International GCSE, English as Second Language, grade C and above
- International Baccalaureate: English A, 4 at SL or HL and above
- International Baccalaureate: English B, 4 at SL or HL and above
- For HongKong learners taking the HKDSE exam, Grade 4 and above
- For HongKong learners taking the HKAL exam, Grade C and above
- For Indian learners taking the National Board Standard XII exam, 70% and above
- For Indian learners taking the State Board Standard XII exam, 80% and above
upGrad Institute IELTS 6.0 Equivalent Chart:
- International English Language Testing System (IELTS), score of 6.0 and above
- Test of English as a Foreign Language (TOEFL), score of 80 and above
- Pearson Test of English (PTE), score of 54 and above
- Cambridge English for Speakers of other Languages (ESOL),Level 1 and above
- Cambridge Occupational English Test (OET), score of C/250+ and above
- Cambridge CPE and CAE, score of 169 and above
- Test of English for Education Purposes (TEEP), score of 6.0 and above
- Oxford International Business English Certificate (OIBEC), Pas
- Duolingo English Test, score of 105 and above
- GCSE English, grade C and above
- GCE A-level English Language, grade C and above
- GCE AS-level English language, grade C and above
- Cambridge O-level, grade C and above
- Cambridge International GCSE, English as First Language, grade C and above
- Cambridge International GCSE, English as Second Language, grade C and above
- International Baccalaureate: English A, 4 at SL or HL and above
- International Baccalaureate: English B, 4 at SL or HL and above
- For HongKong learners taking the HKDSE exam, Grade 4 and above
- For HongKong learners taking the HKAL exam, Grade C and above
- For Indian learners taking the National Board Standard XII exam, 70% and above
- For Indian learners taking the State Board Standard XII exam, 80% and above
1. What is the refund policy for this program?
Refund Policy:
1. You can claim a refund for the amount paid towards the Program at any time, before the Program Start Date, by visiting www.upgrad.com and submitting your refund form via the "My Application" section under your profile. You can request your Admissions Counsellor to help you in applying and withdrawing for a refund by sending them an email with reasons listed. There shall be no refund applicable once the program has started. This is applicable even for those students who could not complete their payment, and could not be enrolled in the batch opted for. However, the student can avail pre-deferral as per the policy defined below for the same.
2. Student must pay the full fee within seven (7) days of payment of the deposit amount or Batch Start Date, whichever is earlier; otherwise, the admission letter will be rescinded.
3. Request for refund as per point no. 1 of the refund policy must be sent via email in the prescribed refund request form. The refund will be processed within 30 working days of submitting the duly signed refund form, after being duly approved by the Academic Committee.
Refund Policy:
1. You can claim a refund for the amount paid towards the Program at any time, before the Program Start Date, by visiting www.upgrad.com and submitting your refund form via the "My Application" section under your profile. You can request your Admissions Counsellor to help you in applying and withdrawing for a refund by sending them an email with reasons listed. There shall be no refund applicable once the program has started. This is applicable even for those students who could not complete their payment, and could not be enrolled in the batch opted for. However, the student can avail pre-deferral as per the policy defined below for the same.
2. Student must pay the full fee within seven (7) days of payment of the deposit amount or Batch Start Date, whichever is earlier; otherwise, the admission letter will be rescinded.
3. Request for refund as per point no. 1 of the refund policy must be sent via email in the prescribed refund request form. The refund will be processed within 30 working days of submitting the duly signed refund form, after being duly approved by the Academic Committee.
upGrad Learner Support
Available from 9 AM to 8 PM GMT (Monday - Friday).
*All telephone calls will be recorded for training and quality purposes.
*If we are unavailable to attend to your call, it is deemed that we have your consent to contact you on purpose.