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upGrad USA
Home USA Blog Career Blogs Digital Transformation Strategies in Modern Businesses in the US

Digital Transformation Strategies in Modern Businesses in the US

Tejaswi Singh by Tejaswi Singh
May 21, 2025
in Career Blogs
US Business: Digital Transformation
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It has become imperative for businesses to transform digitally nowadays. With the proper process, companies can reach new heights, while the wrong moves can sap the life of entire organizations. The importance of digital transformation in US businesses has grown further because of the COVID pandemic, which has changed the whole business landscape, and the increasing levels of competition in every sector and industry.

70% of digital transformation efforts fail because companies adopt unsuitable technologies and ineffective strategies. This blog will focus on the best digital transformation strategies businesses can adopt, look at successful examples of such transformation, and examine what worked in those instances.

Read Also: Transformational Leadership: Driving Change in Organizations

Popular Digital Transformation Strategies Businesses in the US are Using

The digital age is fast, and companies need more than technology to create and implement an effective digitalization strategy. They require the right solutions that drive agility, customer-centricity, and innovation.

Low-Code and No-Code Development Platforms

Low-code and no-code development platforms empower teams to build applications without writing complex code. They accelerate app delivery, democratize innovation, and reduce dependency on IT. They are the perfect tools for streamlining workflows, rapidly iterating business ideas, and automating operations.

Cloud Computing Services

Cloud platforms offer organizations the flexibility, cost-efficiency, and scalability to support remote work, real-time data collaboration, and data storage. When companies migrate to the cloud, they boost operational resilience and enable seamless integration across departments.

Artificial Intelligence and Machine Learning

Artificial Intelligence and Machine Learning are the heart of the digital transformation strategies being adopted by businesses in the US and around the world. They power predictive analysis, intelligent automation, personalized customer experiences, and fraud detection. These technologies also help organizations make smarter decisions and thus improve efficiency throughout the organization.

GGU MBA

Robotic Process Automation

Robotic process automation (RPA) solutions automate repetitive and rule-based tasks, thus reducing human error and freeing up employees for work that yields higher value. This is especially important in finance, customer support processes, and HR.

Enterprise Resource Planning Systems

Contemporary ERP systems unify core business processes, such as finance and supply chain, CRM, and HR, into a single system. They also offer better operations control and real-time insights.

Also Read: Top-Ranked Artificial Intelligence Master’s Programs to Advance Your AI Career

Other Major Digital Transformation Strategies Used by Businesses in the US

In addition to the strategies discussed above, prominent digital transformation strategies adopted by businesses in the US also include the following.

Customer Relationship Management Platforms

These platforms support sales, service, and marketing teams with 360-degree customer views.

Data Analytics and Business Intelligence Tools

These help organizations gather, visualize, and act on insights accurately and quickly.

Cybersecurity Solutions

Offer threat detection, compliance monitoring, and identity management.

Internet of Things Platforms

These platforms connect physical devices to digital systems, enabling real-time monitoring, smarter operations, and predictive maintenance.

Digital Experience Platforms

Ensure cohesive and omnichannel experiences for customers, partners, and employees.

Examples of Successful Digital Transformation by Major US Organizations

Over the past few years, digital transformation has been central to the success of many leading US businesses, as shown below:

Name of Company Main Aspect of Digital Transformation Result of Digital Transformation
Netflix Partnership with Blockbuster.
  • Started to deliver new value to customers.
  • Changed their buying habits and the way they watch movies in general.
NIKE The SNKRS App helps customers choose the best shoes based on leg scans.
  • The company started to receive valuable information for making future footwear projects.
  • Sales increased significantly, especially in Japan.
Starbucks Using AI technology to enhance customer satisfaction.
  • Cloud-based platforms improved Starbucks’ ability to order products and offer tips.
  • They also helped with production and inventory management.
AUDI Digital or micro-showrooms in city centers that let users explore their entire catalog of cars.
  • Audi City technology had 60% more sales than the traditional showrooms of Audi.
  • Audi saved money in its showrooms by permanently exhibiting only four cars.
Adobe Introduced SaaS as a new business model, adopted Cloud as a core technology, acquired Magento for e-commerce, and Omniture for web analytics.
  • Adobe redefined its service offerings with three Cloud-based solutions – Creative Cloud, Document Cloud, and Experience Cloud.
  • It became a cloud company that offers SaaS.

 

Also Read: Top-Ranked Artificial Intelligence Master’s Programs

Accelerate Your Organization’s Digital Strategy through upGrad Courses

The technologically oriented programs and courses available through upGrad can prepare you to lead the digital transformation initiatives at your workplace. These programs teach you how to harness the true potential of data and unleash your creativity.

  • Master of Science in Data Science, Liverpool John Moores University
  • Post Graduate Certificate in Generative AI (E-Learning), upGrad Institute
  • Master of Science in Machine Learning & AI, Liverpool John Moores University

For more information, email globaladmissions@upgrad.com or call +1 (240) 719- 6120.

FAQs on Digital Transformation Strategies in Modern Businesses

Q: What is digital transformation in business?
Ans: In business, digital transformation means using technology to change and make drastic improvements in business operations. It primarily involves using digital technology in all business areas.

Q: Why is digital transformation important for U.S. companies?
Ans: Businesses become successful when they are efficient and quick. Any business that resists digital transformation risks becoming obsolete. The biggest mistakes in these cases are sticking to manual processes and siloed systems.

Q: What are the key components of a successful digital transformation strategy?
Ans: The following are some steps that businesses should take to implement digital transformation successfully:

  • Setting clear goals
  • Building a digital-first culture
  • Evaluating the current landscape
  • Involving key stakeholders
  • Choosing the right technologies

Q: How do U.S. businesses implement digital transformation?
Ans: US businesses are implementing digital transformation by focusing on various important areas, such as automating processes, shifting towards data-driven decision-making, and adopting new technologies like cloud computing and AI. Often, this also calls for reimagining business strategies.

Q: What are the main challenges of digital transformation in the U.S.?
Ans: The primary challenges facing digital transformation in the US include the following:

  • Resistance to change
  • Skill gaps
  • Integrating legacy systems
  • Cybersecurity risks
  • Budget constraints
Tejaswi Singh

Tejaswi Singh

55 articles published

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