You will conquer quests, overcome challenges, earn points, and climb the leaderboard—while gaining the knowledge and skills you need to master the science and art of developing a customer-centric mindset and culture.
This program will benefit any individual or organization who wants to improve revenue growth and organizational success by developing a customer centric strategies and action plans.
The Michael J. Coles College of Business at Kennesaw State University, The Sheth Leadership Academy and upGrad come together to bring you the a self-paced program on understanding your customers better.
While most companies know they need to be more customer-centric, very few of them can do it successfully.
The key topics covered in this online learning program include:
Empowering learners of tomorrow
Over 2,300 students have completed this course and started working at their dream job, whats stopping you?