Dear Mayank
Hope you are safe and healthy!
Amidst today’s pandemic and grim environment, I write to you today to share a special note for a special person (in upGrad) who has been very supportive and effective in my journey. I’m Tejveer, currently enrolled in your PG Diploma Program in Data Analytics. I wanted to share with you the fact that it’s quite an intensive program. That, and more.
As a student of this program, when I got first introduced to Bhavika (my Student Mentor), my first thought was that she would be resolving our technical issues. But as I moved on, I got to know that Bhavika would be offering support with the coordination aspect of our program. Soon, I understood how important this coordination was and realised why upGrad calls their coordinators, “Student Mentors”.
Consider a normal day, there are hundreds of WhatsApp messages in the student group with everyone clamouring for answers and solutions, especially timely ones. Phew! This can even make the best of us very nervous but not our Student Mentor. She was always up for the task.
A mentor is supposed to guide you, provide resolutions, and if necessary, even motivate and push you to run through a wall. Bhavika has been doing exactly the same in my case on multiple occasions. Initially, when I started the program, I was rusty since I had been away from active learning for quite some time. Picking up on this and my slow progress, she quickly started sending me regular emails and at times, placing review calls. Finally, after a month, I made that huge transition. Yes, most of the students need that extra push to get immersed in the ocean of learning.
Later on too there were multiple occasions where Bhavika, “the solution provider” came to our rescue. When my project mate and I were stuck in a predicament during our project submission, she ensured a way out of that problem, leaving us unscathed and better prepared.
Being a Co-founder of a tech company, my limited time compels me to compromise on educational learning every single day. But whenever this erratic student has lost his track, he always found his mentor there to put him back on course. I’m known in the industry for not mincing words and it’s a complete honour to write this letter of recommendation and endorsement for Bhavika, who breathes and completely owns the space of “Being a Mentor”.
Kudos to Team upGrad for putting together such a splendid team and more power to all of you because online learning is about to explode in India.
Thanks for your time!